Hays Travel - Biggleswade Avis 

444
TrustScore 5 sur 5

4,9

8A High Street, SG18 0JA Biggleswade, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I gave them a budget and they found me a great all inclusive holiday in Menorca, Kieron worked hard to find me something suitable for me and my granddaughter who is only 5 , great location walking d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a bit of a wait as it was busy but we were given an apology for waiting. Also asked if we had a quick question to save us waiting but we didn’t, needed to book a holiday. Excellent service fr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a wonderful experience booking my recent holiday through Hays Travel. The staff were extremely friendly, professional, and took the time to find the exact deal that fit my budget. The... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The girl who served us, Sienna, was very helpful and showed us a number of places that would be suitable for our requirements. She was patient with us as we looked them over and was very thorough in c... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 8A High Street, SG18 0JA, Biggleswade, Royaume-Uni

  • 01767823042

4,9

Excellent

TrustScore 5 sur 5

444 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(444)

118 436 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Kiren really looked into finding the…

Kiren really looked into finding the holiday we wanted even though it wasn't a package, until she packaged it altogether for us .

8 mai 2026
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Réponse de Hays Travel - Biggleswade

BENNETT,

We appreciate your kind words! We are so happy to hear that you received excellent service and that we could create the perfect holiday for you.

Kind Regards
Hays Travel Biggleswade

Noté 5 sur 5 étoiles

Great Service

The Agent we dealt with, Hannah Marshall was attentive efficient and patient offering various options

2 mai 2026
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Réponse de Hays Travel - Biggleswade

Hi Jenny

We appreciate your kind words. We are so glad that Hannah was attentive, efficient, and patient while offering you various options. :)

Noté 5 sur 5 étoiles

I’ve used hays travel for years now and…

I’ve used hays travel for years now and have always had very good service

26 avril 2026
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Réponse de Hays Travel - Biggleswade

Andrew Chowings,

We appreciate your continued trust in us over the years. It's great to know you've consistently received excellent service from our team.

Noté 5 sur 5 étoiles

Helpful and efficient face to face…

Helpful and efficient face to face service. So much better than on line.

23 avril 2026
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Réponse de Hays Travel - Biggleswade

Phoebe Moore,

We appreciate you finding our face-to-face service helpful and efficient! We're glad it was better than online for you.

Noté 5 sur 5 étoiles

Excellent service

Excellent service

19 avril 2026
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Réponse de Hays Travel - Biggleswade

thanks for booking with us and hope to book many more for you :)

Noté 5 sur 5 étoiles

They are approachable

They are approachable. Caring and will do anything to get what want

18 avril 2026
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Réponse de Hays Travel - Biggleswade

Lindsay,

We appreciate your kind words! It is wonderful to know that we could provide the caring support you needed. Thank you!

Noté 5 sur 5 étoiles
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Réponse de Hays Travel - Biggleswade

Margaret,

We appreciate you taking the time to share your positive experience with our staff; we are so happy to hear it.

Noté 5 sur 5 étoiles

Very helpful service

Very helpful service! Made booking holidays easier.

9 avril 2026
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Réponse de Hays Travel - Biggleswade

Melissa Amos,

We appreciate you mentioning that we made booking holidays easier. Thank you for your positive feedback; it means a lot to us!

Noté 5 sur 5 étoiles

I always book my holiday with hays…

I always book my holiday with hays travel.I book through the Biggleswade hays.The ladies there are excellent and always give good service.They help me find a suitable holiday and gives me all the information I need.Super service.

11 avril 2026
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Réponse de Hays Travel - Biggleswade

We're happy to hear that you consistently book with us and appreciate the excellent service from our Biggleswade team. We're glad they help you find the perfect holiday and provide all the information you need!

Hays Travel

Noté 5 sur 5 étoiles

Good concise advice and options.

Good concise advice and options.

Kieran was very helpful.

Perhaps it could have been mentioned that if we paid for our currency by credit card we would incur a charge. Just an observation not a criticism

1 avril 2026
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Réponse de Hays Travel - Biggleswade

We're glad Kieran was helpful.. We appreciate your observation regarding credit card charges, and we'll consider mentioning this more explicitly in the future. Hannah

Noté 2 sur 5 étoiles

Book on line

I usually book Hays on line always friendly and helpful, and cheaper than P&O great service W tickets and labels printed and delivered as we don’t have a printer, but unfortunately I though as we had a Hays in Biggleswade I would go to the agency and support the dwindling town shops, I had passports, Portunus cards, cruise number and cabin choice having checked availability on line before I went. The process took an hour with 3 staff no other customers, ( computer playing up, price matched with P & O I expected to pay less ) very frustrating I asked several times about labels and E tickets and assured they could be done, my husband called in 27/3 managed to get black and white labels but not E tickets ( computer was playing up) will try again this week, but future cruises will definitely be by phone to Hays.

5 mars 2026
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Réponse de Hays Travel - Biggleswade

Marylyn,

We appreciate you bringing this to our attention and for supporting local businesses. We're sorry the in-store experience didn't meet your expectations, especially regarding the processing time and e-tickets. I have checked today and we are able to access the booking to do your boarding passes.

Thankyou
Hannah

Noté 5 sur 5 étoiles

Always lovely x

11 mars 2026
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Réponse de Hays Travel - Biggleswade

Thank you for your kind review :)

Noté 5 sur 5 étoiles

Very helpful and good service exploring…

Very helpful and good service exploring all options and providing the best value with great flight times.

Second booking with this branch are we will return !

15 mars 2026
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Réponse de Hays Travel - Biggleswade

We appreciate your continued bookings and are so glad we could provide great value and service. We look forward to helping you again in the future! Kiren

Noté 5 sur 5 étoiles

Very helpful,7 days holiday chosen and…

Very helpful,7 days holiday chosen and booked
Friendly helpful staff big shoutout to Mae at the Biggleswade branch

14 mars 2026
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Réponse de Hays Travel - Biggleswade

Thank you for leaving such a lovely review, we are more than happy to help. - Mae

Noté 5 sur 5 étoiles

Great experience

I dealt mainly with Sienna to book a special holiday.
Sienna sent quotes within a day. We had a few telephone and email exchanges and then I popped into the shop.
I had a great experience. I was lucky it was quiet, I’d gone just before lunch. Sienna booked my holiday with all my criteria.
I also received advice and input from two travel colleagues, Karen and a newly appointed travel agent who had loads of personal experience that she shared with me.
It was a good experience resulting in me being confident with my original holiday booking and a new booking

12 mars 2026
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Réponse de Hays Travel - Biggleswade

tracybirch-masters,

We appreciate you sharing your booking experience. We're happy to hear that you felt confident with your holiday bookings thanks to the team's support and advice. Thank you!

biggleswade, Hays Travel

Noté 5 sur 5 étoiles

Sienna was brilliant she set up my…

Sienna was brilliant she set up my Ryanair account on my phone and is going to assist me with the check in in a few weeks when I return to purchase some euros. Can’t speak highly enough of Biggleswade staff.

4 mars 2026
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Réponse de Hays Travel - Biggleswade

Christine Bouma,

We're happy to hear that you had such a positive experience. It's great to know that our team was so helpful in setting up your account and assisting with your future check-in. We appreciate your kind words!

biggleswade, Hays Travel

Noté 5 sur 5 étoiles

Very professional service as always

Very professional service as always. Attention to detail very good. Always there to answer any queries before departure.

4 mars 2026
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Réponse de Hays Travel - Biggleswade

Sandra,

We appreciate you sharing your kind words! We are so glad to hear that you consistently receive professional and detail-oriented support from our team.

biggleswade, Hays Travel

Noté 5 sur 5 étoiles

Able to book our trip to Seville with…

Able to book our trip to Seville with ease. Very helpful advisor.

28 février 2026
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Réponse de Hays Travel - Biggleswade

We're happy to hear that you were able to book your trip to Seville with ease. We appreciate your positive feedback regarding Kiren!

Noté 4 sur 5 étoiles

That extra mile

Extremely helpful and knowledgeable staff, who have your best interests at Heart, and who go that extra mile

26 février 2026
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Réponse de Hays Travel - Biggleswade

We appreciate you taking the time to share your experience. We are so glad to hear that our staff is helpful, knowledgeable, and prioritizes your needs.

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