Hays Travel - Broadstone Avis 

707
TrustScore 5 sur 5

4,9

191 Lower Blandford Road, BH18 8DH Broadstone, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Asked if possible to organise a two island holiday in Greece for dates just over 2 weeks away. Symi and Tilos were the islands Had an e.mail next morning with itinerary for a ten day holiday cover... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received excellent and very friendly service from Emma at the Broadstone office. I requested a quote for a Silversea cruise, this was actioned by Emma in a very efficient manner & received the said... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have booked two holidays for next year; in January to Guatemala and Belize. In May I will be visiting Morocco with Titan travel. Lindsay in the Broadstone branch was most helpful. She and all the s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant service today. Good knowledge and experience was really helpful to discuss before we went ahead and made our booking. Would highly recommend. Thank you Chloe and Emma , keep up the great wor... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 191 Lower Blandford Road, BH18 8DH, Broadstone, Royaume-Uni

  • 01202 658008

4,9

Excellent

TrustScore 5 sur 5

707 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(707)

116 812 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Booking a Holiday made easy


We had very professional service from Chloe the
assistant,who made the whole process easy and
stress free.

7 novembre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you for your kind review, it was a pleasure to help :-)

Noté 3 sur 5 étoiles

A friendly welcome but wrong hotel

A friendly welcome and help with decision making for a last minute break. However, we have ended up NOT in the place we were hoping. We booked a hotel in Costa Adeje but it is not in the resort but in Adeje, despite the hotel address. It is not possible to walk into Costa Adeje from where we are. Disappointing outcome but feel Jet 2 need to be advised.

2 novembre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Hello Mrs Driver,
I am very sorry that the hotel wasn't in the location you hoped for. I will look into the booking process at our end and respond to you by Friday. Sue-Assistant Manager

Noté 5 sur 5 étoiles

The customer service and friendly approach.

The customer service, the knowledge of destinations , the friendly approach and ease of booking holidays knowing it’s all been put into place and sorted .

9 novembre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you for your kind review :-)

Noté 5 sur 5 étoiles

Thank you Emma great service

Thank you Emma great service

8 novembre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you so much for taking the time to leave feedback and for your kind comments. It was a pleasure to get you all booked up! Emma

Noté 5 sur 5 étoiles

A good choice of Travel Agent. Happy to recommend.

This was the first time I had booked a trip through Hays Broadstone.I dealt with the Branch Manager Emma and found her to be very knowledgeable, friendly and helpful giving good advice on the choices available. There was no hard sell. Will use again.

5 novembre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you so much for taking the time to leave feedback and for your kind comments. It was a pleasure to get you booked. Emma

Noté 5 sur 5 étoiles

Great

Very Helpful

30 octobre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you for your kind review :)

Noté 5 sur 5 étoiles

Great Service at Hays Travel.

Very pleased with our experience at Hays Travel - Broadstone. Booking was a breeze, good, practical advice given and a super holiday was booked. Thank you.

6 novembre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you for your kind review, it was a pleasure to get your fabulous trip booked for you!
Thanks
Chloe

Noté 5 sur 5 étoiles

Very helpful

They took the time to understand what we were looking for, came up with options, spent time refining and then summarised what we were getting

4 novembre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you for your kind review, it was a pleasure to help you.
Chloe

Noté 5 sur 5 étoiles

As usual Chloe came up with a package…

As usual Chloe came up with a package that exactly suited our requirements ans was within budget. Wouldn’t hesitate to recommend Hays

2 novembre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you for your kind review
Chloe :-)

Noté 5 sur 5 étoiles

Always a pleasure dealing with the…

Always a pleasure dealing with the ever-helpful Lyndsay at the Broadstone branch.

24 octobre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you so much for your kind words. We hope you enjoy your upcoming trip.

Lindsay :-)

Noté 5 sur 5 étoiles

Great place to book a holiday

Sue arranged our trip so we could do the itinerary we wanted. Her experience of visiting the area we wanted to go was invaluable. We always get great service at Hays and have used them for many years.

21 octobre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you for your kind review.

Noté 5 sur 5 étoiles

Easy payment plan

Always accommodating . Easy payment plan making the holiday more achievable

18 octobre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you for taking the time to leave feedback and for your kind comments. Emma

Noté 5 sur 5 étoiles

A short break

Emma went through the options carefully and we came up with a good short break

25 octobre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you for taking the time to leave feedback and for your kind comments. Emma

Noté 5 sur 5 étoiles

Lyndsay was great

Lyndsay was great, listed and understood what I was looking for. She was patient and looked for options that suited our needs. Great service will definitely use Hays Travel again.

21 octobre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you for taking the time to leave such a lovely review. I am so pleased we found you just what you were looking for.

Thank you
Lindsay :-)

Noté 5 sur 5 étoiles

Excellent customer service.

Always a positive experience when booking a holiday with Hays, Broadstone. Have used them many times.
Sue, deputy manager is my go-to person, but all staff equally helpful.
Wouldn't use any other travel agent.

15 octobre 2025
Noté 5 sur 5 étoiles

Booking our holiday to Dubai.

Lindsey was so welcoming from the minute we stepped into the shop. She listened to our wishes and found us exactly what we wanted. At no point did she put pressure on us at any point.

Lindsey worked hard to put together our holiday package and to get us the best flight times with the airline we wanted to fly with.
Thank you so much for being so professional, and so helpful.

4 octobre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you so much for taking the time to leave feedback and for your kind comments. So pleased we managed to get you booked and the flight times just right.

Thank you
Lindsay

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Will use again.

25 septembre 2025
Logo de Hays Travel - Broadstone

Réponse de Hays Travel - Broadstone

Thank you for taking the time to leave feedback and for your kind comments. So pleased we managed to get you booked. Emma

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus