Hayes always go above and beyond to get you a fantastic, sometimes tailor made holidays. Staff always really friendly and helpful. Kerry is an absolute Gem, but Hannah also does a great job.
L'entreprise a répondu
Établissement
Changer d'établissementThe Old Bakery High Street, SO32 1AA Bishops Waltham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We have booked many holidays over the years with Hays Travel and have always been more than delighted with the service we receive. All the staff are knowledgeable and helpful. They give you plenty o... Voir plus
L'entreprise a répondu
We popped in and saw Hannah to discuss a cruise we had already booked while onboard a previous cruise. It became clear that if we cancelled our existing booking (forfeiting our already paid £100 depos... Voir plus
L'entreprise a répondu
First Cruise we’ve ever booked and we had Adriana from Bishops Waltham to support and help us through the whole booking and give us a great experience. She was able to answer any questions we had and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
The Old Bakery High Street, SO32 1AA, Bishops Waltham, Royaume-Uni
- 01489 896428
4,9
Excellent
327 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hays Travel - Bishops Waltham
Hi Sam, Thank you for your lovely comments. Always happy to help with your next trip away.
Kind regards Kerry
No AI here, just lovely humans.
The team at bishops waltham are very helpful, interactive and make booking a holiday a great experience with the human touch.
24 décembre 2025
Réponse de Hays Travel - Bishops Waltham
Good Evening Mr Cranstone, Thank you for your lovely comments. It's always great to see you in store and help book your next adventure. Kind regards the team at Bishops Waltham
Helpful and patient staff
5 décembre 2025
Réponse de Hays Travel - Bishops Waltham
Hi Mr Gould - Thank you so much for your kind comments and for booking with us. I am sure that you will both have an amazing holiday! Many thanks Lillie
Réponse de Hays Travel - Bishops Waltham
Hi Mrs Marsh - Thank you so much for your kind comments and for booking with us. I am sure that you will both have an amazing holiday! Many thanks Carole
Absolutely professional and friendly…
Absolutely professional and friendly staff (Hannah) she could not do enough for us so glad we popped in Thank you.
7 novembre 2025
Réponse de Hays Travel - Bishops Waltham
Thank you so much for taking the time to give us your review! It was a pleasure to book your holiday and thank you again for your continued support. Look forward to seeing you again soon! Kind Regards, Hannah
Great help today
Today we were helped by Carole at Hays Travel and she was very helpful and efficient. In face, in my experience, all staff at this branch have always been very good. Thanks!
30 octobre 2025
Réponse de Hays Travel - Bishops Waltham
Hi Mr Byrne - Thank you for your kind comments - it is always a pleasure to assist with your holiday plans. Many thanks Carole
Hannah is a charming polite & extremely…
Hannah is a charming polite & extremely professional Travel Agent. She explains everything carefully & ensures you the customer fully understand the implications of your booking. She takes great care to ensure you understand all the important issues. The only downside was the inordinate amount of time spent waiting for the phone connection to Fred Olsen resulted in me getting a car parking fine of £50,00
21 octobre 2025
Réponse de Hays Travel - Bishops Waltham
Thank you so much for taking the time to give us your review! It was a pleasure to book your cruise and thank you again for your continued support. I fed back about the time to get through to Fred Olsen and apologies regarding your parking ticket. Kind Regards, Hannah
Relaxed and friendly experience
My visit was relaxed and friendly. Both Carole and her colleague were very helpful and I did not feel at all rushed
22 octobre 2025
Réponse de Hays Travel - Bishops Waltham
Thank you so much for taking the time to give us your review! I will certainly pass your comments onto Carole! Thank you again for your continued support. Look forward to seeing you again soon! Kind Regards, Hannah
Friendly knowledgeable advice
Friendly knowledgeable advice, taking full account of my requests.
21 octobre 2025
Réponse de Hays Travel - Bishops Waltham
Thank you so much for taking the time to give us your review! I will certainly pass your comments onto Kerry! Thank you again for your continued support. Look forward to seeing you again soon! Kind Regards, Hannah
Réponse de Hays Travel - Bishops Waltham
Thank you so much for taking the time to give us your review! It was a pleasure to book your holiday and thank you again for your continued support. Look forward to seeing you again soon! Kind Regards, Hannah
Réponse de Hays Travel - Bishops Waltham
Thank you so much for taking the time to give us your review! It was a pleasure to book your flights and thank you again for your continued support. Look forward to seeing you again soon! Kind Regards, Hannah
Hannah was so helpfull during my visit
16 octobre 2025
Réponse de Hays Travel - Bishops Waltham
Thank you so much for taking the time to give us your review! It was a pleasure to book your cruise and it was lovely to see you again! Thank you again for your continued support. Look forward to seeing you again soon! Kind Regards, Hannah
Réponse de Hays Travel - Bishops Waltham
Thank you so much for taking the time to give us your review! I will pass your comments onto Kerry. Look forward to seeing you again soon! Kind Regards, Hannah
Great service
Great, hassle free booking for a short break to Berlin.
Everything was set up by Lillie and the whole process was smooth and very efficient.
5 juillet 2025
Réponse de Hays Travel - Bishops Waltham
Thank you so much for taking the time to give us your review! It was a pleasure to book your holiday and I hope it went well. Thank you again for your continued support. Kind Regards, Lillie
Hannah was really helpful
Hannah was really helpful, what she couldn’t find out whilst we were in the shop she soon sorted and emailed us very quickly!
7 septembre 2025
Réponse de Hays Travel - Bishops Waltham
Thank you so much for taking the time to give us your review! It was a pleasure to book your cruises and thank you again for your continued support. Look forward to seeing you again soon! Kind Regards, Hannah
Excellent
Excellent! Have always had great service from Hays in Bishops Waltham. Used to spend hours on the internet trying to save a few pounds here and there on travel but it’s just not worth the hassle and stress. Go and see Carole or Hannah and they will sort out your travel plans.
2 septembre 2025
Réponse de Hays Travel - Bishops Waltham
Hi Jan, Thanks for your kind comments. It is always a pleasure to see you and thank you for your continued support here at Hays. Many thanks Carole
We quite quickly sorted out a Nile Cruise with the agent.
We visited our local Hays Travel in Bishops Waltham for help in deciding which company for a Nile Cruise next February.
The Hays agent called a specialist operator and between us all we where able to make decision and book.
We felt we ended up with a good deal.
3 septembre 2025
Réponse de Hays Travel - Bishops Waltham
Hi Mr Campbell, thank you for your kind review. So pleased that we managed to book you a great holiday and that you were happy with the booking. Many thanks Carole
You were very thorough putting the…
You were very thorough putting the travel insurance through
3 septembre 2025
Réponse de Hays Travel - Bishops Waltham
Thank you so much for taking the time to give us your review! It was a pleasure to book your insurance and thank you again for your continued support. Look forward to seeing you again soon! Kind Regards, Hannah
Réponse de Hays Travel - Bishops Waltham
Thank you so much for taking the time to give us your review! I will pass your comments onto Carole. Look forward to seeing you again soon! Kind Regards, Hannah
Holiday booking
We wanted to book a cruise in 2027 with two friends. Carole at the Bishops Waltham branch was very helpful and answered all of our questions. The booking system failed on the day we booked but she managed to complete the booking over the phone!
30 août 2025
Réponse de Hays Travel - Bishops Waltham
Hi Christine. Thank you for your kind comments. I am sure that you all will have a great cruise! Thank you for your patience with the systems! Regards Carole
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.