Hays Travel - Carmarthen Avis 

694
TrustScore 5 sur 5

4,9

Saint Catherine's Walk 24a, SA31 1GA Carmarthen, Wales, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Liam was excellent explained everything throughout, answered all the questions. No rush, no hard sales informed us of other options. Very polite and professional.. Went through the booking process an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in and spoke to Liam, said where we didn't want to go, and our budget. And we went from there, came home with 3 that I wanted to research more into like weather and what was around the places. We... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We try our best to always use Hays Travel Carmarthen branch as they always, we feel,that they go out of their way to help us with all aspects of our holiday, especially the part of booking of the seat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The usual excellent & brilliant service from the branch in Carmarthen. No negative comments at all. Is it possible for the Company to make the issue clear with the Insurance policies!? (We have... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Saint Catherine's Walk 24a, SA31 1GA, Carmarthen, Wales, Royaume-Uni

  • 01267854015

4,9

Excellent

TrustScore 5 sur 5

694 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(694)

120 299 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

1st Cruise

Was a little nervous about booking my 1st cruise as I was quite unsure about a few things
The whole booking process was very straight forward .
Really helpful staff member Ricky who had a great knowledge and was very efficient

16 juin 2026
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Réponse de Hays Travel - Carmarthen

Thank you for your lovely words, was a pleasure getting you all booked up and ready to go!
It'll be here before you know it
Kind regards, Ricardo

Noté 5 sur 5 étoiles

The staff are so friendly and helpful

The staff are so friendly and helpful and cater to all our needs.

16 juin 2026
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Réponse de Hays Travel - Carmarthen

Hi Denise,

Thank you for your kind review today, we are glad you have had another positive experience with us!

Kind Regards
Liam and the team at Hays Travel Carmarthen

Noté 4 sur 5 étoiles

Lucy was fab got the holiday we wanted

Lucy was fab got the holiday we wanted. Yearly travel insurance double quoted compared with everywhere else

12 juin 2026
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Réponse de Hays Travel - Carmarthen

Thank you your kind words it means a lot, and I look forward to assisting you again with your future travel plans. Thank you for choosing Hays Travel Carmarthen!

Lucy and The Hays Travel Carmarthen Team

Noté 5 sur 5 étoiles

Everything was made so easy from…

Everything was made so easy from finding our dream stay to organising the travel money. The manager dealt with our enquiries with ease confidence and efficiency. Would use Carmarthen branch again and again

6 juin 2026
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Réponse de Hays Travel - Carmarthen

Hi Michael,

I am glad you had a positive experience with us in store, we look forward to welcoming you again.

Kind Regards
Caroline and the team at Hays Travel Carmarthen

Noté 5 sur 5 étoiles

Just had the best holiday of my life

Just had the best holiday of my life. Thanks to Caroline and the team for organising the fantastic trip to the Canadian Rockies. It was superb. Two more holidays booked in the next 3 weeks and more to come.

7 juin 2026
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Réponse de Hays Travel - Carmarthen

Hi Paul,

Thank you for your kind review again, we are glad you had such a great time and look forward to hearing about your future trips!

Kind Regards
Caroline and the team at Hays Travel Carmarthen

Noté 5 sur 5 étoiles

The Carmarthen staff were very helpful…

The Carmarthen staff were very helpful and efficiently found a coach trip tailored to my needs, with a departure point easily accessible to me.

2 juin 2026
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Réponse de Hays Travel - Carmarthen

Hello Richard,

Thank you for your kind review, we are glad you had such a positive experience with and we found a trip that met all your needs!

Kind Regards
Liam and the team at Hays Travel Carmarthen

Noté 4 sur 5 étoiles

On visiting Hays travel yesterday was a…

On visiting Hays travel yesterday was a good experience booking process and staff are always very polite and will always go the extra mile to accommodate your personal needs

11 juin 2026
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Réponse de Hays Travel - Carmarthen

Thank you so much for your lovely review. It was a pleasure helping you with your holiday booking, and I'm delighted to hear that you had a positive experience.

Lucy and The Hays Travel Carmarthen Team

Noté 5 sur 5 étoiles

Staff were so informative and great…

Staff were so informative and great advice

9 juin 2026
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Réponse de Hays Travel - Carmarthen

Hi Ian,

Thank you for taking the time to write your kind review, we are pleased you had a positive experience in store with us.

Liam and the team at Hays Travel Carmarthen

Noté 5 sur 5 étoiles

Welcoming staff and very helpful to my…

Welcoming staff and very helpful to my needs to find a holiday. Will be letting friends and family know to use Hays Travel.

31 mai 2026
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Réponse de Hays Travel - Carmarthen

Hi Kevin,

Thank you for taking the time to write a kind review, we appreciate it. I'm glad that we were able to help you find the perfect holiday.

Many thanks,
Sion and the team at Hays Travel Carmarthen

Noté 5 sur 5 étoiles

Friendly professional and helpful

All staff at Hays Carmarthen are a credit to the Company.
Caroline and her team are friendly professional and very helpful.

6 juin 2026
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Réponse de Hays Travel - Carmarthen

Hi David,

Thanks for taking the time to write your kind review today, We are pleased you have such a positive opinion of us and we look forward to welcoming you to the store again.

Kind Regards
Caroline and the team at Hays Travel Carmarthen

Noté 5 sur 5 étoiles

Always very knowledgeable when I am…

Always very knowledgeable when I am enquiring about a holiday always use Hays if possible

2 juin 2026
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Réponse de Hays Travel - Carmarthen

Hi Chris,

Thank you for taking the time to write a kind review, we appreciate it. Please don't hesitate to get in touch if there's anything else we can do for you.

Kind regards,
Sion and the team at Hays Travel Carmarthen

Noté 5 sur 5 étoiles

helpful and patient

helpful and patient

24 mai 2026
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Réponse de Hays Travel - Carmarthen

Hi Mr Thomas,

Thank you for taking the time to write your kind review, we are pleased you have had such a positive experience with us.

Kind Regards
Ricardo and the team at Hays Travel Carmarthen

Noté 5 sur 5 étoiles

Liam in Carmarthen is a Saint

Liam in Carmarthen is a Saint! Patient,attentive to all our requests,he is truly superb at his job.Many thanks to Liam👏👏👏

31 mai 2026
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Réponse de Hays Travel - Carmarthen

Hi Catrin,

Thank you for taking the time to write your kind review, we are pleased you have had such a positive experience in store with us.

Kind Regards
Liam and the team at Hays Travel Carmarthen

Noté 5 sur 5 étoiles

Excellent personal service booked with…

Excellent personal service booked with them several times mostly with Caroline.

16 mai 2026
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Réponse de Hays Travel - Carmarthen

Hi Robin, Thank you for your lovely review, always happy to help, we really appreciate your support :) Speak soon,
Kind Regards
Caroline and the team,

Noté 5 sur 5 étoiles

The staff were friendly

The staff were friendly

29 mai 2026
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Réponse de Hays Travel - Carmarthen

Hi William,

Thank you for your kind review, we appreciate it. I'm glad we were able to help you find the perfect holiday.

Kind regards,
Sion and the team at Hays Travel Carmarthen

Noté 5 sur 5 étoiles

Caroline was able to find the perfect…

Caroline was able to find the perfect place for us and her service was excellent.

16 mai 2026
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Réponse de Hays Travel - Carmarthen

Thank you for your lovely review Dafydd, we really appreciate the positive feedback,
Kind Regards
Caroline and Team,

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Liam in the Carmarthen office was exceedingly helpful.

20 mai 2026
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Réponse de Hays Travel - Carmarthen

Hi John,

Thank you for writing this kind review today, we are glad you had such a positive experience with us.

Kind Regards
Liam and the team at Hays Travel Carmarthen

Noté 5 sur 5 étoiles

Good service

Good service

7 mai 2026
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Réponse de Hays Travel - Carmarthen

Hi Garry,

Thank you for taking the time to write a review. We are glad we were able to help you find the perfect holiday.

Kind regards,
Sion

Noté 5 sur 5 étoiles

National company, personal touch

Staff understood what i wanted and delivered it

5 mai 2026
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Réponse de Hays Travel - Carmarthen

Hi Andy,

Thank you for taking the time to write your kind review, we are pleased you have such a positive experience with us.

Kind Regards
Liam and the team at Hays Travel Carmarthen

Noté 5 sur 5 étoiles

Pat holiday 27/05/26

Your team member was very enthusiastic, knowledgeable and helpful. He had personal knowledge of our destination which was particularly helpful. We normally book everything ourselves online, this was so much simpler, all sorted under one roof! We shall be using you in future.

7 mai 2026
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Réponse de Hays Travel - Carmarthen

Hi Pat,

Thank you for taking your time to write a review. I'm glad we were able to help you find the perfect holiday.

Thanks,
Sion

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