We have been fortunate enough to deal with Cath Nathwani at the Bridgend office for several holiday experiences. We are sitting poolside in St Stefano, Corfu on our last day….please contact Cath and a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
From the time we arrived Amy was professional knowledgeable and very attentive. She booked our holiday without fuss and had all our details written down before she started. This meant she wasn't cons... Voir plus
L'entreprise a répondu
Georgina was great gave us a full load down on everything this cruise has to offer searched for rooms closed together as we have booked two separate rooms We discussed what types of sleeping arr... Voir plus
L'entreprise a répondu
Charli was efficient, thorough, pleasant and professional. She obtained the holiday of choice and (despite her computer playing up) fully explained every feature of the trip. I bought on the spot-n... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
6 Adare Street, CF31 1EJ, Bridgend, Royaume-Uni
- 01656477039
4,9
Excellent
733 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amy very helpful polite.picked the…
Amy very helpful polite.picked the perfect holiday fir us.
29 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you for your lovely review :)
My experience was great
My experience was great, quick and very simple thanks to Charli Patterson.
Would highly recommend Hays.
29 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you for your lovely review :)
Hays Bridgend
We came back to Hays travel and Gemma because of how they treated us last year. She booked 2 holidays for us this weekend. She dealt with us very professionally, she kept us updated with the special offers available to us.
25 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you for your lovely feedback :) It was a pleasure! take care and see you soon Gemma
Friendly helpful staff
Friendly helpful staff, explained what I would like from my holiday choice & they came up with a few options for me to look at. Which made booking the holiday a dream.
25 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you so much for your kind review :)
Excellent customer service
Amy was excellent to deal with… after I rang giving her details of the holiday I was looking for she came back with a few suggestions which led me to booking a holiday for later this year.
25 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you so much for your lovely review :) - Amy
Réponse de Hays Travel - Bridgend
Thank you for your lovely feedback :) Gemma
Very helpful staff and just a great…
Very helpful staff and just a great experience to deal with.
17 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you for your lovely feedback :) Gemma
Spoke very clearly ,had plenty of…
Spoke very clearly ,had plenty of patience and very explanatory
22 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you for your kind review :) - Amy
Staff are very friendly and helpful and…
Staff are very friendly and helpful and efficient. Excellent service
13 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you for your kind review :)
Girls so welcoming in shop,wasnt sure…
Girls so welcoming in shop,wasnt sure where we wanted to go they was so helful decided to 2 weeks in caribbean.suggested they could book bus and many more things.very helpful put my mind at ease.i phoned georgina & gemma many times ask questions they said they there to help fab thats what i like to here.
11 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you for your kind review :)
Excellent Customer Service by Georgina
Excellent Customer Service by Georgina. Very helpful with information. Normally book on line or see information on FB and organise via telephone but this has truly impressed us.
17 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you for the lovely words Robert, I am glad I was able to help - Georgina :)
Customer service
Jacqui was very professional and answered all my questions. I would definitely recommend this shop to my friends and family. The lady in the bureau was very helpful. The staff are happy, smiling and very helpful
15 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you for your lovely review :)
Awesome service as usual
Awesome service as usual, we booked last year for our honeymoon and now again for our 1 year anniversary, very helpful and a lovely team
4 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you for your lovely review Jacqui :)
Staff are so helpful and listen to what…
Staff are so helpful and listen to what I wanted
4 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you for your lovely review :) Gemma
Benidorm
The young lady we dealt with was very helpful and helped us find what we were looking for.
10 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you for you kind review :)
Jackie is amazing
Jackie is amazing. She is so professional, listens and understands your requirements. We are on our 3rd booking with her , would recommend Hayes . Their staff are above and beyond with customer service. A great team.
8 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you for you lovely words, we will pass these on :)
The knowledge of the staff and very…
The knowledge of the staff and very helpful. Highly recommended
6 janvier 2026
Réponse de Hays Travel - Bridgend
Thank you for your kind review :)
Réponse de Hays Travel - Bridgend
Thank you so much for your kind review :) - Amy
Jacqueline was very helpful in finding…
Jacqueline was very helpful in finding the best price for the flights and hotel and dates that I wanted. Very happy with hays travel bridgend thanks again.
30 décembre 2025
Réponse de Hays Travel - Bridgend
Thank you so much for your lovely review :)- Jac
Réponse de Hays Travel - Bridgend
Thank you so much for your kind review :) - Amy
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.