Initially consulted with Elizabeth who was very helpful, she emailed an itinerary told us that she was then off on holiday but her colleges would be able to help. We returned and was helped by Allie,... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The young woman who delt with us very very helpful.We had a few choices she looked up the first which was fully booked the second came up trumps so we made the booking and came away very pleased will... Voir plus
L'entreprise a répondu
Lizzie was brilliant from start to finish and did everything she could to find us our holiday as the one we wanted had sold out. Lizzie went through everything with us and found us a different holiday... Voir plus
L'entreprise a répondu
Although we went into the branch fully prepared, knowing precisely the Jet2 city break we wanted to book, Millie was excellent. Polite, efficient and friendly service throughout. Millie cross check... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
33 Toll Gavel, HU17 9AA, Beverley, Royaume-Uni
- 01482 534771
4,9
Excellent
661 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hays Travel - Beverley
We're glad we could make your experience efficient, professional, with friendly service. Thank you for your kind feedback.
Réponse de Hays Travel - Beverley
Thank you for you kind feedback it's always a pleasure to book your holidays :)
Excellent service by a young lady…
Excellent service by a young lady called Millie
Very helpful
25 janvier 2026
Réponse de Hays Travel - Beverley
We appreciate you taking the time to leave us such a wonderful review. We are so glad our service was helpful.
A fantastic service!
A fantastic service from everyone in the store, but especially, Millie. Super friendly, attentive and personable. First class service, as always.
25 janvier 2026
Réponse de Hays Travel - Beverley
Thank you for you kind feedback it's always a pleasure to book your holidays :)
Everything fantastic as usual
Everything fantastic as usual, already had a good idea which holiday we wanted to book, so all in all it took about 20mins to book and pay the deposit. Always book with hays beverley all the staff are very professional, helpful, polite and friendly.
13 janvier 2026
Réponse de Hays Travel - Beverley
Thank you for you kind feedback it's always a pleasure to book your holidays :)
Thinking about booking a holiday? Drop in to your local HAYS
We had the fundamentals of a hoped for holiday in mind.
Dropped in at HAYS, a member of staff was immediately available and invited us to take seats at her desk.
In no time at all we were leaving with our holiday booking confirmed.
16 janvier 2026
Réponse de Hays Travel - Beverley
We appreciate you sharing your experience. We're happy to hear that Allie was able to book you such a great holiday :)
Helen was very personable and…
Helen was very personable and professional and helped me find the cruise I wanted at a good price, nothing was too much trouble.
16 janvier 2026
Réponse de Hays Travel - Beverley
We appreciate your kind words! We are so glad Helen could help you discover the cruise you wanted.
I have not had a Holliday for 9 years…
I have not had a Holliday for 9 years and now I am 83 years old I needed help which I got from Hellen it made booking enjoyable.
13 janvier 2026
Réponse de Hays Travel - Beverley
We're happy to hear that you found the booking process enjoyable and received helpful support. It means a lot to us that we could assist you finding the perfect holiday
Staff at Beverley are very helpful
Staff at Beverley are very helpful, pleasant and courteous.
They will go out of their way to ensure you get just what you are looking for.
Unfortunately it was necessary to complain about transfers booked in Barbados that didn't turn up or were late. These were not booked by Beverley but by Vista.
Sally at Beverley was upset about the problem and has taken it onboard on our behalf.
6 janvier 2026
Réponse de Hays Travel - Beverley
We're happy to hear that our staff were helpful. We are please we were able to book you to Barbados and had a great holiday. We appreciate you mentioning the transfer issues in Barbados and are sorry for the inconvenience this caused.
Delt with Toya but not happy she was…
Delt with Toya but not happy she was going to email to ask hotel for a room with sun ! I have asked thay say that no email had been sent as i am in hotel for 6 weeks very unsatisfide
17 décembre 2025
Réponse de Hays Travel - Beverley
Thanks for your feedback and we are sorry that hotel was not able to allocate a room in the sun. We have requested a room to be in the sun with supplier on the day you booked with us. Special request is something we can ask suppliers but it is not guaranteed as we mentioned to you in person.
Hays built a bespoke cruise package for us.
Hays built a bespoke cruise package for us including flights, hotels, private transfers and insurance. All we have to do is pack and pay. A great deal of time and effort was made ensuring that all connections are made during sensible hours. Would not hesitate to recommend the Beverley branch to anyone seeking a bespoke package.
4 janvier 2026
Réponse de Hays Travel - Beverley
We appreciate you taking the time to share your experience. We're happy to hear that Millie was able to create a tailored cruise package to meet your needs, and we hope you have a fantastic trip! :)
Helen was very helpful and personable…
Helen was very helpful and personable and understood our wants and needs perfectly which made our holiday booking experience a whole less stressful as we are not experienced travellers and didn’t know where to start!
3 janvier 2026
Réponse de Hays Travel - Beverley
We appreciate your kind words! We're so glad we could make your holiday booking less stressful, especially as you're not experienced travelers. It was our pleasure to help!
Millie helped us decide on the best…
Millie helped us decide on the best holiday for us and our 7 year old grandson very friendly and professional
6 janvier 2026
Réponse de Hays Travel - Beverley
We're happy to hear that we helped you decide on the best holiday for you and your grandson. We appreciate your kind words and feedback.
Family All Inclusive and Cruise
We booked 2 holidays with Sally: a beach holiday and a cruise holiday. Sally was extremely knowledgeable and friendly. We went on a Sunday morning with some vague ideas as to what we wanted to book and after 3 hours of searching with Sally we ended up booking an all inclusive holiday to the Canaries and also a cruise of the Norwegian Fjords - thank you for your patience with us! Sally talked us through lots of options, played around with dates/destinations and she ended up getting us some brilliant deals on our holidays. We will definitely be back to book future holidays!
4 janvier 2026
Réponse de Hays Travel - Beverley
We're happy to hear that you enjoyed booking your holidays with Sally. It's great to know that our team member's knowledge and patience helped you find brilliant deals for your trips to the Canaries and Norwegian Fjords. We appreciate your positive feedback and look forward to assisting you with future holidays!
T9he young lady was Alli 9 out of 10
The young lady was Alli, was very nice and very helpful in sorting my holiday out for me, went on holiday last year through Hays Travel and no problem Mr Ellis
4 janvier 2026
Réponse de Hays Travel - Beverley
We appreciate you taking the time to leave us such a nice review. We're so happy that we could provide a positive experience while helping with your holiday plans.
Réponse de Hays Travel - Beverley
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that our team was helpful and you felt comfortable.
The lady that helpes us book flights…
The lady that helpes us book flights was patient and very helpful.
A very good leve of service.
31 décembre 2025
Réponse de Hays Travel - Beverley
We appreciate you taking the time to leave us such a complimentary review. We are so happy to hear that you found our service helpful and patient.
Réponse de Hays Travel - Beverley
We appreciate you taking the time to share your kind words about our team and their dedication to providing excellent support.
Réponse de Hays Travel - Beverley
We're happy to hear that the sales lady was helpful and polite! We appreciate your positive feedback.
Great service could not have been more…helpfull
Great service could not have been more helpful
11 décembre 2025
Réponse de Hays Travel - Beverley
We appreciate you taking the time to leave us such a wonderful review! We really do hope you enjoy the cruise
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.