Hays Travel - Carrickfergus Avis 

874
TrustScore 5 sur 5

4,9

22 High Street, BT38 7AF Carrickfergus, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

First class Travel Agents right in our town. Very busy branch for a reason. We are now return customers and find all the staff friendly and very helpful. Shannon was again very knowledgeable and patie... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Megan helped us with the holiday that we chose. She was extremely helpful and professional. Nothing was too much bother for her checking things that we were asking. We have dealt with Megan before f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently booked a holiday to Dubai. Shannon was amazing. So considerate, so patient, explained everything, she was so attentive, answer every question I asked. Thank you so much for your time Shanno... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shannon was very helpful & explained every detail of our cruise. She compared different dates for us, nothing was any trouble. We have booked with Hays twice before. It's always a great experience wit... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 22 High Street, BT38 7AF, Carrickfergus, Royaume-Uni

  • 02893180021

4,9

Excellent

TrustScore 5 sur 5

874 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(874)

119 160 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The girl who booked our holiday for us…

The girl who booked our holiday for us took her time to look for the best holiday that suited us she did excellent finding us a great place to go she was so helpful and had a very good chat with us friendly and very helpful thanks

25 février 2026
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Réponse de Hays Travel - Carrickfergus

Thank you for your kind feedback on my service, it was my pleasure booking your next holiday - Shannon

Noté 5 sur 5 étoiles

Customer Service

Excellent customer service.Very pleasant
and professional Assistant. Nothing was too much trouble.
We left after booking a lovely holiday and a feeling of satisfaction that we were showed all available information.

25 février 2026
Logo de Hays Travel - Carrickfergus

Réponse de Hays Travel - Carrickfergus

Thank you for your lovely feedback on Kim's service, I will pass this onto Kim. - Shannon

Noté 5 sur 5 étoiles

Very helpful and friendly staff

Shannon was very helpful, friendly and thoroughly professional throughout the whole process of finding me my perfect cruise option as a single traveller. She researched several different cruises with cabin options and gave me the prices for choosing different cabins as well as researching a selection of dates to find out what was the better time of year for a good deal. She also helped with booking flights to join the cruise and also made several suggestions for an overnight stay prior to the cruise as well as showing me a plan of the airport to reassure me how easy it would be to navigate through the airport on arrival and again on departure. I could not have asked for better service and would have no hesitation booking with this branch again.

24 février 2026
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Réponse de Hays Travel - Carrickfergus

Thank you very much for your lovely review. It was my pleasure being able to help plan and book your next cruise holiday - Shannon

Noté 5 sur 5 étoiles

Booking made so easy and comfortable

Booking made so easy and comfortable. Zayna was a excellent help and very patient with my booking needs.

22 février 2026
Logo de Hays Travel - Carrickfergus

Réponse de Hays Travel - Carrickfergus

Thank you for your kind feedback on Zayna's service - Shannon

Noté 5 sur 5 étoiles

Efficient Travel Agency

I always use Hays Travel the staff are so helpful and pleasant.

17 février 2026
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Réponse de Hays Travel - Carrickfergus

Many thanks for your kind review Ann

Noté 5 sur 5 étoiles

Excellent service and girl very…

Excellent service and girl very pleasant and helpful

15 février 2026
Logo de Hays Travel - Carrickfergus

Réponse de Hays Travel - Carrickfergus

We appreciate you sharing your experience with us! We are so glad to hear that you found our service excellent and the team member helpful.

Noté 5 sur 5 étoiles

Great to deal with

Great to deal with, no pressure and real discussion about what we were after, very welcoming, we will use again for years to come

15 février 2026
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Réponse de Hays Travel - Carrickfergus

Thank you for taking the time to write such a lovely review! I am so glad you hear it was a great experience & hope the girls have their countdowns on! Kelsey

Noté 5 sur 5 étoiles

Always a pleasure to deal with hays…

Always a pleasure to deal with hays travel in carrickfergus. They are very professional & prompt with their service.

10 février 2026
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Réponse de Hays Travel - Carrickfergus

We're so glad to hear you find our team in Carrickfergus professional and prompt. Thank you for taking the time to leave us such a lovely review.

Noté 5 sur 5 étoiles

It was a great service

It was a great service. I will go back again .

31 janvier 2026
Logo de Hays Travel - Carrickfergus

Réponse de Hays Travel - Carrickfergus

Thank you for your kind feedback on the service provided - Shannon

Noté 5 sur 5 étoiles

This will be our 4th cruise booked by…

This will be our 4th cruise booked by Hays travel at Carrickfergus.
The reason we keep going through Hays in Carrick is the staff. They are the most helpful, friendly and informative people. Full credit to all the staff.

8 février 2026
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Réponse de Hays Travel - Carrickfergus

I appreciate your continued trust in us for your cruise bookings. It's great to hear that our team's helpfulness and knowledge make your travel planning a pleasure. Kelsey Store Manager

Noté 5 sur 5 étoiles

Kim who dealt with us was excellent

Kim who dealt with us was excellent. Spent a lot of time sorting us out and was very friendly.

6 février 2026
Logo de Hays Travel - Carrickfergus

Réponse de Hays Travel - Carrickfergus

I appreciate your kind words! I am so happy to hear that Kim provided excellent and friendly service while assisting you. Kelsey Store Manager

Noté 5 sur 5 étoiles

Sent tx message to enquire about the…

Sent tx message to enquire about the causeway lounge . Got talking to Shannon who sorted all out for me very pleased with her follow up to make sure I had received all the information

3 février 2026
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Réponse de Hays Travel - Carrickfergus

Thank you for this lovely review! I will be sure to pass this onto shannon - Kelsey

Noté 5 sur 5 étoiles

very responsive

very responsive
Staff very courteous and helpful

1 février 2026
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Réponse de Hays Travel - Carrickfergus

Many thanks Michael for your lovely review.

Noté 5 sur 5 étoiles

If you are looking for great holidays book with Hays

We always use Hays travel in Carrickfergus the staff are always pleasant and so professional we have booked 4 holidays with Kim and she is just fantastic avails us of all the offers and we always use Jet2 overall a lovely experience and keep doing what you all do it works thanks again team

1 février 2026
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Réponse de Hays Travel - Carrickfergus

Many thanks Elizabeth for you lovely review regarding the team and Kim's great customer service, we will certainly pass this on.

Noté 5 sur 5 étoiles

Kelsey is a professional

Kelsey was very helpful and has excellent customer service. Her approach to our holiday needs was very professional and I would definately recommend Hays Travel Carrickfergus to my family and friends. Thank you Kelsey and the rest of the staff there.

30 janvier 2026
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Réponse de Hays Travel - Carrickfergus

Many thanks Charles for your lovely review and we look forward to greeting your family and friends. I will pass on your kind words on to Kelsey.

Noté 5 sur 5 étoiles

Holiday to Turkey

I dealt with Shannon and she was the nicest girl. She went out of her way to get me the holiday i required so very pleased. Definitely use Shannon again for my next holiday Thanks again.

20 janvier 2026
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Réponse de Hays Travel - Carrickfergus

Many thanks Alison for your lovely review and I will certainly pass it on to Shannon.

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