Hays Travel - Bradford Avis 

616
TrustScore 5 sur 5

4,9

Kirkgate shopping centre, BD1 1QT Bradford, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

First time booking a holiday and the service was amazing! Lindsey was really helpful and went the extra mile when looking into the holiday for me and my friend, finding the best place to stay and... Voir plus

Noté 5 sur 5 étoiles

Lyndsey at your Bradford store in Broadway! She was so genuinely lovely, very, very informative & really looked after us. We have now booked our very first cruise with you & needed some good adv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding customer service!! Incredible amazing staff who go above & beyond in providing total customer satisfaction!! I choose Hays everytime. Trustworthy, good value & never fail to deliver 👏 Oli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The only reason I have Facebook is for the Hays Holiday suggestions but even then I will always e-mail Hays Bradford to see if they can do it as the Staff there(Massive shout out to Lyndsey and Oliv... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Kirkgate shopping centre, BD1 1QT, Bradford, Royaume-Uni

  • 01274 965 995

4,9

Excellent

TrustScore 5 sur 5

616 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(616)

119 953 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Abigail from your Bradford branch has…

Abigail from your Bradford branch has done a amazing job for us and booked are next holiday to Italy 😊😊Thanks Gary /Ebbonie & Lucie

5 mars 2026
Logo de Hays Travel - Bradford

Réponse de Hays Travel - Bradford

Thank you for your feedback :) It was a pleasure booking your holiday again - Abigail

Noté 5 sur 5 étoiles

Very helpful polite answered the…

Very helpful polite answered the questions you asked was a credit to gays would recommend them

5 mars 2026
Logo de Hays Travel - Bradford

Réponse de Hays Travel - Bradford

Thank you for your feedback :) It was a pleasure booking your holiday - Abigail

Noté 5 sur 5 étoiles

Olivia was very thorough and helpful

Olivia was very thorough and helpful. She was quick at responding and her customer service skills are 10/10. She couldn’t do enough for us when booking our trip to NY!

25 février 2026
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Réponse de Hays Travel - Bradford

Thank you so much for this lovely feedback, it was a pleasure booking the NY trip for you :) - Olivia

Noté 5 sur 5 étoiles

The lady who helped me book was…

The lady who helped me book was fantastic she anwserd all my questions and went threw everything with me 😊

2 mars 2026
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Réponse de Hays Travel - Bradford

It was a pleasure booking your holiday , Thank you for your feedback :) -Phoebe

Noté 5 sur 5 étoiles

Fabulous service

From our 1st contract anna-jo was amazing. I had spoken to diffent holiday companies and they were useless. Anna-jo looked into all my requests and ideas, extreamly efficiently. She was emailing and calling me with very detailed info from what we had requested. Even now after we have booked shes still looking into our queries and add ons. Anna- jo has made our dream honeymoon into a reality. Would definitely recommend. Thank You

26 février 2026
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Réponse de Hays Travel - Bradford

It was a pleasure to book your dream honeymoon! And thank you for the lovely comments and booking with me. Anna Jo :)

Noté 2 sur 5 étoiles

everything was brilliant really helpful

everything was brilliant really helpful

24 février 2026
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Réponse de Hays Travel - Bradford

Thank you for your comments Linda, I have just spoken to you with regards to the 2 stars done in error and you stated it would be 10 stars for Abigail. If you can edit the star rating that would be amazing if not I have passed your comments on to Abigail :) - Olivia, Assistant Manager

Noté 5 sur 5 étoiles

Fantastic service as always

Fantastic service as always , very pleased with my phone call booking staff. Can never do enough to help so polite , would recommend hays travel to all my family and friends

22 février 2026
Logo de Hays Travel - Bradford

Réponse de Hays Travel - Bradford

Thank you for your feedback :) It was a pleasure booking your holiday - Phoebe

Noté 5 sur 5 étoiles

Excellent customer service

I walked in and went straight to brochures , after a couple of minutes I was greeted with a smiling young lady asking if she could help me ? . We sat down together and she asked me what I was looking for in my holiday “what was important to me “ . What I really liked was she wrote down notes whilst talking . We discussed various dates packages etc and I said I would think about it . Anna-Jo kept me informed via e-mail . When I decided to book we discussed dates and what I found really brilliant was she remembered the specific date I initially wanted but was too expensive she said , let’s check that date ! .

Overall , excellent customer service from Anna-Jo , I loved her patience and non pushy attitude .

8 février 2026
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Réponse de Hays Travel - Bradford

It was a pleasure booking your holiday :) Thank you for your feedback - Anna - jo

Noté 5 sur 5 étoiles

10/10 customer service

Hi. I have used hays travel for a little while now and the service I have received has been outstanding.
When I have a holiday need I email Olivia in the Bradford branch and Olivia is always on the ball to get the best deal for me. Highly recommend keep up the good work and till next time oooops well it's in June
Thanks again all.

13 février 2026
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Réponse de Hays Travel - Bradford

Thank you Matthew always a pleasure booking your holidays and the many more to come :) - Olivia

Noté 5 sur 5 étoiles

A pleasurable experience booking a late holiday

Your experienced agent (Anna) arranged a holiday for me in less than one hour and printed off all the documentation that I needed.
Thank you

10 février 2026
Logo de Hays Travel - Bradford

Réponse de Hays Travel - Bradford

Thank you for your feedback :) It was a pleasure booking your holiday - Anna-jo

Noté 5 sur 5 étoiles

Great service

Polite friendly helpful staff that listened to our requests making booking our holiday a breeze.

3 février 2026
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Réponse de Hays Travel - Bradford

Thank you for your feedback :) It was a pleasure booking your holiday again - Abigail

Noté 5 sur 5 étoiles

Hays travel bradford

We have booked with hays travel bradford for the last 5 years and always find them really helpful.

31 janvier 2026
Logo de Hays Travel - Bradford

Réponse de Hays Travel - Bradford

Thank you for your feedback :) It was a pleasure booking your holiday - Phoebe

Noté 5 sur 5 étoiles

I first spoke with Lyndsey and…

I first spoke with Lyndsey and explained what I was looking for and she came back with some options. She did this several times until I was happy with the price and hotels. She was always happy and I could hear the smile in her voice over the phone. Such a kind, patient and helpful person who made sure we got the best outcome and kept me updated at every stage. I haven’t booked with a travel agent for many years and Hays was recommended to me by a friend. I will always use Hays from now on after my great experience with Lyndsey as she was so knowledgeable and confident. Lyndsey is a credit to Hays and I have never received such wonderful customer service anywhere.

8 février 2026
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Réponse de Hays Travel - Bradford

Hello Azizen, thank you so much for your lovely feedback. I am so happy I was able to get you something that suited you all and that you are happy and excited about your upcoming trip! Lyndsey

Noté 5 sur 5 étoiles

Iceland trip

Lyndsay was really helpful! I came with a vague idea I wanted to go whale watching somewhere. She took some details on the friday and emailed me back the next day, she then rang me up to check I'd got the email through on the sunday which was really kind.
I proceeded to book the Iceland trip with my mum the next friday and she's been really helpful, holding my hand the whole time.

30 janvier 2026
Logo de Hays Travel - Bradford

Réponse de Hays Travel - Bradford

Hi Jenny, Thank you for the lovely feedback, I was so happy I was able to get you a trip sorted for you and your mum, Lyndsey

Noté 5 sur 5 étoiles

Abigail has been a fantastic contact at…

Abigail has been a fantastic contact at Hays Bradford. I've now booked two holidays with her, and she's always cheerful, helpful and has good advice on areas.

5 février 2026
Logo de Hays Travel - Bradford

Réponse de Hays Travel - Bradford

Thank you for your feedback :) It was a pleasure booking your holiday again - Abigail

Noté 5 sur 5 étoiles

prompt

prompt, friendly and efficient service

26 janvier 2026
Logo de Hays Travel - Bradford

Réponse de Hays Travel - Bradford

Thank you so much for your feedback :) It was a pleasure booking your holiday - Abigail

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