David was very helpful using his expertise to help us book our holiday. It makes it so much easier to have everything done for us.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
David was very helpful using his expertise to help us book our holiday. It makes it so much easier to have everything done for us.
L'entreprise a répondu
Very very helpful staff, Pete came across as efficient, knowledgeable and very patient. He went above and beyond to find us the right holiday.
L'entreprise a répondu
This time I spoke to Charlotte. Previously have spoken to David, Josh and Peter. All four have been really friendly, interested and helpful.
L'entreprise a répondu
I haven't been into a travel agent for years, this experience was so good that I will now book holidays this way. Charlotte immediately understood my very specific requirements and came up with suitab... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
159 High Street, GL50 1DF, Cheltenham, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The agent was extremely helpful and courteous. It was a pleasure to do business.

Réponse de Hays Travel - Cheltenham
The assistant was happy to listen to all my questions.
Hays are always very helpful when you are looking at holidays . They discuss what you would like and look at cost and availability.They print out information for you

Réponse de Hays Travel - Cheltenham
Have to say David Harris in Cheltenham is so helpful. He was able to get the Dates we wanted for our Holiday in September.
Spoke to Charlotte at the Cheltenham branch who sorted my trip out with no fuss, she was excellent, thank you

Réponse de Hays Travel - Cheltenham
"We remember David from the Cheltenham branch from when we first made enquiries about our holiday. We found him very attentive, efficient, friendly and patient. We greatly appreciated the excellent service he provided, and we would definitely book another holiday through him. We hope this feedback is passed on to him."
Ashley thought of everything, so helpful, it was a real pleasure working with her and Hays travel. The other staff were also very good because even when Ashley was not there they were always very helpful. There were one or two hiccups initially but all was corrected very efficiently. Thank you. Will definitely go to Hays travel again!!

Réponse de Hays Travel - Cheltenham
Peter and his team worked tirelessly to meet our every need . Once again , great service and a holiday to truly look forward to .

Réponse de Hays Travel - Cheltenham
Yet again absolutely fantastic service from Ashleigh. She’s knowledgeable helpful & very patient with me 😄

Réponse de Hays Travel - Cheltenham
We very pleased, the person we delt with was extremely polite and patient putting together our multiple hotel road trip and several changes to achieve a great price. Second time booking through Hays in Cheltenham and I am sure there will be a third !
Charlotte put together a holiday for me and my son that gives us the most opportunity to explore Japan. Price was very competitive given that it was tailored to our requirements with flexibility to change a couple of elements after a short discussion. Very efficient and enjoyable process

Réponse de Hays Travel - Cheltenham
Streamlined itinerary to our needs, easy to talk to, very patient altogether a good experience

Réponse de Hays Travel - Cheltenham
We have used Hays ever since Thomas Cook closed and get the same very good service. We would not use anyone else.

Réponse de Hays Travel - Cheltenham
I met Charlotte in the Cheltenham branch on a spur-of-the-moment decision to ask Hay’s Travel for information on Sri Lanka. She couldn’t have been more helpful and continued to give first class service in the ensuing weeks while we deliberated/changed itineraries/dates/hotels etc. She remained calm, patient, accommodating and enthusiastic for our trip! It was a very positive experience.

Réponse de Hays Travel - Cheltenham

Réponse de Hays Travel - Cheltenham

Réponse de Hays Travel - Cheltenham
I always book my holidays with david
Its painless quick and easy
David is very professional and knowledgeable.
I wouldn't go anywhere else to book as nothing is too much trouble

Réponse de Hays Travel - Cheltenham
Very helpful staff always helpful and patient with us

Réponse de Hays Travel - Cheltenham

Réponse de Hays Travel - Cheltenham
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.