It is lovely to have the reassurance of Hays booking our travel then we know it is done correctly. The consultants in the Berwick branch are so helpful and caring with our arrangements, it is a pleasu... Voir plus
L'entreprise a répondu
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Spoke to Becky who was so polite and knowledgeable and handled our cruise booking with aplomb.The staff at Berwick branch are all excellent and make the customers life so easy
Rebecca was very pleasant and helpful who has helped find many lovely holidays for us.she makes your visit to Hays feel like day one of your holiday. Everything is arranged for us so no more stress.... Voir plus
L'entreprise a répondu
I went to book flights to Canada, a flight from Calgary to Ottawa and then home to Edinburgh from Ottawa via Toronto. The flights were with WestJet and at the time of booking nobody was aware of loo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
31 Marygate, TD15 1AT, Berwick, Royaume-Uni
- 01289318078
5,0
Excellent
1 k avis
Demande des avis aux clients
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Absolutely first class again thank you…
Absolutely first class again thank you Danielle.
2 juillet 2026
Réponse de Hays Travel - Berwick
Thank you for your lovely review
Great process!
The fact that because the Hays girls are local to Berwick upon Tweed, I was able to talk about what I was looking for for a short break whilst one of the girls dropped her child off for the school residential I was running.
She then emailed me a list of possible options that day; I picked one; the payment link was sent over the same day and it was done and dusted! And all the while I wasn't in the country but didn't need to even set foot in the shop. Now that's a superb booking process and service!
25 juin 2026
Réponse de Hays Travel - Berwick
Thank you for the lovely review Sheryl :)
Sent email to Berwick branch with…
Sent email to Berwick branch with holiday date where I wanted to go plus extra stuff all sorted in a few hours so very pleased
1 juillet 2026
Réponse de Hays Travel - Berwick
Thank you for the lovely review :)
As always
As always, friendly helpful staff. Greeted by name on entering the shop. Tamara is always very professional and helpful. Makes booking very simple.
30 juin 2026
Réponse de Hays Travel - Berwick
Thank you for the lovely review, pleasure to get you booked up again :)
Another super service
28 juin 2026
Réponse de Hays Travel - Berwick
Thank you for your review Mr Curle :)
We found in the Berwick branch the…
We found in the Berwick branch the staff were all friendly cheerful and approachable .
Very informative with good advice .
28 juin 2026
Réponse de Hays Travel - Berwick
Mr & Mrs Walker,
We are so pleased to hear our team provided excellent service and met your needs with their knowledge and friendly approach. Thank you for your kind words!
Kind Regards
Hays Travel Berwick
The travel agent was excellent
The travel agent was excellent, made a stressful situation a pleasure. Very knowledgeable and helpful.
25 juin 2026
Réponse de Hays Travel - Berwick
Thank you for the lovely review :)
Réponse de Hays Travel - Berwick
Thank you Kev always a pleasure!
Great service from all the girls at…
Great service from all the girls at Berwick as usual. Adrian and Kathy
14 juin 2026
Réponse de Hays Travel - Berwick
Always a pleasure to book you both :)
I just phone Danielle Robertson tell…
I just phone Danielle Robertson tell her where I want to go, and she arranged the whole package for me!
19 juin 2026
Réponse de Hays Travel - Berwick
Ahh always a pleasure Barbara, lovely to get another fab trip booked up for you :)
The staff at hays travel Berwick upon…
The staff at hays travel Berwick upon tweed were great. Very knowledgeable and friendly. Helped me pick out the best deal and got me exactly what I wanted!
19 juin 2026
Réponse de Hays Travel - Berwick
Thank you so much for your lovely review. We hope you have an amazing holiday
Réponse de Hays Travel - Berwick
We hope you have an amazing time. Thank you for your review
Réponse de Hays Travel - Berwick
Thank you for the lovely review :)
Very polite staff
Always very helpful when booking a holiday .
Keep us up to date with any changes.
Always sort out currency exchange.
After our holiday we always call in to give feedback.
Keep up the good work and wouldn,t hesitate in making future bookings
5 juin 2026
Réponse de Hays Travel - Berwick
Thank you for the lovely review :)
Réponse de Hays Travel - Berwick
Thank you for the lovely review :)
Réponse de Hays Travel - Berwick
Thank you so much for your lovely review. We hope you have a lovely time
Another great experience
Getting holiday to our favourite location at a decent price and good price on parking
13 juin 2026
Réponse de Hays Travel - Berwick
Thank you so much for leaving your lovely review. We hope you have a great holiday
Always book at hays travel the staff…
Always book at hays travel the staff are always friendly. Thanks to Sophie for booking my holiday
5 juin 2026
Réponse de Hays Travel - Berwick
Aww thanks for your review Alexander its always a pleasure
Danielle was first class as usual & all…
Danielle was first class as usual & all staff are so friendly!
4 juin 2026
Réponse de Hays Travel - Berwick
Thank you for the lovely review :)
Great customer service I went with a…
Great customer service I went with a holiday I saw on the app so went prepared with passports was seen straight away was all booked up in half an hour. I wouldn't go past Hays travel
7 juin 2026
Réponse de Hays Travel - Berwick
Thank you for the lovely review :)
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