The person with whom I dealt was competent and friendly. After just three questions, dealt with by telephone or E-mail, we had all the information to persuade us to book the cruise. We have dealt with... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We visited Hays in Blackwood. Finley made myself and my partners visit very welcoming, he smiled and greeted us with a hello, and once we told him what we were looking for he started looking. He looke... Voir plus
L'entreprise a répondu
Absolutely unbelievable. Holiday got as good as cancelled Saturday night after huge delays at Gatwick airport. Got to hays Sunday morning at 11am and the girls done absolutely everything possible, ab... Voir plus
L'entreprise a répondu
Staff at the Blackwood branch were very accommodating. Going above and beyond as they usually do in order to make our holiday work for us. We’ve been booking with Laura and the team for several years... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit 1A, The Market Place, NP12 1AU, Blackwood, Royaume-Uni
- 01495805022
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sue was fantastic can’t fault the…
Sue was fantastic can’t fault the service not the first time I have used and would definitely recommend
7 août 2026
Réponse de Hays Travel - Blackwood
Thank you for taking time to give Susan a lovely review, we will make sure that she sees this :)
Sydney was a true professional
Sydney was a true professional. Thank you for your kindess and moreso patience.
11 août 2026
Réponse de Hays Travel - Blackwood
Good morning, thank you for booking with us and taking the time to leave this feedback. We will pass your comments on to Sydney :)
Réponse de Hays Travel - Blackwood
Good morning, thank you for booking with us and taking the time to leave this feedback. We will pass your comments on to Lorna :) - Olivia
Excellent service
Excellent service, brilliant staff. Wouldn't book my holiday with anyone else.
11 août 2026
Réponse de Hays Travel - Blackwood
Hi Clare, thank you so much for booking with us once again &taking the time to leave this feedback. We will pass your comments on to Susan :) - Olivia
Réponse de Hays Travel - Blackwood
Thank you for the review Lee, its always a pleasure booking your holiday with us in Blackwood, you are a very valued customer and thank you for your continued support!
Travel agent we dealt with was helpful…
Travel agent we dealt with was helpful and informative.Very friendly
8 août 2026
Réponse de Hays Travel - Blackwood
Thank you so much for the lovely feedback, we really do appreciate it
Olivia is always so helpful nothing is…
Olivia is always so helpful nothing is to much trouble for her and always explains everything to us & makes sure we understand everything
9 août 2026
Réponse de Hays Travel - Blackwood
Good afternoon, thank you for booking with me once again & leaving this feedback. It is always a pleasure to book your holidays :) - Olivia
When we arrived at Hay's in Blackwood…
When we arrived at Hay's in Blackwood we were greeted by Finley, who was polite and happy to look for a holiday for us.
Finley took time to ask as which holiday we were looking for and he viewed several places for our budget.
Thank you Finley and Hays holidays.
1 août 2026
Réponse de Hays Travel - Blackwood
Hi John, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday! :) -Finlay
Very helpfull staff
31 juillet 2026
Réponse de Hays Travel - Blackwood
Thank you for taking time out to give us your feedback, we really do appreciate :)
Olivia was very patient while booking 3…
Olivia was very patient while booking 3 cruises for 3 different couples
6 août 2026
Réponse de Hays Travel - Blackwood
Hi Pamela, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday! :) - Olivia
Honestly couldn’t believe how helpful
Honestly couldn’t believe how helpful
The staff was they sorted an explained every part start to finish of our holiday can’t wait
30 juillet 2026
Réponse de Hays Travel - Blackwood
Hi Jamie, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday!
Réponse de Hays Travel - Blackwood
Hi Ruth, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday! We will pass on your lovely comments over to Olivia :)
Great service
Susan was very proffessional and polite and gave me all the info and options i needed and it was all booked up for me within 25mins...would recommend booking with you to anyone..faultless
28 juillet 2026
Réponse de Hays Travel - Blackwood
Thank you for taking time out to give us feedback, we do appreciate and glad that Susan found you the right holiday so quickly :)
Always have plenty of time to look at…
Always have plenty of time to look at whats sutable for us, as brother in law has health issues, Sue goes thro every last detail, which is why we always choose Hayes
24 juillet 2026
Réponse de Hays Travel - Blackwood
Thank you for lovely feedback, we appreciate you taking time out to do this, and your comments will be passed on to Sue, glad to hear that Sue was able to get you sorted with the holiday
Réponse de Hays Travel - Blackwood
We appreciate you taking time out to give Susan lovely feedback, i will pass your comments on to her :)
Friendly helpful service
24 juillet 2026
Réponse de Hays Travel - Blackwood
Thank you for taking time out to pass on your comments, its much appreciated
Once again Susan at blackwood was…
Once again Susan at blackwood was exceptional with her support in order to get us sorted with our holiday
Majorca here we go
30 juillet 2026
Réponse de Hays Travel - Blackwood
Hi Chrstine, thank you for taking the time to leave me a review and booking with me, susan
Excellent service easy to book
Another excellent easy booking made with Susan a credit to Hays, excellent service and communication.
18 juillet 2026
Réponse de Hays Travel - Blackwood
Hi Richard, thank you for taking the time to leave me a review and booking another cruise with me. susan
Great service from Lorna at Hays Travel
Great service from Lorna at Hays Travel when booking a short break P&O cruise. We were struggling to get the booking we wanted online and so I popped into Hays Travel and Lorna got it booked in half and hour. She was able to advise on the best cabins and value for money. This is the second time now I’ve used Hays Travel and will continue to do so from now on. Thanks to Lorna at Hays!
29 juillet 2026
Réponse de Hays Travel - Blackwood
Thank you so much for the lovely review, it was pleasure in getting the holiday sorted for you. :)
Lorna was very helpful with our booking…
Lorna was very helpful with our booking & made further enquiries with a particular concern we had
19 juillet 2026
Réponse de Hays Travel - Blackwood
We appreciate the time you have taken to pass on your comments, and we wanted to say thank you, I will pass your comments on to Lorna and glad she made your experience a pleasant one
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