As usual Helen was my travel adviser. She is extremely friendly, curtious and efficient . Very helpful with any travel advice I need. She genuinely does the best for her customers. Everyone at Hays B... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Staff in shop are very friendly and great at helping you book your holidays. Would highly recommend using this travel shop. I wouldn't book a holiday any other way. Thank you
L'entreprise a répondu
Very good service from all the staff at Hays Travel Birkenhead particularly a from a lady named Leah she explained everything in detail about our cruise holiday , first class service.
L'entreprise a répondu
The staff are so friendly. They listen to your requests and match a holiday to suit your budget, offering great value for money. The holiday package is explained in detail, tickets and itinerary prov... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
208/210 Grange Road, CH41 6EA, Birkenhead, Royaume-Uni
- 01514386593
4,9
Excellent
702 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful friendly and knowledgeable staff
12 février 2026
Réponse de Hays Travel - Birkenhead Grange Rd
Sian Jenkins,
We appreciate you taking the time to share your positive experience with our team; we are delighted to hear it.
birkenheadgrange, Hays Travel
Amelia was brilliant
Amelia was brilliant ! She understood what we wanted and provided us with exactly that ! She’s very professional, friendly and greeted us with a smile.
We managed to sort out our travel insurance with some help and grabbed our currency whilst there and was very happy with the lovely lady who served us.
9 février 2026
Réponse de Hays Travel - Birkenhead Grange Rd
Hi Karen, Thank you for the lovely review. I am glad I was able to help to help you find what you exactly were wanting. I hope you have a wonderful time. Amelia :)
Hays Birkenhead. Great experience
My wife and i ventured into Hays in Birkenhead. We already knew we wanted to travel to Rhodes in Greece but unsure which area, location but we wanted it to be a family run hotal in a quite area.
Upon entering Hays, we were welcomed in and dealt with immediately. We offered our thoughts and the lady who helped us was very helpful. We were offered a number of great options that fell into our budget. The whole process seemed like minutes and we left very happy that we had secured our holiday that met all our needs.
Thank you and we will use Hays in the future without doubt.
1 février 2026
Réponse de Hays Travel - Birkenhead Grange Rd
customer,
We're so happy to hear that we could help you find the perfect family-run hotel in Rhodes! It's great to know that you were welcomed and that the process was quick and easy. We appreciate your feedback and look forward to assisting you again in the future.
Hays Travel
Very impressed with Hays travel
We were very impressed with Hays travel especially your helpful assistant Georgia.
Her friendly manner, knowledge and understanding helped us to find the right hotel that suited our needs and at a great price!
We went away thrilled with our choice and will definitely recommend Hays travel to our friends and family.
5 février 2026
Réponse de Hays Travel - Birkenhead Grange Rd
Mr Kenneth Garner,
We appreciate your kind words! We're so happy we could find the perfect hotel for your needs. It's great to hear you were thrilled with your choice, and we appreciate your recommendation!
Hays Travel
They spent a lot of time researching…
They spent a lot of time researching what I was looking for, and as I was a first time abroad for many years, this was a great help. Nothing was too much trouble Also being over 70 the also checked whether the accommodation was suitable. Great.
3 février 2026
Réponse de Hays Travel - Birkenhead Grange Rd
Hi Roy, We're happy to hear that our research was helpful for your first trip abroad in many years. It's great to know that we could ensure your accommodation was suitable and that nothing was too much trouble. Thank you for your positive feedback!
Helen
Hays Travel
Réponse de Hays Travel - Birkenhead Grange Rd
We appreciate you taking the time to share your experience with us, and we are so glad to hear that our staff were helpful and polite. Halle :)
Helpful friendly expert advice
Helpful friendly expert advice. Listen to what your needs are where you want to go and what you want from your holiday. Nothing was to much trouble, made the whole experience enjoyable. Have been to Hays in Birkenhead before and James remembered me, would not go anywhere else
29 janvier 2026
Réponse de Hays Travel - Birkenhead Grange Rd
MsKarenAllen,
We appreciate you taking the time to leave us such a wonderful review. We're so glad that you find our advice helpful and that we make your experience enjoyable. It's great to hear you would recommend us!
Hays Travel
Helen was fantastic and very helpful
27 janvier 2026
Réponse de Hays Travel - Birkenhead Grange Rd
Toni,
We appreciate your positive feedback; we are so happy to hear that you felt supported and valued during your experience.
Hays Travel
We booked our holiday with Charleigh
We booked our holiday with Charleigh, Birkenhead branch she was so helpful explaining and giving us information regarding the holiday we were booking for May 2026.
She was able to tell me that we as a family had booked 21 holidays to date.
25 janvier 2026
Réponse de Hays Travel - Birkenhead Grange Rd
Kim Leavy,
We're happy to hear that the booking experience for your holiday in May 2026 was so helpful and informative. It's great to know that you appreciated the details about your family's booking history.
Hays Travel
sorted out my holiday
24 janvier 2026
Réponse de Hays Travel - Birkenhead Grange Rd
Mr Derek Farr,
We're glad we could help you arrange your holiday plans. Thank you for your positive feedback; it means a lot to us.
Hays Travel
We have completed trust in Helen
We have completed trust in Helen, and she
helps us search and choose our hols
17 janvier 2026
Réponse de Hays Travel - Birkenhead Grange Rd
MRS LUNAM,
We appreciate your trust and are so glad we can help you search for your perfect holidays. Thank you for your kind words!
Hays Travel
Pleasant friendly and knowledgeable…
Pleasant friendly and knowledgeable staff. The shop was clean tidy and spacious. Our advisor Charleigh was so helpful and had lots of useful tips and background information on our holiday choices. After usually booking holidays myself and spending ages going through internet pages it was enjoyable letting someone else do it for us and so quickly.
23 janvier 2026
Réponse de Hays Travel - Birkenhead Grange Rd
So so Sally,
We appreciate you sharing your experience. We're so glad to hear our advisor was helpful and provided useful information. It's great that you enjoyed letting us handle your holiday booking!
Charleigh :)
Réponse de Hays Travel - Birkenhead Grange Rd
Susan,
We appreciate your feedback and are so happy to hear that our staff were friendly and helpful during your visit with us!
Hays Travel
Halle was friendly and knowledgeable…
Halle was friendly and knowledgeable and went out of her way to find alternatives.
14 janvier 2026
Réponse de Hays Travel - Birkenhead Grange Rd
Donna,
We are so happy to hear that you had such a positive experience with our team member Halle and their helpful assistance.
Hays Travel
The help from Halle at Birkenhead was…
The help from Halle at Birkenhead was astounding. I will never use another travel agent other than Hays again
18 janvier 2026
Réponse de Hays Travel - Birkenhead Grange Rd
MRDARRENCHEETHAM,
We're happy to hear that you had such an astounding experience. We appreciate your kind words and are delighted that we could be of assistance to you.
Hays Travel
Réponse de Hays Travel - Birkenhead Grange Rd
Thank you for your kind review! Georgia :)
All the team we spoke to were…
All the team we spoke to were excellent.Georgia was brilliant,Really helpful, honest and clear . Great work
17 janvier 2026
Réponse de Hays Travel - Birkenhead Grange Rd
We are happy to hear that the team provided excellent service! We appreciate your positive feedback regarding the helpful and clear assistance you received.
Réponse de Hays Travel - Birkenhead Grange Rd
Thank you for your lovely review. It was a pleasure to book your holiday :)
1st time using Hays Travel
Staff very helpful and knowledgeable, made my visit easy and straightforward.
15 janvier 2026
Réponse de Hays Travel - Birkenhead Grange Rd
We appreciate you sharing your positive experience. We're so glad that our staff made your visit easy and straightforward!
Réponse de Hays Travel - Birkenhead Grange Rd
We appreciate you taking the time to leave us such a wonderful review; we are so happy to hear that you found our team member helpful.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.