I gave them a budget and they found me a great all inclusive holiday in Menorca, Kieron worked hard to find me something suitable for me and my granddaughter who is only 5 , great location walking d... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had a bit of a wait as it was busy but we were given an apology for waiting. Also asked if we had a quick question to save us waiting but we didn’t, needed to book a holiday. Excellent service fr... Voir plus
L'entreprise a répondu
I had a wonderful experience booking my recent holiday through Hays Travel. The staff were extremely friendly, professional, and took the time to find the exact deal that fit my budget. The... Voir plus
L'entreprise a répondu
The girl who served us, Sienna, was very helpful and showed us a number of places that would be suitable for our requirements. She was patient with us as we looked them over and was very thorough in c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
8A High Street, SG18 0JA, Biggleswade, Royaume-Uni
- 01767823042
4,9
Excellent
444 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hays Travel - Biggleswade
Thank you for your kind review :)
Thank you Sienna!
I booked my holiday yesterday with Hays Travel, we used them last year too and were so happy with the experience. Sienna was so friendly and helpful, she made sure we had everything we wanted and made sure to get us the best deal. Thank you so much!
27 septembre 2025
Réponse de Hays Travel - Biggleswade
Thank you for your kind review :)
Sienna
The help and support from all the staff…
The help and support from all the staff was very much appreciated. I am of an age when I didn’t want to have to do all the arrangements which is why I went to Hays Travel. Very pleased I did !
20 septembre 2025
Réponse de Hays Travel - Biggleswade
thanks for booking with us
Réponse de Hays Travel - Biggleswade
Thank you for your kind review :)
Felt rushed
10 septembre 2025
Réponse de Hays Travel - Biggleswade
I'm sorry that you felt that it was rushed , would you be able to tell us in what way so we don't make the same mistake again . At Hays we like our customer to be relaxed when booking a holiday so once again i'm sorry , I hope it put you off coming in again to book :)
The young lady that dealt with me was…
The young lady that dealt with me was very professional
10 septembre 2025
Réponse de Hays Travel - Biggleswade
thanks for the lovely review x
Customer service is excellent
Customer service is excellent.
Staff are helpful and friendly.
31 août 2025
Réponse de Hays Travel - Biggleswade
Thank you for your lovely review, we hope you enjoy your holiday! :) Hannah
Superstar Jackie at her best again!
Team member Jackie is so helpful, friendly and knowledgeable. Makes booking my next holiday so easy. Fantastic service as always
3 septembre 2025
Réponse de Hays Travel - Biggleswade
thanks always happy to help :)
Jackie at your Biggleswade branch was…
Jackie at your Biggleswade branch was so helpful with our trip to Japan
3 septembre 2025
Réponse de Hays Travel - Biggleswade
thanks for the review , happy to find the perfect holiday for you :)
Very helpful couldn’t fault the…
Very helpful couldn’t fault the service. Great knowledge about our destination. 100 percent.
22 août 2025
Réponse de Hays Travel - Biggleswade
Thankyou for your review Stephen, hope you are looking forward to your holiday! Hannah
All our questions were answered quickly…
All our questions were answered quickly and flights, hotels and taxi all settled.
20 août 2025
Réponse de Hays Travel - Biggleswade
Thank you for your booking and kind review. :)
We had not used hays travel before…
We had not used hays travel before there prices are excellent and there service was excellent and we will definitely be using them again
26 août 2025
Réponse de Hays Travel - Biggleswade
Thank you for your kind review :)
Excellent service
Both Jackie and Hannah were extremely helpful, very patient and kept us well informed during the process of booking our holiday.
19 août 2025
Réponse de Hays Travel - Biggleswade
Thank you for your kind review :)
Réponse de Hays Travel - Biggleswade
Thank you so much for your kind review :)
Jackie at Biggleswade
Jackie at Biggleswade, was very helpful and resurring, she explained each item as we went along, making our booking easy and enjoyable.
Zoe Lloyd
12 août 2025
Réponse de Hays Travel - Biggleswade
Thank you for your kind review :)
Quick service
We popped into Hays in Biggleswade just to make an enquiry.
Been interested on a holiday to Antalya.
Sienna was very helpful & knowledgeable. She listened to all our requirements.
Within 1/2 an hour we had booked our holiday.
We will definitely go back to book future trips.
10 août 2025
Réponse de Hays Travel - Biggleswade
Mr & Mrs Gill, thank you for your kind review. I look forward to book your future travels :)
The staff member Hannah especially helpful …
The staff member Hannah was very knowledgeable and helpful. She went over and beyond to book a holiday for our family.
6 août 2025
Réponse de Hays Travel - Biggleswade
Thank you for your kind review :)
The ladies in your Biggleswade shop are…
The ladies in your Biggleswade shop are tremendous, unfailingly painstaking to get me a good deal, nothing is too much trouble. Also they are so personable and easy to talk to.
7 août 2025
Réponse de Hays Travel - Biggleswade
Thank you for your kind review :)
They tried to get me and my friend the…
They tried to get me and my friend the holiday of our requirement which took a lot of time
6 août 2025
Réponse de Hays Travel - Biggleswade
Thank you very much for your 5 star review and we all hope that you and your friend enjoy Tenerife :) Leia
Réponse de Hays Travel - Biggleswade
thank you for your review we hope you and your family have a lovely time away :) Leia
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.