Susan at the Cockerton branch Darlington helped us with our holiday - made it easy to understand, nothing was to much bother - saved us money on the airport parking. Whats not to like. Thanks
L'entreprise a répondu
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Lisez les avis des autres
A warm welcome was followed by a really helpful conversation on our idea of a package holiday to Malta. Our holiday specialist took note of the kind of holiday we like and our budget. She presented us... Voir plus
L'entreprise a répondu
The travel agent (Sue) went above and beyond trying to find the closest package we found on line and explained why it was not available with Hays and an online quote may not be available or changes m... Voir plus
L'entreprise a répondu
Staff are very knowledgeable, listen to what we ask for and provide options for flights and accommodation. We book assisted support and car parking so can relax knowing these are done. We organise spe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
2 The Green, DL3 9EH, Cockerton, Royaume-Uni
- 01325 486131
4,9
Excellent
1 k avis
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Réponse de Hays Travel - Cockerton
Thank you for leaving such a lovely review, it was a pleasure to book your holiday. :)
Réponse de Hays Travel - Cockerton
Thank you for taking the time to leave such a kind review. We are pleased we were able to help.
Réponse de Hays Travel - Cockerton
Thank you for your lovely review and i hope you enjoy your cruise Thanks Vicki :)
The young ladie was very polite and…
The young ladie was very polite and helpful answering all my questions
10 juillet 2026
Réponse de Hays Travel - Cockerton
Thank you for reviewing the service you received from us while booking your holiday to Tenerife! I hope you both have a lovely holiday :)
Top notch!
Extremely friendly, patient, competent staff. Always get you the best possible deal. A fantastic experience- they never fail to deliver. Very knowledgeable and efficient.
16 juillet 2026
Réponse de Hays Travel - Cockerton
Thank you so much for your feedback I will make sure to pass this on to vicki :) Katie
Staff booking process service
14 juillet 2026
Réponse de Hays Travel - Cockerton
Thank you for leaving us a 5 star review. Have a great time in Malta!!
The staff are very good and go that bit…
The staff are very good and go that bit extra to get the deal you want
14 juillet 2026
Réponse de Hays Travel - Cockerton
Thank you for your wonderful feedback! We are so pleased to hear that our team goes above and beyond to secure the best deals for our customers. :)
Courteous helpful staff who searched…
Courteous helpful staff who searched and compared against my criteria, and upon booking fully explained
13 juillet 2026
Réponse de Hays Travel - Cockerton
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was courteous and helpful in finding and explaining your booking. :)
Very polite young lady who dealt with…
Very polite young lady who dealt with our holiday requirements in a very professional manner
13 juillet 2026
Réponse de Hays Travel - Cockerton
Thank you for your kind review - I hope you have the most fantastic holiday :) thanks jess
A Japan trip
A Japan trip was posted on the Hays travel Facebook page which myself and partner were really interested in. I called into the cockerton branch and Vicky was so helpful in answering all of our questions, it was so nice to actually sit in branch and book a holiday instead of booking online. Vicky was very knowledgeable and we will definitely be booking more holiday with the cockerton branch!! Thank you so much 😁
5 juillet 2026
Réponse de Hays Travel - Cockerton
Thank you so much for your lovely review! It was an absolute pleasure helping you both plan your Japan holiday. I'm so pleased you enjoyed booking in the branch and that I could answer all of your questions. Your kind words really do mean a lot, and I can't wait to help you plan your next holiday. Have the most amazing time in Japan, and we'll see you again soon! 😊
The representative Katherine at the…
The representative Katherine at the Cockerton branch was very helpful , because I had been in previously trying to find a place in Portugal , but she emailed me and found some places in Greece, Crete to be precise so I returned the compliment by revisiting the branch and booking one of the places that she had managed to find. Very good service , as ever from this branch.
10 juillet 2026
Réponse de Hays Travel - Cockerton
Thank you for your wonderful review! We are so pleased to hear that our team provided such excellent service and went above and beyond to ensure a great experience. We appreciate your kind words :)
Staff are very knowledgeable
Staff are very knowledgeable, listen to what we ask for and provide options for flights and accommodation. We book assisted support and car parking so can relax knowing these are done. We organise spending money - so it’s a one stop shop for us organising any trip . This was a city break to celebrate Heather's 70 th birthday.
1 juillet 2026
Réponse de Hays Travel - Cockerton
Thank you so much for your kind review, It was a pleasure helping you book your holiday and we look forward to helping you again in the future, Thank you
We booked a trip Stockholm through Hays…
We booked a trip Stockholm through Hays travel but Jen the rep had terrible trouble trying to arrange the flights and seat bookings but she behaved in a very professional manner and sorted it all out for us,it wasn’t anything to do with the holiday company, my wife and I are very pleased with Hays travel and wouldn’t hesitate to use them again
1 juillet 2026
Réponse de Hays Travel - Cockerton
Thank you for taking the time to leave such a kind review. We always get there in the end and I'm sure you will have an amazing trip!
Great friendly
Great friendly , helpful service .
Nothing was too much trouble at all.
Will definitely be back to book further holidays in future
28 juin 2026
Réponse de Hays Travel - Cockerton
Thank you for your lovely review :)
Réponse de Hays Travel - Cockerton
Thank you for your fantastic review
Réponse de Hays Travel - Cockerton
Thank you for your review, we hope you all have a great trip - enjoy!
Hays travel holiday booking
Staff were very friendly and welcoming.
Our enquiry was dealt with very efficiently. All information was explained clearly.
We felt that if we had an issues we could easily contact staff and they would sort it.
We left the shop happy with what we had booked
1 juillet 2026
Réponse de Hays Travel - Cockerton
Thank you for leaving a review of the service you received from Sue when booking with Hays Travel Cockerton. We are pleased that you are happy with your holiday to Jersey and hope you have a lovely time :)
Evie was absolutely brilliant
Evie was absolutely brilliant, so friendly and professional while booking our second cruise, nothing was too much bother she was able to find us exactly what we were looking for. We booked our first cruise with Evie and again she was fantastic we didn’t really know what we were looking for but she found us one in the Eastern Mediterranean which was amazing. Evie is an asset to your company the service she provided was excellent thank you Evie.
29 juin 2026
Réponse de Hays Travel - Cockerton
Thank you for leaving such a lovely review, it is always a pleasure to book you! I hope you have the best time ever :) Evie x
Great Customer Service
Sue was brilliant in helping me find the perfect package to take my family to Disneyland Paris in August. Would not hesitate to use Hays again
27 juin 2026
Réponse de Hays Travel - Cockerton
Thank you so much for taking the time to leave Sue such lovely feedback. We hope you all have the most special time at Disney Paris and look forward to booking your future holidays, Thanks Vicki :)
Another holiday booked through Hays
Another holiday booked through Hays. Susan was great as always, went through everything and makes the process of booking the holiday a pleasure. Nothing is ever to much hassle and I know if I need to add or change anything going forward I just have to pop into the branch and it will be sorted.
30 juin 2026
Réponse de Hays Travel - Cockerton
We are so pleased to hear that booking your holiday was a pleasure and that we could make the process easy for you. We look forward to assisting you with any future changes or additions.
Kind Regards
Hays Travel
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