Sarah was very helpful, she listened to our requirements and found us exactly what we wanted. She is patient and we are very pleased that we could book the flights, hotel, transfers, car parking and... Voir plus
L'entreprise a répondu
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Sarah was very helpful, she listened to our requirements and found us exactly what we wanted. She is patient and we are very pleased that we could book the flights, hotel, transfers, car parking and... Voir plus
L'entreprise a répondu
Excellent customer service from Sarah as usual. Booking a cruise through Hayes travel, Sarah is always helpful and knows what we are after when booking.
L'entreprise a répondu
We had visited to see what cruises were available and after talking with Emma decided to book a P & O Norway cruise for September. Emma took great care in finding our needs and preferences and t... Voir plus
L'entreprise a répondu
The Young lady whom we spoke to, Emma. was very welcoming, always positive. Nothing was too much trouble and helped us arrange the itinerary and hotels we were looking for. Her knowledge was excellent... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
10a High Street, SN15 3ER, Chippenham, Royaume-Uni
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Grace was exceptional in her telephone manner, took time to explain all the details of our booking and carried out our instructions to the letter - great service, we will definitely use Hays again

Réponse de Hays Travel - Chippenham
Hays Travel Chippenham are a font of knowledge. We book all our holidays here, as its easy, all the staff are friendly & they always give great advice.

Réponse de Hays Travel - Chippenham
Karen was lovely, realised the wrong dates for flight had been booked Vista .

Réponse de Hays Travel - Chippenham

Réponse de Hays Travel - Chippenham
Really easy, hassle free experience, the staff at the Chippenham branch really friendly and helpful.

Réponse de Hays Travel - Chippenham
Super friendly service on the phone and in store. In store we were helped by Grace who made the holiday booking experience so easy and stress free. She was friendly, professional, polite, patient, and very knowledgeable, would definitely come back to book another holiday.

Réponse de Hays Travel - Chippenham
Was made welcome, went through the holiday step by step, very good nolage.
Answered all our questions and made us feel at ease.
It was great to go to your local travel agency and sit down face to face and book your holiday.

Réponse de Hays Travel - Chippenham
We were looking for a cruise to celebrate our 50th wedding anniversary. Sarah in the Chippenham branch was really supportive in helping us get the cruise that we wanted. We were amazed at how she managed to have two separate phone conversations at the same time in booking the holiday for us, ensuring that we got what we required.

Réponse de Hays Travel - Chippenham
Staff are very helpful and have a sense of humour which adds to the experience. They all have excellent knowledge of travel and I always book through them.

Réponse de Hays Travel - Chippenham
Very friendly and helpful staff. I booked our 3rd cruise with them with confidence and I’ve recommended them to my family and friends who are interested in a cruise for the first time as they offer all assistance needed in printing tickets, luggage labels and answering and questions about the cruise.

Réponse de Hays Travel - Chippenham
This is our first cruise experience and so we were grateful that Sarah explained everything we needed to know and was very patient with us regarding finding our ideal cabin.

Réponse de Hays Travel - Chippenham

Réponse de Hays Travel - Chippenham
Staff were soo helpful and were willing to spend the time finding me the perfect holiday and even priced matched as I found it cheaper elsewhere. This is the second holiday I have booked with them and they are all soo helpful

Réponse de Hays Travel - Chippenham

Réponse de Hays Travel - Chippenham
Very easy to book and even showed us a Google map of the area

Réponse de Hays Travel - Chippenham
Really helpful staff explain everything. Also talk you through the holiday experience

Réponse de Hays Travel - Chippenham
Karen has been extremely helpful during the times we have visited the office to sort out our cruise.

Réponse de Hays Travel - Chippenham

Réponse de Hays Travel - Chippenham
We felt Sarah (P) who dealt with us initially was very good and helpful and found out a lot of info for us which then gave us the chance to review what we wanted to do. After going back in to book our holiday there was a slight 'hiccup' with being able to choose our flight seating but once Sarah was back on the case all went smoothly so THANK YOU.

Réponse de Hays Travel - Chippenham
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