Hays Travel - Cockerton Avis 

1 032
TrustScore 5 sur 5

4,9

2 The Green, DL3 9EH Cockerton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Susan at the Cockerton branch Darlington helped us with our holiday - made it easy to understand, nothing was to much bother - saved us money on the airport parking. Whats not to like. Thanks

L'entreprise a répondu

Noté 5 sur 5 étoiles

A warm welcome was followed by a really helpful conversation on our idea of a package holiday to Malta. Our holiday specialist took note of the kind of holiday we like and our budget. She presented us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The travel agent (Sue) went above and beyond trying to find the closest package we found on line and explained why it was not available with Hays and an online quote may not be available or changes m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff are very knowledgeable, listen to what we ask for and provide options for flights and accommodation. We book assisted support and car parking so can relax knowing these are done. We organise spe... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(1 032)

120 653 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Hay's Travel Darlington

We look forward to receiving a friendly, informative and efficient service whenever we visit. We have booked all our holidays through Hays Travel since they first opened and we will continue to do so.

14 mai 2026
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Réponse de Hays Travel - Cockerton

Thank you again for coming to us for all your holiday needs. It means a lot to hear such lovely words from you. Thanks Again, Sue :-)

Noté 5 sur 5 étoiles

Hays Cockerton Darlington

Hays Cockerton Darlington
Once again, Thank You so much for making booking our Cruise such a lovely experience
Sue, Katie & Jess
1st class service and knowledge
Thank You!!

17 mai 2026
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Réponse de Hays Travel - Cockerton

Thank you so much for your kind words and thank you for being so patient we appreciate your booking with us and hope you have a lovely time away! Katie

Noté 5 sur 5 étoiles

Great service as always I'd never go…

Great service as always I'd never go anywhere else, regards Mike.

13 mai 2026
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Réponse de Hays Travel - Cockerton

Michael,

We are so happy to hear you had a great experience. We appreciate your loyalty!

Kind Regards
Vicki

Noté 5 sur 5 étoiles

Excellent

Excellent, very helpful service

16 mai 2026
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Réponse de Hays Travel - Cockerton

Thank you for leaving us a lovely review, we hope you have the best time away :) Evie

Noté 5 sur 5 étoiles

Fyord's Cruise

Staff very accommodating and helpful, they found what we wanted and booked it. What more do you want. Would I recommend them, yes without a doubt. Only gripe, there's no coffee machine.

6 mai 2026
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Réponse de Hays Travel - Cockerton

We are so glad our staff could assist you! We appreciate your kind words and feedback regarding the coffee machine, we will see what we can do :).

Kind Regards
Vicki

Noté 5 sur 5 étoiles

Will definitely be back!

Jessica was so approachable and friendly. Really patient and determined to get us the holiday which we were looking for, she succeeded with top marks!

13 mai 2026
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Réponse de Hays Travel - Cockerton

Thank you for your lovely review, I am so please I was able to find you an amazing holiday, we hope you have the best time and thank you again for this amazing review :) - Jessica

Noté 5 sur 5 étoiles

Happy holidays.…

They’re all friendly and helpful Jessica was lovely couldn’t have been more helpful.i always use hays to book my holidays..great service nice staff…

7 mai 2026
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Réponse de Hays Travel - Cockerton

Thank you for your lovely review, I am so please I was able to find you an amazing holiday, we hope you have the best time and thank you again for this amazing review :) - Jessica

Noté 5 sur 5 étoiles

Two happy ladies

Vicky recognised us when we walked in the shop.We have dealt with Hays for many years and after a recent illness it was good to be back booking a holiday. Vicky understood our needs and took time and patience to help and satisfy our needs.Thank you so much.We really appreciate your help.

14 mai 2026
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Réponse de Hays Travel - Cockerton

We truly appreciate you sharing your wonderful feedback. We are so pleased we could assist you in booking your holiday and we wish you a fantastic trip!

Kind Regards
Vicki

Noté 5 sur 5 étoiles

Attentive ,knowledgeable staff member…

Attentive ,knowledgeable staff member who listened to my needs for a good holiday . The branch were open on a Sunday and though busy we had her undivided attention until we went home with our ideal choice

12 mai 2026
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Réponse de Hays Travel - Cockerton

Thank you for leaving such a lovely review, I am so happy we managed to find you the perfect holiday! We hope you have the best time :) Evie x

Noté 5 sur 5 étoiles

Very friendly staff…

The lady who booked my holiday was called Tara....she was very thorough and clearly had in depth knowledge of the resorts and hotels I was interested in...she had a very pleasant telephone manner...very friendly...and explained everything very clearly...I would have no hesitation in recommending Hays Travel to friends and family after the smooth transaction in booking my own holiday.

10 mai 2026
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Réponse de Hays Travel - Cockerton

Thank you for taking the time to leave Tara such lovely feedback. We hope you both have a great holiday Thanks Vicki :)

Noté 5 sur 5 étoiles

very helpful

very helpful. Did a good job.

9 mai 2026
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Réponse de Hays Travel - Cockerton

We appreciate your positive feedback and we are so glad that we could be of assistance to you.

Kind Regards
Katie

Noté 5 sur 5 étoiles

Great staff

Sue was lovely and really helpful when booking our holiday, she made sure we knew all about the hotel and area and answered all questions we had.

5 mai 2026
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Réponse de Hays Travel - Cockerton

Thank you so much for taking the time to leave me such a lovely review. It was a pleasure helping you book your holiday- The hotel looks lovely and you got an absolute bargain! I cant wait to hear all about it when you return. Thanks again for booking, Sue :-)

Noté 5 sur 5 étoiles

Evie was a dream to deal with

Evie was a dream to deal with. She listened to our requirements and suggested different locations and offered her own experience of previous destinations. This is our second holiday she has booked for us and is a real credit to the branch.

6 mai 2026
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Réponse de Hays Travel - Cockerton

Thank you for leaving such a lovely review, I really appreciate your kind words. Have the most amazing time away :) Evie

Noté 5 sur 5 étoiles

First class service from…

First class service from jessica.friendly very helpful nothing a problem for her.cant thankyou enough for booking our holiday to malta this coming october.really looking forward to going jessica helped with details about buses and ferries and places to visit and explore.a big thankyou.anne. and to ava at the durham branch who set the wheels in motion for us booking our holiday a lovely young lady.anne.

30 avril 2026
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Réponse de Hays Travel - Cockerton

Thank you so much for this amazing review Anne, I am so glad you are happy with our service, I will pass this message onto Ava at durham also :). I hope you have the most fantastic holiday - Many thanks - Jessica

Noté 5 sur 5 étoiles

Professional and Perfect

Vicky was very polite and professional, our booking was fast and we felt comfortable and at ease

2 mai 2026
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Réponse de Hays Travel - Cockerton

Thank you so much for taking the time to review my service and i appreciate you booking with me. I hope you both have a lovely holiday in Majorca, Thanks Vicki :)

Noté 5 sur 5 étoiles

Jennifer was really helpful

Jennifer was really helpful. She found me a few options within my needs and budget. Found great times for my flights and made sure I got the best price for everything.

3 mai 2026
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Réponse de Hays Travel - Cockerton

Thank you Alex for taking the time to leave such a kind review. I'm so pleased we got this booked for you and hope you have an amazing time :)

Noté 5 sur 5 étoiles

Always go to hays travel in cockerton

Always go to hays travel in cockerton , great staff, very friendly,always do the best for you.

2 mai 2026
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Réponse de Hays Travel - Cockerton

Thank you so much for your continued support and loyalty we appreciate your custom ad hope you have a fab time way!

Noté 5 sur 5 étoiles

Always good customer service book all…

Always good customer service book all holidays with you

28 avril 2026
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Réponse de Hays Travel - Cockerton

Thank you for taking the time to leave a review and we are so pleased you continue to book with us.

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