Staff at Hays Travel are very attentive and very generous with their time, no sense of rushing into a booking that you might later regret. Big thanks to Lewis who is new to Hays Coleraine- I look for... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Lewis helped us as we have never been on a cruise so we were very grateful for all the infoemari9n hw was able ro give us. The booking part was easy and straight forward.
L'entreprise a répondu
The staff in the Coleraine office were so helpful especially Kate. Kate helped with getting extra luggage booked on to a trip we are taking in a few weeks.To getting us a great price for a holiday n... Voir plus
L'entreprise a répondu
I couldn’t recommend Hays Travel in Coleraine enough The staff are all so friendly and welcoming and they are always very helpful in helping me out with my questions etc The lady who i saw was so... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
23 Kingsgate Street, BT52 1LB, Coleraine, Royaume-Uni
- 02870878548
4,9
Excellent
904 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service as always from Kate.
Very helpful, very informative and makes booking a holiday a pleasure.
14 août 2026
Réponse de Hays Travel - Coleraine
Thank you for always trusting me with your bookings. I really appreciate it and always nice to have you in store.
Thomas was very helpful and…
Thomas was very helpful and informative. I've had several experiences with Hays and have always found staff extremely helpful
19 août 2026
Réponse de Hays Travel - Coleraine
Thank you so much for trusting us once again with your travel arrangements and the lovely feedback.
The staff in the Coleraine office were…
The staff in the Coleraine office were so helpful especially Kate. Kate helped with getting extra luggage booked on to a trip we are taking in a few weeks.To getting us a great price for a holiday next year in Turkey.
Will definitely be back to use this office in future.
18 août 2026
Réponse de Hays Travel - Coleraine
Thank you for such a lovely review. I very much appreciate it. You know where to find us when we can assist you again.
The process was professional and…
The process was professional and tailored to our needs.
11 août 2026
Réponse de Hays Travel - Coleraine
That's exactly what we strive to achieve, so thank you very much for the review. It's very much appreciated.
Attended to promptly by Kate who talked…
Attended to promptly by Kate who talked through our options. Answered all queries clearly, gave advice and allowed us to make our own decisions.
18 août 2026
Réponse de Hays Travel - Coleraine
Thank you for such a lovely review. It was my pleasure and hope to see you again sometime.
Réponse de Hays Travel - Coleraine
Thank you for taking the time to review the service you received. It's very much appreciated.
Just such lovely staff who get u…
Just such lovely staff who get u exactly what ur looking for
16 août 2026
Réponse de Hays Travel - Coleraine
That's what we always aim to do. Thank you so much for the lovely review. Hopefully we'll see you again soon.
Very helpful and friendly staff.
8 août 2026
Réponse de Hays Travel - Coleraine
Thank you for taking the time to review the service you received. Any feedback is greatly appreciated and we're always happy to help
Helpful staff
Maia was helpful knowledgeable and polite. She was quick to recognise our needs and to provide us with possible holidays.
11 août 2026
Réponse de Hays Travel - Coleraine
Thank you so much for your kind words and hope you have a brilliant holiday
Very honestly lady named Andrea…
Very honestly lady named Andrea answered the phone of which I made !! From start to finish about times of flights etc !Very pleasant and thorough! First class experience!
9 août 2026
Réponse de Hays Travel - Coleraine
Thankyou for the positive feedback Samuel. Was a pleasure to help you get sorted for your trip. Hope you have a lovely time away.
Thomas who dealt with us went through…
Thomas who dealt with us went through the details of the holiday with us and nothing was a bother for him.
2 août 2026
Réponse de Hays Travel - Coleraine
It was my pleasure. Thank you for booking with me and I hope I can help you again in the future.
Lovely young man greeted us and dealt…
Lovely young man greeted us and dealt with our enquiry. Rang us back after sourcing our needs and we booked our holiday to Capetown.
All in all a great customer service.
30 juillet 2026
Réponse de Hays Travel - Coleraine
Thank you for taking time to review the service you received. I really appreciate it. Call me if you have any questions.
Thomas was very pleasant and helpful
Thomas was very pleasant and helpful. I've always had excellent service in Hays.
4 août 2026
Réponse de Hays Travel - Coleraine
Thank you for your continued custom over the years. We really appreciate it.
Totally satisfied.
We visited Hays Travel, Coleraine, yesterday and were warmly greeted by Lewis. He was extremely helpful, patient, thorough, and knowledgeable, and he made choosing a suitable 2027 holiday destination to match our budget an absolute pleasure. We could not speak highly enough of Lewis or of his colleague Michael. Thanks to them our experience in store was great and we look forward to our holiday in the Algarve next Summer.
2 août 2026
Réponse de Hays Travel - Coleraine
Thank you for the lovely review, it means a great deal to me. So pleased I was able to find you a suitable holiday and hope I can help you again in the future.
Réponse de Hays Travel - Coleraine
Thank you for trusting us and the great 5* review. We really hope you to see you again in Coleraine.
Réponse de Hays Travel - Coleraine
Thank you for taking the time to complete the review. I really appreciate the feedback and you booking with me.
Our cruise booking was done quickly and…
Our cruise booking was done quickly and efficiently
30 juillet 2026
Réponse de Hays Travel - Coleraine
Thank you for the lovely review. I;m pleased we were able to get you booked. Do let me know if I can help with anything else or you have any questions.
Andrea was exceptional,made everything…
Andrea was exceptional,made everything so easy,wouldn’t hesitate to recommend Hayes Travel.
31 juillet 2026
Réponse de Hays Travel - Coleraine
Thankyou so much for the positive feedback. It was my pleasure helping you choose your cruise.
The best place in coleraine to book a holiday -
Andrea very helpful -- she always goes above and beyond with her customer service - the atmosphere in the shop is so welcoming - i recommend this shop to everyone as you will not be disappointed with your holiday --
19 juillet 2026
Réponse de Hays Travel - Coleraine
Thankyou Sheree for your lovely feedback. It's always a pleasure to get you booked on your dream trips! Look forward to seeing you again in branch.
Quick response from everyone
Quick response from everyone, got exactly what I wanted for the price I was happy with. Second year booking with the Coleraine shop and no complaints. When I was in-store the staff interact with the son which is a massive thing I like him to get involved with everything.
19 juillet 2026
Réponse de Hays Travel - Coleraine
Thankyou for your positive feedback. It was a pleasure, as always, to get your holiday booked for you and to meet your lovely little boy.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.