Hays Travel - Bishops Stortford Avis 

I came in today and saw Karen L to book a Seychelles holidays, I had been in before to see Karen and she gave me all the information that I needed to make an informed decision, so when I returned today I had made my mind up. Karen gave me enough information when I came in previously for me to make this informed decision.

Karen throughly researches everything that I need.

Karen was so thorough when helping me decided on what I was looking for. It was a difficult decision as there were so many options but Karen explored every option. Also, I didn’t know that you can pay by direct debit which I wasn’t aware of and Karen told me about this which is a better way of paying as they were lower monthly payments that I was going to pay.

Karen did a fantastic job and I have got my dream holiday.

I’m already inquiring about my next one.

Karen is fantastic at her job and deserves much recognition for what she does.

A credit to Hays Travel at Bishops Stortford.

I’ll definitely be back to book many more holidays with Karen L in particular and Hays Travel.

Karen gets 5 stars from me. All round 5 star.

My call was answered quickly, I spoke to a very helpful and pleasant operative called Ruby.
She called me back with all the information I required and I was able to book my break with her.
It was a very easy exercise for me.

First class! It was so good to have the help instead of struggling on line with booking a cruise.

We found the travel agent very helpful, willing to go that extra mile, thank you.

Abbie is brilliant at the Bishop's Stortford branch, we've booked with her before and it's always smooth sailing.

She's great at her job even when we ask a million questions or change our minds or want to tweak aspects of the holiday and still gives us the best price.

Wonderful service by cheerful well trained staff,
Which is why i am a repeat customer

I was well informed on the location, the hotel, the flight, the alternatives, all in all a very good experience

I was there to book my first solo holiday.Penelope who booked my holiday was helpful engaging and made me feel at ease.She gave good advice about making sure I have my travel insurance and anything else I will needed.For instance when I need my currency they will give me a good rate.She made the whole experience an absolute joy.Thank you Penelope.

Great staff helpful, knowledgeable, with good advice

The staff are always friendly and very helpful.

Always great service. Very friendly staff.

Chloe was very helpful and explained everything which was really important as my mother in law was with me and doesn’t always take things in. She really made the experience pain free.

So helpful and always so friendly

Friendly, polite, efficient customer focused service.

We walked in to Hays Travel in the town and we were greeted by the friendly and smiley staff. Abigail was very helpful and answered all our queries. Excellent service! Highly recommended!

Paula was really helpful and booked everything I wanted

Chloe worked hard to resolve a few niggles with the travel company - going back and forth until she had found a satisfactory answer. We felt well looked after.