Bethany was fantastic throughout the booking process. She was friendly, helpful, and made booking my holiday to Switzerland quick and stress-free. She answered all my questions and made sure everythi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit E, Richmondshire Walk, Catterick Garrison, DL9 3EN Catterick, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We were made to feel very welcome. We had quite a few options we wished to explore and variables to consider. Bethany was very helpful and patient. She was happy to look at various options and sort... Voir plus
L'entreprise a répondu
This is the second time that we have used Hays Travel to book our holiday and the service again has been exceptional. Brodie and Laura were really helpful in finding us a great holiday that met all ou... Voir plus
L'entreprise a répondu
Very , helpful Member of Staff, Emilie. Listened to our requests, Talked us through every step of booking process, answered questions and made sure we understood every detail. Every detailed wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit E, Richmondshire Walk, Catterick Garrison, DL9 3EN, Catterick, Royaume-Uni
- 01748448021
5,0
Excellent
764 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bethany was fantastic throughout the…
Bethany was fantastic throughout the booking process. She was friendly, helpful, and made booking my holiday to Switzerland quick and stress-free. She answered all my questions and made sure everything was arranged perfectly.
I would highly recommend Bethany to anyone looking to book a holiday. Thank you for all your help!
9 juillet 2026
Réponse de Hays Travel - Catterick
Thank you for your kind comments. It was lovely getting your holiday booked for you and I hope you have a great time in Switzerland. Thank you, Bethany :)
Brodie found us a superb holiday in…
Brodie found us a superb holiday in November, absolutely brilliant service again. Thank you xx
15 juillet 2026
Réponse de Hays Travel - Catterick
Thank you so much for taking the time to leave this lovely review. It is always a pleasure having you both in store. Thanks, Brodie :)
Réponse de Hays Travel - Catterick
Thank you for taking the time to leave this review. It was a pleasure having you in store and getting your holiday booked. I hope you have a great time. Thanks, Brodie :)
Efficient and friendly
Very thorough, efficient and friendly. Enabled me to book the specific cabin I wanted and various optional excursions during the cruise itself. Took the time to check everything out including talking direct to cruise company.
11 juillet 2026
Réponse de Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your river cruise, I hope you have a fantastic time away :) Thank you Emilie
Always get great service from the staff…
Always get great service from the staff today it was Brodie who was very helpful.
11 juillet 2026
Réponse de Hays Travel - Catterick
Thank you for leaving this lovely review. It was a pleasure having you in store and getting your holiday booked. Thank you, Brodie :)
Successful holiday booking!
We were made to feel very welcome.
We had quite a few options we wished to explore and variables to consider.
Bethany was very helpful and patient. She was happy to look at various options and sorted our holiday package for us with efficiency. Very impressed.
Thanks.
9 juillet 2026
Réponse de Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday and I hope you have a great time away in Greece. Thank you Beth :)
Exceptional service
This is the second time that we have used Hays Travel to book our holiday and the service again has been exceptional. Brodie and Laura were really helpful in finding us a great holiday that met all our requirements and took all the stress of booking away from us. I would highly recommend Hays Travel and will continue to use them for future holiday bookings.
7 juillet 2026
Réponse de Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday and I hope you have a fantastic time away :) Thank you Brodie and Laura
Emilie and Tyler were very helpful with…
Emilie and Tyler were very helpful with our enquires and the booking of our cruise. A great experience all round.
8 juillet 2026
Réponse de Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to have you in store and to get your cruise booked. Thank you Emilie and Tyler :)
Very helpful and a pleasant experience
Brodie was very pleasant, helpful, patient and understanding of our first time booking a cruise for a family. She went out of her way to ensure the best holiday available for our group.
30 juin 2026
Réponse de Hays Travel - Catterick
Thank you for taking the time to leave this lovely review. It was a pleasure getting your first cruise booked and I am sure you will have an amazing time! Thanks, Brodie :)
Pleasant experience
Very , helpful Member of Staff,
Emilie.
Listened to our requests,
Talked us through every step of booking process, answered questions and made sure we understood every detail.
Every detailed was addressed and all this with a very pleasant disposition and a happy smile.
30 juin 2026
Réponse de Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to have you in store and to book your cruise. I hope you have a fantastic time! Thank you Emilie :)
Booked a surprise holiday and they were…
Booked a surprise holiday and they were absolutely amazing
20 juin 2026
Réponse de Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday and I hope you have a great time! Thank you Tyler :)
Réponse de Hays Travel - Catterick
Thank you for taking the time to leave this review. I am glad I was able to find what you were looking for. Thanks, Tyler :)
Very good
Tyler and the team were great and sourcing a holiday that matched my requirements. Communication was quick and clear.Great service.
23 juin 2026
Réponse de Hays Travel - Catterick
Thank you for taking the time to leave this review. It was a pleasure having you in store and getting your holiday booked. Thank you, Tyler :)
we weren't sure where we wanted to…
we weren't sure where we wanted to travel to, but Tyler helped us with options. Very helpful.
21 juin 2026
Réponse de Hays Travel - Catterick
Thank you for taking the time to leave this review. It was a pleasure having you in store and getting your holiday booked. Thank you, Tyler :)
Réponse de Hays Travel - Catterick
Thank you for leaving this review. It was a pleasure getting your holiday booked. Thank you, Brodie :)
Very friendly staff who helped me…
Very friendly staff who helped me through booking my holiday highly recommended.
20 juin 2026
Réponse de Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your cruise. Thank you Beth :)
Our holiday was booked very…
Our holiday was booked very professionally and efficiently by Laura. An error on the part of the supplier was quickly corrected by Laura and new information was emailed to us immediately. We always feel well supported by the staff at Hays travel Catterick.
17 juin 2026
Réponse de Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday and to have you in store. I hope you have a fantastic time. Thank you in Laura :)
Excellent service Birdie was amazing…
Excellent service Birdie was amazing and found us a great deal xx Catterick office x
12 juin 2026
Réponse de Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday. I hope you have a great time! Thank you Brodie :)
Stress free booking
So helpful in getting me a full refund for my airport parking when I had to cancel. After many problems with online booking for Ryan air, I’ve decided to book everything with a travel agent from now too. The lady couldn’t have been more helpful and took all my stress away. Thank you
5 juin 2026
Réponse de Hays Travel - Catterick
Thank you for leaving us this lovely review. I am sorry you had to cancel your holiday and I hope you can get away again soon. Thank you, Brodie and Tyler :)
Réponse de Hays Travel - Catterick
Thank you for leaving this review. I hope you have an amazing holiday. Thank you, Emile :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.