Hays Travel - Burnley Avis 

191
TrustScore 5 sur 5

4,9

65 The Mall, Charter Walk Shopping Centre, BB11 1BA Burnley, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely over the moon with the help of a lovely staff members called Georgia at the Burnley office over the past week. We went in not knowing where to go that would be best for families and wi... Voir plus

Noté 5 sur 5 étoiles

Rachel made our booking so easy as we weren’t sure what we wanted. So we went for her recommendation and booked our holiday. Everyone here are so friendly and knowledgeable and have booked our third h... Voir plus

Noté 5 sur 5 étoiles

Absolutely brilliant booked 15 night in Florida 5 nights at Disney 5 nights at universal then 5 nights in Tampa and they were very helpful in giving us multiple different options to choose and always... Voir plus

Noté 5 sur 5 étoiles

Very helpful, above and beyond as I went in to ask about 1 cruise, then later decided to look at another.Charlie, in the Burnley branch, looked for the best deals,when not sure asked one of his collea... Voir plus


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 65 The Mall, Charter Walk Shopping Centre, BB11 1BA, Burnley, England, Royaume-Uni

  • 01282918026

4,9

Excellent

TrustScore 5 sur 5

191 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(191)

119 579 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service.

Rachel was incredibly patient in finding the best package for our budget and requirements. Really friendly and reassuring service. Highly recommended.

28 juin 2026
Logo de Hays Travel - Burnley

Réponse de Hays Travel - Burnley

Thank you so much for your kind words! 😊 It was an absolute pleasure helping you!

Noté 5 sur 5 étoiles

Ami was so knowledgeable

Ami was so knowledgeable, took time to understand our needs and made the booking enjoyable ! Really knew her stuff

28 juin 2026
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Réponse de Hays Travel - Burnley

Thank you so much for your lovely feedback! 😊

Noté 5 sur 5 étoiles

Rachel

Rachel, our advisor was very helpful and friendly.

28 juin 2026
Logo de Hays Travel - Burnley

Réponse de Hays Travel - Burnley

Thank you so much for your kind feedback! 😊

Noté 4 sur 5 étoiles

A very helpful lady,

A very helpful lady,
Understanding to our needs. Explained everything in detail, very happy with your company.

28 juin 2026
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Réponse de Hays Travel - Burnley

We really appreciate your kind words and are so pleased you’re happy with our service

Noté 5 sur 5 étoiles

Very knowledgeable staff member…

Very knowledgeable staff member (Natale) that got all the details we needed together very efficiently also with good tips and advisory details

24 juin 2026
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Réponse de Hays Travel - Burnley

We really appreciate your lovely feedback! 😊

Noté 5 sur 5 étoiles

Excellent advice about a trip we were…

Excellent advice about a trip we were considering, after listening to what we preferred Natalie found exactly what we wanted.
Since booking we have received our full itinerary and are now looking forward to our trip to India.

12 juin 2026
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Réponse de Hays Travel - Burnley

Thank you for such a lovely review, we loved helping you plan this amazing trip! We hope to see you both soon.

Noté 5 sur 5 étoiles

Great help on booking a holiday

It is my first experience of going on a cruise. Little or no idea idea. The lady took the time to listen and gave me a few ideas. On booking she showed great kindness and was very professional.

18 juin 2026
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Réponse de Hays Travel - Burnley

You are going to love your first cruise and we are thrilled we were able to get this booked for you!

Noté 5 sur 5 étoiles

I went in to book a mini break to Salou…

I went in to book a mini break to Salou and Rachel was so helpful she knew just what I wanted .
she had so much time for me . She sorted the full holiday package out .
She also give us free fast track at the airport. Highly recommend x

16 juin 2026
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Réponse de Hays Travel - Burnley

Rachel will be so happy to read this - Thank you for booking with us!

Noté 5 sur 5 étoiles

Service with a smile

Friendly, helpful service provided

16 juin 2026
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Réponse de Hays Travel - Burnley

Always a smile at Hays Travel and we are so pleased we could help you with your holiday!

Noté 5 sur 5 étoiles

Excellent service

Excellent service
Very helpful & nothing was too much trouble

14 juin 2026
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Réponse de Hays Travel - Burnley

Thank you for booking with us, Leah will be thrilled with your review, We hope to see you soon!

Noté 5 sur 5 étoiles

Great service, no hassle and stress free.

We didn't know what to expect never being a Hays Customer before.
The staff member who helped us was great, she listened to what we wanted, our ideas, was open and honest about what was included in our holiday .
It didn't feel rushed and before we knew it our holiday was chosen, reconfirmed, booked and paid for.
It was stress free.
Yes we could have spent hours going online ourselves comparing hotels, destinations but to be honest I'm glad we chose to go to Hays because they gave their own experience of visiting our chosen destination, and what they enjoyed while they were there.
Great service thankyou :)

8 juin 2026
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Réponse de Hays Travel - Burnley

Thank you so much for your lovely review and for booking with Hays Travel Burnley. We’re delighted to hear you had a great experience with us. We really appreciate your support and look forward to helping you plan your next holiday!

Noté 5 sur 5 étoiles

The advisor was very good she went into…

The advisor was very good she went into every detail and made sure we understood everything. We started using Hayes travel and would not look anywhere else they are so helpful. I used to go on the internet and book holiday's myself. No more since using Hayes travel.

13 juin 2026
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Réponse de Hays Travel - Burnley

Thank you for taking the time to leave us a review. We’re so pleased you chose Hays Travel Burnley and that you were happy with the service you received. Your feedback means a lot to our team, and we look forward to assisting you again in the future.

Noté 5 sur 5 étoiles
Logo de Hays Travel - Burnley

Réponse de Hays Travel - Burnley

Thank you for your fantastic feedback! We’re thrilled you booked with Hays Travel Burnley and had a positive experience with us. We hope you have an amazing holiday and look forward to seeing you again soon.

Noté 5 sur 5 étoiles

Amìi is pleasant

Amìi is pleasant, informative and knows her job.

4 juin 2026
Logo de Hays Travel - Burnley

Réponse de Hays Travel - Burnley

She sure is, thank you for taking the time to leave us a great review, Amii will be so happy!

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