Hays Travel - Castleford Avis 

It was nice to see some nice smiling faces that I haven’t seen for a while they were very helpful pluse the manger she was brill

Ruby your advisor was really friendly, my friend and I had called in your shop enquirying about a cruise. I've never been on a cruise before so I had a lot of questions.Ruby was very happy to help with lots of information and suggestions without any hard sell which we both appreciated. We received copies each of what we had discussed and went away happy. Ruby explained she would keep our details on computer to make it easier. We returned the next day and booked our holiday. Ruby took plenty of time with us which we appreciated, everything printed out and confirmed what booked. Very happy.

Curtis was very professional and helpful booking our Mystery Trip with Caledonia

A very relaxed booking all details fully explained

We had fantastic service again from Curtis at Hays Travel Castleford. We knew where we wanted to go and when Curtis was very informative and helpful.

The staff in Castleford are fantastic very very helpful can’t do enough

Curtis, who was our in store travel consultant, was absolutely amazing. His customer service, support, advice and patience was absolutely fantastic. All the staff in store were friendly, they spoke to us and ensured we were comfortable throughout. The booking process was done smoothly and the whole in store experience was spot on.

It was our first holiday that we've booked ourselves, Curtis was superb and made things super easy and stress free. Top man.
In and out in 30 minutes too. Perfect

The staff at Castleford branch are brilliant.

Very pleasant travel advisor. Price matched another tour operator and helped take the worry out of booking.
Disappointed that I never received a call back about another possible booking so I ended up booking elsewhere - such a shame after the initial good experience

Booked a holiday for 2027 from start to finish Ruby Mountain was fantastic really helpful suggested some trips we should try and was very patient with our many questions will definitely be back to book another with Ruby. Thank you 🏖️😊☀️

Very friendly knowledgeable staff , brilliant service as always

Great friendly service as always. Staff in the Castleford store are always lovely. Very efficient and a pleasure to deal with. We wouldn't go anywhere else.

The staff were very pleasant and helpful, plus very efficient in information and booking our holiday.

Jane was very friendly & efficient. Sorted out my holiday quickly. Very impressive!

Very informative staff member (Hannah)

Very knowledgeable staff, able to help with all our questions

What a lovely young lady claire was extremely helpful found the perfect holiday within price range nothing was too much trouble the rest of the staff in branch were lovely even got a cup of tea thank you Claire be back soon

Ruby was our travel assistant and she was very helpful and pleasant. She made us fully aware of all the details we needed to know and as I said was very helpful.