Hays Travel - Bluewater Avis 

1 036
TrustScore 5 sur 5

4,9

Bluewater shopping centre, Bluewater Shopping Centre, DA9 9SJ Bluewater, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Karen talked us through different options when we visited on Sunday and was very helpful in aiding us in choosing where we wanted to go. She stayed late on the Monday to help us book our dream holiday... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good service l always get good service over the past 4 years l pay a visit with a plan for a holiday and your staff put my plan into reality. The staff at your bluewater branch are very professio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We arrived at Hays Bluewater and was welcomed by Gracie. She was brilliant… she listened to all we wanted and searched everywhere she could for the best price and to cater for our wishes. We also had... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had previously spoken to Milly on the phone and she was available in store. She was very thorough, professional and amiable, a very good job so book our holiday for us.

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Bluewater shopping centre, Bluewater Shopping Centre, DA9 9SJ, Bluewater, Royaume-Uni

  • 01322518798

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(1 036)

117 661 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Warm Welcome

So far so good. I had a warm welcome when I entered the store at Bluewater and was greeted by Kathleen the branch manager. We had a chat about my destination and she negotiated a good deal with the travel company Just You.... and I booked the holiday.

6 mai 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Thank you so much for your lovely review.

Kind regards
Millie

Noté 5 sur 5 étoiles

Came in to pay a balance and book our…

Came in to pay a balance and book our 2028 Cruise

Once again great service from Kath, always friendly and helpful...nothing too much trouble

5 mai 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Thank you so much for your lovely review.

Kind regards
Karen

Noté 5 sur 5 étoiles

Gracie was amazing

Gracie was amazing so friendly and knowledgeable she made the whole booking experience so personal! Rhona was also extremely helpful and supportive !

2 mai 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Thank you for your lovely review.

Kind regards,
Gracie

Noté 5 sur 5 étoiles

Once again excellent service.

Once again excellent service.

Very pleased with the service we received whilst booking our holiday

18 avril 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Thank you so much for your lovely review.

Kind regards
Millie

Noté 5 sur 5 étoiles

Karen Jarrett at your a Bluewater…

Karen Jarrett at your a Bluewater branch is a real asset to your company. She was informative and patient and dealt with our booking with upmost efficiency.

21 avril 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Thank you so much for your lovely review.

Kind regards
Millie

Noté 5 sur 5 étoiles

Gracie was ace

Gracie at the Bluewater store was really knowledgeable and we appreciated her advice. Looking forward to our holiday! Booking process was simple.

18 avril 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Good afternoon,

Thank you so much for your lovely review.

Kind regards

Karen

Noté 5 sur 5 étoiles

My friends and I were looking to book a…

My friends and I were looking to book a holiday, but we weren’t sure where to go, and we had a specific date and budget in mind. None of this was an issue for Rhona at Hayes Bluewater—her knowledge and experience were truly invaluable. She happily spent nearly three hours helping us find the perfect holiday.
We’re so grateful we chose Hayes, as Rhona’s customer service was incredible from start to finish. Thanks to her, we now have a holiday to look forward to that we simply wouldn’t have found on our own.
Thank you, Rhona, for all your help and for taking the time to really listen to us.

19 avril 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Good afternoon,

Thank you so much for your lovely review.

Kind regards

Karen

Noté 5 sur 5 étoiles

Great Holiday Service

Hays made the booking of my first cruise straight forward and their knowledge and patients from the staff was lovely.

12 avril 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Good afternoon,

Thank you so much for your lovely review.

Kind regards,
Lauren

Noté 5 sur 5 étoiles

friendly and knowledgeable

Clear and friendly Gracie - talked us through our options and various hotels and countries suitable for our budget and wishes.

12 avril 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Good morning,

Thank you so much for your lovely review.

Kind regards

Karen

Noté 5 sur 5 étoiles

Jocelyn who looked after us was kind…

Jocelyn who looked after us was kind friendly and extremely patient with us. I felt thoroughly looked after. Very helpful service.

12 avril 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Good morning,

Thank you so much for your lovely review.

Kind regards

Karen

Noté 5 sur 5 étoiles

I had an idea of the holiday that I…

I had an idea of the holiday that I wanted, and explained it to the advisor, Rhona, who was very knowledgeable, friendly and professional, and after going through lots of different options Rhona found the holiday that suited me.

9 avril 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Good morning,

Thank you so much for your lovely review.

Kind regards,
Jocelyn

Noté 5 sur 5 étoiles

A bright young lady.

I found the young lady that served my request, polite and efficient. My experience was excellent.

9 avril 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Good afternoon,

Thank you so much for your lovely review.

Kind regards,
Gracie

Noté 5 sur 5 étoiles

Hays travel agents

Hays travel agents, Bluewater are fantastic. they look after you from beginning to end very very efficient. Recommend to anyone and it works out cheaper than if doing it yourself you can’t beat their deals. Staff are very friendly.

7 avril 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Thank you for your lovely review.

Kind regards
Karen

Noté 4 sur 5 étoiles

Returning customer

Returning customer always satisfied. Only critic no wifi In store.

31 mars 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Thank you for your lovely review.

Kind regards
Karen

Noté 5 sur 5 étoiles

Booking review

Karen was very approachable helpful and easy to talk to

31 mars 2026
Logo de Hays Travel - Bluewater

Réponse de Hays Travel - Bluewater

Thank you for your lovely review,

Kind regards,
Millie

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