Andrew was so informative and was extremely knowledgeable about the different holiday destinations. He helped us find the perfect holiday in only an hour after we had been looking for months on our... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Always time to help and guide us Especially if when unsure of what we want . Always take time to look at what's available. We end up being fully satisfied.
L'entreprise a répondu
Always use hays travel in Bromsgrove they always take the time to find you what you want no matter how long it takes,all the staff are friendly,knowlegable and efficent,its the only shop we would us... Voir plus
L'entreprise a répondu
Demi was excellent Great knowledge of the area we were going places to visit. Guides to the culture and advice on local adventures. Making sure all aspects were covered, advice would be available... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
92 High Street, B61 8EX, Bromsgrove, Royaume-Uni
- 01527903968
4,9
Excellent
827 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It's always a pleasure to visit the…
It's always a pleasure to visit the bromsgrove branch. Staff are always knowledgeable and very attentive.
3 décembre 2025
Réponse de Hays Travel - Bromsgrove
Dear Mr Wilkes
Thank You for taking the time to give us your review and that you are happy with the service.
Scott was extremally helpful with my…
Scott was extremally helpful with my booking, with communication between Hays, myself and Cunard, which is still ongoing , right the way through to the final booking.
14 novembre 2025
Réponse de Hays Travel - Bromsgrove
thank you so much for your lovely review Mr Horton!
Norway and Iceland cruise
Debbie helped us book our cruise to Norway and Iceland. She showed us available cabins, prices and dining options. She was patient and friendly. Thank you.
26 novembre 2025
Réponse de Hays Travel - Bromsgrove
Thank you so much for your lovely review and for booking with us again, it is greatly appreciated!
Réponse de Hays Travel - Bromsgrove
Many thanks for your lovely review regards Andrew
Holiday booking
This was a second visit to Hays Travel Bromsgrove. We were not disappointed equally as good as our first visit 6 weeks ago. This time we were greeted by Morgan, who dealt with us very professionally. Morgan was very approachable with lots of knowledge with regarding our holiday requirements. The staff at Bromsgrove are a credit to Hays Travel. This our second Holiday we have booked with Hays and I am confident we will be booking many more. A wonderful experience thank you Hays Travel Bromsgrove.
11 novembre 2025
Réponse de Hays Travel - Bromsgrove
Thank you so much for taking the time to leave us such a fantastic review. I am so pleased you were happy with the service provided whilst booking your holiday. We know booking a holiday is exciting and we love to make your booking experience as enjoyable as possible. We look forward to seeing you both in the future and booking plenty more wonderful trips for you.
Staff very professional and helpful.
11 octobre 2025
Réponse de Hays Travel - Bromsgrove
Thank you for leaving such a lovely review, I am so pleased you were happy with the service provided.
thery are all good at they wrok.
2 novembre 2025
Réponse de Hays Travel - Bromsgrove
Thank You for your review - Good to know we are doing a good job.. Regards Hays Travel Bromsgrove.
Morgan was excellent alongside her…
Morgan was excellent alongside her helpful colleagues. I went in having some particular wants and she spent so much time focussed on finding what worked for me within a small time frame. Thank you so very much :)
8 novembre 2025
Réponse de Hays Travel - Bromsgrove
I am so pleased to hear you were happy with the service provided whilst we were booking your trip! Thank you for leaving me such a great review. We look forward to booking your future trips!
I purchased a tui holiday from this…
I purchased a tui holiday from this company as they advertise price matching and that is not the case.
The holiday I purchased did not include hand luggage but did if I booked it direct with Tui web site.
The price wasnt match so I got less for more.
I pointed out the terms and conditio s wasnt pointed out when I tried to get my deposit back.
There excuse it was on the paperwork given at the point of sale it was not.
DO NOT USE THIS COMPANY BOOK DIRECT WITH THE TOUR OPERATOR.
Their reply it is correct if it isnt than tell me with evidebce wgats not correct
I Can attach documents to support my review......
24 octobre 2025
Réponse de Hays Travel - Bromsgrove
Thank you for your review Mr Smith, I have discussed the matters raised with you. Your review is not factually correct. Please dont hesitate to contact me if you would like to discuss this further.
Excellent help
Very helpful with everything we asked. Told us all about the booking and prices. 10/10
28 octobre 2025
Réponse de Hays Travel - Bromsgrove
thank you so much for your lovely review :) im sure you are going to love your first cruise!
Knowledgeable
Knowledgeable, friendly and professional service. Didn't feel hurried even though the agency was busy.
21 octobre 2025
Réponse de Hays Travel - Bromsgrove
Thank you so much for your lovely review, it is greatly appreciated :)
Réponse de Hays Travel - Bromsgrove
Thank you for leaving such a lovely review!
Help with the Caribbean
Good sense of humour dealing with a customer a little lost with booking!....Very relaxed atmosphere and booking completed with ease!.
12 octobre 2025
Réponse de Hays Travel - Bromsgrove
Thank you for leaving such a lovely review! Our aim is to get your tripped booked with complete ease and excellent service, so we are pleased to hear we did just that!
Donna was brilliant
Donna was brilliant especially as we gave her quite a challenge!!!
I think we made her laugh a little and I hope she didn’t think we (I I I )wanted too much????
Sunny balcony!!!!! Ha
Thank you so much and can’t wait to go well done Donna x
16 octobre 2025
Réponse de Hays Travel - Bromsgrove
Ahh this is such a lovely review and you definately made me smile :) thank you both x
A pleasant visit to the branch
A pleasant visit to the branch, with helpful advice and efforts to find us the best deal.
14 octobre 2025
Réponse de Hays Travel - Bromsgrove
thank you for your review and for booking with us again!
Réponse de Hays Travel - Bromsgrove
thank you for your review Mr Stocker :)
Donna and Scott in the Bromsgrove…
Donna and Scott in the Bromsgrove branch were both extremely helpful. Donna especially helping us to sort a bucket list holiday.
30 septembre 2025
Réponse de Hays Travel - Bromsgrove
Thank you so much for leaving such a nice review and for being such lovely customers, it is appreciated :)
Very happy with Hays as always, they are always very helpful and can't do enough for you, so pleased that I booked my holiday for next year
I wanted to add that it was Donna from the Bromsgrove branch that helped me and my niece to find the holiday that we wanted, also she was very friendly. Well done Donna very pleased with you, nothing was too much trouble for you to get the holiday that we both wanted and gave us advice that we needed
10 septembre 2025
Réponse de Hays Travel - Bromsgrove
Thank you so much for leaving such a lovely review, we really appreciate it and thank you for booking with us :)
Réponse de Hays Travel - Bromsgrove
thank you so much for your lovely review :)
Natalie at the Bromsgrove branch…
Natalie at the Bromsgrove branch extremely knowledgeable, friendly and helpful - the whole branch is very helpful nothing too much trouble. I know they go above and beyond for older less tech savvy customers
2 octobre 2025
Réponse de Hays Travel - Bromsgrove
This is music to our ears! thank you for leaving such a lovely review, we appreciate it!
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