Hi, The service I receive from Hays travel, Chapeltown, Sheffield is always outstanding, nothing is ever too much trouble. I'm Neil Albert Podmore....."The Alphabet Man" travelling throughout... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Welcomed into the shop by a friendly smiling travel agent. Very patient with us as we didn't know where we wanted to go. Searched hard and asked lots of questions to find a holiday to suit us which sh... Voir plus
L'entreprise a répondu
Janette was fantastic from start to finish. She was incredibly knowledgeable and helpful, taking the time to understand what we were looking for without ever making us feel pressured. Her advice was h... Voir plus
Booked my holiday at Hays in Chapletown Sheffield with Jeanette Wistow Jeanette asked me what type of of holiday and my price range then we searched together and looked as few options Se... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
15 Lound side, S35 2UQ, Chapeltown, Royaume-Uni
- 0114 2570891
4,9
Excellent
528 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We were greeted on entering the shop…
We were greeted on entering the shop with warm smiles.
We sat down with Lucy and Ellie who helped us to find the right Christmas getaway for us at a price we were happy to pay.
They were very thorough in checking lots of options for us.
All the additional add ons such as the resort tax and visas were clearly explained to us.
Super excited and looking forward to our trip.
27 décembre 2025
Réponse de Hays Travel - Chapeltown
Hi, Hazel, thank you so much for your lovely review. It was an absolute pleasure to book the perfect getaway for you all. Hope to see you soon. Thanks, Lucy :D
Lucy
Lucy at the Chapletown South Yorkshire was really helpful and thorough. Nothing was to much trouble and we had a laugh along the way.
19 décembre 2025
Réponse de Hays Travel - Chapeltown
Thank you for your lovely review Ann, it was a pleasure to book your holiday for the Fab Four! :) Hope you all have a great time when it comes around. Kind regards, Lucy.
Gift vouchers from franchises
I wanted to buy gift vouchers and when one voucher had been purchased I was told that they could only be used at that branch ( a franchise) The vouchers were for family who do not live locally therefore they were no use so I did not purchase the others I wanted.
This should have been pointed out to me BEFORE I bought them.
13 décembre 2025
Réponse de Hays Travel - Chapeltown
Hi Barbara,
I am sorry about this. We are going to refresh our Gift Card training and knowledge in store. Thank you for taking my call with updated information that you are able to use your Gift Card in ANY Hays Travel branch, not just a franchise. Apologies again, for the misunderstanding on my part.
Thank you for your review, hope you and your family have a lovely Christmas :) - Lucy
Hays travel chapeltown
Lucy was pleasant friendly, got me the holiday I wanted, matched the online price I had taken with me
It was such an easy process as always
I always use the chapeltown branch of hays travel and always receive the highest level of customer service
12 décembre 2025
Réponse de Hays Travel - Chapeltown
Thank you so much for your lovely feedback Angela! It was a pleasure booking your holiday I hope you have an amazing time :) I look forward to seeing you in store soon booking your next get away! Kind regards, Lucy.
Always a great experience Joe goes out…
Always a great experience Joe goes out of his way to get you what you want with lots of great advice.
9 décembre 2025
Réponse de Hays Travel - Chapeltown
Thank you for much for your review we will be in touch when your tickets are available :)
Joe is as always a credit to Hays.
Joe is as always a credit to Hays.
Very knowledgeable and polite, he sat 2 hours putting our holiday to Canada and Alaska together.
Thank you Joe from Chapeltown, Sheffield branch
21 novembre 2025
Réponse de Hays Travel - Chapeltown
Thank you for taking the time to complete this review, I am pleased to read your kind comments, thank you once again for booking with us! We will see you once your travel documents have arrived. Thanks again, Hays Travel Chapeltown. :)
All the staff helped to make sure that…
All the staff helped to make sure that we were shown perfect hotels in perfect areas
13 novembre 2025
Réponse de Hays Travel - Chapeltown
Hi there. Your review is greatly appreciated and thankyou for booking with us :-)
The assistant manager sorted us out no…
The assistant manager sorted us out no problem she is good at her job
5 novembre 2025
Réponse de Hays Travel - Chapeltown
Thank you for taking the time to leave such lovely feedback. Your comments will be passed on to Vicky. We will be in touch when your Cruise Documents are ready for collection. Many thanks, Team Chapeltown :)
Always helpful and found us what we…
Always helpful and found us what we were looking for within our budget
6 novembre 2025
Réponse de Hays Travel - Chapeltown
Hi, thank you for taking the time to leave a review. Thank you for choosing to book with us once again and we will be in touch when your tickets are ready for collection. Thanks, Team Chapeltown :)
found what i wanted asked lots of…
found what i wanted asked lots of questions to make sure they got it right
26 octobre 2025
Réponse de Hays Travel - Chapeltown
Thank you for taking the time to complete this review, we are pleased to read your kind comments! Thank you again for booking with us and we will see you once your travel documents have arrived. Many thanks, team Hays Travel Chapeltown. :)
Very helpful we found exactly what we…
Very helpful we found exactly what we wanted.
They found us the same holiday at a cheaper price
Excellent and friendly service.
Thank you
26 octobre 2025
Réponse de Hays Travel - Chapeltown
Thank you for taking the time to complete this review, we are pleased to read your kind comments! Thank you again for booking with us and we will see you once your travel documents have arrived. Many thanks, Hays Travel Chapeltown. :)
Réponse de Hays Travel - Chapeltown
Thank you for taking the time to complete this review, we are pleased to read your kind comments! Thank you again for booking with us and we will see you once your travel documents have arrived. Many thanks, Hays Travel. :)
5-Star Review for Hays Travel Chapeltown and Shani
We recently booked our holiday through Hays Travel in Chapeltown, and I can’t recommend them enough! Our travel rep, Shani, was absolutely brilliant from start to finish. She made the whole process so easy and stress-free — helping us find the perfect holiday, sorting out our parking, insurance, and all the little details we might have missed.
Shani was friendly, professional, and really went the extra mile to make sure everything was just right. It’s rare to get such personal and genuine service these days, and she truly made the experience enjoyable.
Thank you, Shani and the team at Hays Travel Chapeltown, for all your help — we’ll definitely be booking with you again! ✈️🌞
19 octobre 2025
Réponse de Hays Travel - Chapeltown
Thank you for taking the time to leave such a lovely review. We will pass your comments on to Shani and the team. We will be in touch when your holiday tickets are ready for collection. Many thanks, Team Chapeltown :D
Very friendly and welcoming
Very friendly and welcoming, Joe found me what I wanted and the price was good
12 octobre 2025
Réponse de Hays Travel - Chapeltown
Thank you for taking the time to complete this review, I am pleased to read your kind comments! Thank you for booking with us and we hope that you have a lovely trip. Many thanks, Hays Travel Chapeltown. :)
Réponse de Hays Travel - Chapeltown
Thank you for taking the time to complete this review, we are pleased to read your kind comments! We hope that you have a lovely time and we will see you once your tickets have arrived. :)
Réponse de Hays Travel - Chapeltown
Thank you for taking the time to leave a review. Your comments will be passes on to Natalie. We hope you have a lovely holiday. Thanks, Team Chapeltown :)
Staff lucy went above and beyond to…
Staff lucy went above and beyond to help us excellent service
9 octobre 2025
Réponse de Hays Travel - Chapeltown
Thank you for taking the time to leave a review. Your comments will be passed on to Lucy and we will be in touch when your ticket are ready for collection. Thanks, Team Chapeltown :D
Réponse de Hays Travel - Chapeltown
Thank you for taking the time to leave a review. We will be in tough when your tickets are available for collection. Thanks, Team Chapeltown :)
The experience was wonderful
The experience was wonderful. Everything was made simple and we enjoyed the whole booking experience. The staff member was extremely knowledgeable and attentive. Would recommend Hays Chapeltown to all friends and family
20 septembre 2025
Réponse de Hays Travel - Chapeltown
Thank you for taking the time to complete this review, I am pleased to read your kind comments! Thank you again for booking with us and we will see you once your tickets have arrived. Many thanks, Hays Travel Chapeltown. :)
From going in to book a holiday to…
From going in to book a holiday to leaving vicky was absolutely brilliant
23 septembre 2025
Réponse de Hays Travel - Chapeltown
Thank you for taking the time to complete this review, we are pleased to read your kind comments! Thank you again for booking with us and we will see you once your tickets have arrived. :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.