I was trying to find the perfect cruise and I was having trouble sorting it out. Carol rang me and even though it took her three hours to find the perfect one for me, she persisted until she found one... Voir plus
L'entreprise a répondu
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I was trying to find the perfect cruise and I was having trouble sorting it out. Carol rang me and even though it took her three hours to find the perfect one for me, she persisted until she found one... Voir plus
L'entreprise a répondu
We had a little hiccup with our holiday booked through you with Easyjet. We had to completely change our holiday due to being disappointed with Easyjet customer service however your staff at the Bosco... Voir plus
L'entreprise a répondu
I want to thank Teshany for sorting our holiday very quickly. She was really good at finding the holiday place we asked for, To tie up with my daughter inlaw holiday, So the last minute we are all t... Voir plus
L'entreprise a répondu
Visited Rosie in Boscombe branch , to book a cruise and as always she was very helpful and friendly and makes it feel more like visiting a friend then going to a book a holiday .. really can’t recomme... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
624 Christchurch Road, BH1 4BP, Boscombe, Royaume-Uni
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Rosie in Boscombe was patient, helpful and made the whole process a breeze- we have found the perfect holiday and the whole family is looking forward to it. Could not be happier with the service. Highest standards of customer care was given

Réponse de Hays Travel - Boscombe

Réponse de Hays Travel - Boscombe
Friend l professional and helps get best price always .

Réponse de Hays Travel - Boscombe
The agent Sharon was terrific. She worked so hard to get us exactly the holiday we were hoping for.
She was extremely knowledgeable, very patient and friendly

Réponse de Hays Travel - Boscombe
Great service and very helpful staff, especially Jo. The experience was amazing, we were able to talk freely about what we wanted, and Jo was able to find affordable holiday for us.

Réponse de Hays Travel - Boscombe
very helpful young lady, Rosie. did everything quickly and efficiently for me to get what I needed.

Réponse de Hays Travel - Boscombe
Rosie was very friendly and helpful finding us a fabulous deal. Rosie was very good sorting out any issues that occurred during our booking. We were well looked after by all the staff in the Boscombe branch.

Réponse de Hays Travel - Boscombe
Sharon was very helpful and co-ordinated flights with my sisters booking. Had good knowledge of where we were travelling. Nothing to much trouble.

Réponse de Hays Travel - Boscombe
Staff are super friendly and extremely helpful.
Would recommend if your looking to book a holiday, staff are very knowledgeable

Réponse de Hays Travel - Boscombe
I’m going to a wedding in Santorini and didn’t know the area.
Sharon (Boscombe) has sorted it all for me, with transfers. Which has taken all the stress out of looking around. Relieved to have it booked..

Réponse de Hays Travel - Boscombe
I was not an easy customer in the fact that I changed the criteria once and then asked for several quotes for different hotels. But my customer advisor never once made me feel like I was a pain or that my requests were too much effort.

Réponse de Hays Travel - Boscombe
I found rosie to be professional helpful and conscientious in my dealings with her. She is a credit to your company

Réponse de Hays Travel - Boscombe
Rosie is professional and friendly. She is great for giving personal tips based on her travel experiences. She emailed us further information and was happy to look up information that we requested too. She is smiley and friendly. This was my second time using Hays in Boscombe and I requested Rosie based on the above.

Réponse de Hays Travel - Boscombe
Really helpful staff (Charlotte & Jo) especially for first time cruisers
Answered questions even if they were probably obvious!
Impressed that cruise price was identical to the same if I’d booked on line.
Would definitely use again

Réponse de Hays Travel - Boscombe
Gave good advice based on her own experience and knowledge of the area, which helped us make a decision on where to go for a city break.
Sharon gave us lots of information on what to do and how to get around the Island. It sounded so great we decided to go for 7 days rather than 4days.
Excellent service.

Réponse de Hays Travel - Boscombe
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