Great customer service, Braintree staff very helpful in finding me another holiday, will use them again later this year. Many thanks.
L'entreprise a répondu
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Great customer service, Braintree staff very helpful in finding me another holiday, will use them again later this year. Many thanks.
L'entreprise a répondu
The lovely staff in the Braintree store, are welcoming friendly entertaining and knowledgeable, over the last few months we have spent a few hours booking 3 separate holidays and have got to know the... Voir plus
We had a great experience, the team couldn't have done more to help us find our holiday and we are very happy with their service. They even stayed well beyond the closing time to get the booking confi... Voir plus
L'entreprise a répondu
We visited Hays Travel yesterday to book our holiday to Malta for next May and had such a wonderful experience with Lisa & Brooke. From the moment we arrived, their knowledge and advice were fantas... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
1 New Street, CM7 1ER, Braintree, Royaume-Uni
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As soon as we walked in we were welcomed by very friendly staff.
Jessie, who helped us find our perfect holiday, was very helpful, friendly and professional and had our holiday sorted within an hour.
Great customer service.
Would definitely recommend.

Réponse de Hays Travel - Braintree
Leyla was so helpful and patient .
It is a special year for us as we are celebrating our Golden Wedding and my husbands 80th birthday.
Visiting your agency and having everything organised for us made the experience so special .Thank you

Réponse de Hays Travel - Braintree
Daisy has been brilliant!
Extremely attentive & patient with my slightly complicated holiday plans!
The quick responses to my emails were also much appreciated.
Thank you very much!

Réponse de Hays Travel - Braintree
Friendly very helpful and professional in helping us choose our holiday break

Réponse de Hays Travel - Braintree
Attentive, recognised us from our last booking and offered us lots of add ons (meals on flight, airport parking, fast track) we could book at home but would rather support a company with good ethics!

Réponse de Hays Travel - Braintree
Millie was so helpful and knowledgeable, checking alternative so that we could make the right choices. She was also pleasant and patient as were other members of the staff.

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Réponse de Hays Travel - Braintree

Réponse de Hays Travel - Braintree
Very easy and informative travel advice. No pressure to buy and offered a good range of options and we were pleased to complete the holiday purchase there and then. The travel assistant then made clear next steps and options alongside the main holiday. Will be happy to return to book more holidays.

Réponse de Hays Travel - Braintree
Very helpful and friendly staff. Listened to exactly what I wanted and found it.

Réponse de Hays Travel - Braintree
Once again Jessie at the Braintree branch has done an excellent job in finding us the right trip.
Absolutely lovely Jessie in Braintree. Couldn’t have been more helpful
Thank you x
Always use Hays travel in Braintree the girls are always friendly & very helpful

Réponse de Hays Travel - Braintree
Wonderful staff, amazing girls really helpful. Would highly recommend to everyone

Réponse de Hays Travel - Braintree
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