Hays Travel - Cleveleys Avis 

938
TrustScore 5 sur 5

4,9

69 Victoria Road West, FY5 1AJ Cleveleys, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Another pleasant experience booking a further holiday with Hays Travel. We have used the services of Hays Travel for the previous holidays and found them to be honest and knowledgeable. On this occasi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Responded to an online advert for a holiday in Thailand from Hays at Cleveleys. They gave me options to change the dates & tailor the holiday to suit our requirements. The Booking process was ea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very pleased with the advice and service received when I booked my flight for Australia recently, a half hour and I was finished, they even sort out boarding cards for you

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time of using Hays Travel and would certainly recommend. This was also our first time for booking a cruise. We had a rough idea of what we wanted and they pointed us in the right direction.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 69 Victoria Road West, FY5 1AJ, Cleveleys, Royaume-Uni

  • 01253807399

4,9

Excellent

TrustScore 5 sur 5

938 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(938)

117 661 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service we received

Great service we received

6 février 2026
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Réponse de Hays Travel - Cleveleys

We appreciate you sharing your positive experience with us; it means a lot to our team that you enjoyed our service :)

Noté 5 sur 5 étoiles

Katie was very patient

Katie was very patient, and gave us the opportunity to think and look at our options to allow us to make our decision on what cabin to book.

15 février 2026
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Réponse de Hays Travel - Cleveleys

Hi Kim, Thankyou so much for leaving our Katie such a lovely review, I will make sure this is passed on to her!! :) xx

Noté 5 sur 5 étoiles

Well what can I say

Well what can I say?
The girls in the Cleveleys store always go above and beyond to find us the holiday/trip we want.
In particular I would like to thank Louise who spent a lot of time making sure our trip ticked all the boxes. Her enthusiasm never faltered and helped us make the final decision, she is such a lovely person.
A kind mention for Tegan who helped with the booking and Sandra who shared her experience of a similar trip, that helped us make the decision.
Well done girls!

11 février 2026
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Réponse de Hays Travel - Cleveleys

Dale Willshire,

Thank you so much for this amazing review! I am so proud of the team here in Cleveleys but even more so today after this! We love booking you on all your adventures! See you soon Louise xx
Hays Travel

Noté 4 sur 5 étoiles

All was fine the assistant was very…

All was fine the assistant was very polite with a good knowledge of what we wanted thank you very much if

12 février 2026
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Réponse de Hays Travel - Cleveleys

Thank you Joyce for the review. We appreciate you taking the time to share your feedback. We're happy to hear that our assistant was polite and knowledgeable in helping you :)

Noté 5 sur 5 étoiles

Tegan the assistant was friendly

Tegan the assistant was friendly, helpfull and took the time to explain everything fully which made us feel confident with our choice of holiday

10 février 2026
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Réponse de Hays Travel - Cleveleys

Patricia,

We appreciate your kind words! It's great to hear that Tegan was helpful and thorough, ensuring you felt secure in your holiday selection.

Hays Travel

Noté 5 sur 5 étoiles

5 star service

Louise in the Cleveleys store was very helpful in helping us find our first family holiday. She was really knowledgeable and friendly and Jeanette was was quick to let us know of the vip holiday customer rates , rates on the money card and the hays travel app which we’ve downloaded! We will definitely be returning. Thank you Cleveleys 🤍

9 février 2026
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Réponse de Hays Travel - Cleveleys

Katie Rawc,

We're so happy to hear that you found your first family holiday with our help! It's great to know that you found our team knowledgeable and friendly and that you're making use of our app and rates. We look forward to seeing you again.

Hays Travel

Noté 5 sur 5 étoiles

Always first class and very helpful…

Always first class and very helpful staff. Would not go anywhere else.

6 février 2026
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Réponse de Hays Travel - Cleveleys

Hi Mr Aldersley, thankyou so much for leaving us such a lovely review!! Its always a pleasure having you both in store :) x

Noté 5 sur 5 étoiles

The Hays representative was very…

The Hays representative was very helpful in getting us the perfect holiday. We spent an hour and a half going through everything that we required from our holiday. And nothing was not too much trouble to sort out.

6 février 2026
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Réponse de Hays Travel - Cleveleys

Thank you for taking the time to leave this lovely review for Tegan, she will be so pleased with this :) x

Noté 5 sur 5 étoiles

Lovely friendly staff very helpful and…

Lovely friendly staff very helpful and took the time to explain about every aspect of my holiday.

4 février 2026
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Réponse de Hays Travel - Cleveleys

Hi Mr Gratton! Thankyou so much for leaving us such a lovely review! So happy we could get your holiday booked for you and hope to see you again soon! :)

Noté 5 sur 5 étoiles

At cleverleys we usually go to Jade…

At cleverleys we usually go to Jade but her just having a baby girl(congrates)We were dealt with by Tegan, she was lovely , explaining everything, totally professional and booking us the best hols

3 février 2026
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Réponse de Hays Travel - Cleveleys

Hi Jeanette! Thankyou so much for leaving me such a lovely review! So happy we could get you all booked :) I will pass your congratulations on to Jade :) xx

Noté 5 sur 5 étoiles

A very friendly young lady

A very friendly young lady , nothing was to much trouble. Gave us plenty of choice .
Many thanks .

23 janvier 2026
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Réponse de Hays Travel - Cleveleys

Thank you for the lovely review. We are glad that we were able to sort the perfect trip x

Noté 5 sur 5 étoiles

Good atmosphere

Good atmosphere. Very helpful.

29 janvier 2026
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Réponse de Hays Travel - Cleveleys

Thank you for leaving this lovely review Helen, i'm glad we were able to help get you all booked :) x

Noté 5 sur 5 étoiles

expert advice given

expert advice given. Chloe at Cleveleys branch was very patient and did her very best to offer us the right information and alternatives when we questioned a few things.

20 janvier 2026
Avis spontané
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Réponse de Hays Travel - Cleveleys

Mr Marsh,

Thanks so much for this lovely review. We really appreciate your feedback and happy Chloe found a great holiday for you. See you soon Louise xx

Noté 5 sur 5 étoiles

Went into enquire about flights

Went into enquire about flights . Lady seeing to us was very helpful and took the time to find the flights we wanted . She was very pleasant helpful and friendly.

31 janvier 2026
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Réponse de Hays Travel - Cleveleys

Hi Mr Bowker, Thankyou so much for leaving me such a lovely review! So happy we got all of your flights sorted for an amazing trip :) Tegan x

Noté 5 sur 5 étoiles

The staff found us a holiday in resort…

The staff found us a holiday in resort we were looking for .

1 février 2026
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Réponse de Hays Travel - Cleveleys

Hi Mrs Swarbrick, Thankyou so much for leaving us such a lovely review. So happy we could help you find something! :) x

Noté 5 sur 5 étoiles

Got my New York holiday sorted out

I was happy with the travel agent tried her hardest to get the hotel I wanted in New York but unfortunately it was fully booked but got another one.The travel also got me the flight I wanted which I was most grateful. The travel agent worked so hard.

31 janvier 2026
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Réponse de Hays Travel - Cleveleys

Thanks for the great feedback! Really appreciated and thanks again for booking with us. Louise xx

Noté 5 sur 5 étoiles

Katie is a credit to Hays Cleveleys

Katie was absolutely amazing during the process. She found exactly what we was looking for and made sure she did everything she could. She booked our family holiday last year and was outstanding then. Absolute credit to Hays Cleveleys.

1 février 2026
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Réponse de Hays Travel - Cleveleys

Hi Mrs Hall, Thank you so much for leaving our Katie such a lovely review and so happy she could get your holiday booked for you! I will make sure this is passed on to her :) xx

Noté 5 sur 5 étoiles

Louise was very friendly and helpful.

Louise was very friendly and helpful.

23 janvier 2026
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Réponse de Hays Travel - Cleveleys

Alison,

We appreciate your kind words! We are so happy to hear that you found Louise helpful and friendly during your visit.

- Katie x

Noté 5 sur 5 étoiles

Cleveleys

Tegan was very helpful,and sorted everything out.

23 janvier 2026
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Réponse de Hays Travel - Cleveleys

L.Tyrer,

We appreciate your kind words! We're happy Tegan was helpful and got you booked on your holiday; thank you for your review. Louise xx

Hays Travel

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