Hays Travel - Coventry Avis 

587
TrustScore 5 sur 5

4,9

4 Smithford Way, CV1 1FX Coventry, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hays staff in the Coventry branch are always welcoming and friendly. I always book my package holidays and flights with Hays. They know me and I know them, which makes it an enjoyable way to book what... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

There are two lovely ladies Coventry branch Chloe and Rachel. Their knowledge was amazing. Made us feel comfortable booking our Australia trip. Gave us lots of tips on where to visit when get there f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Katie was brilliant. As it was a winter break we preferred some heat but thought we couldn’t afford it but she kept going until she found the right place as we needed to be near the beach and fairly f... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 4 Smithford Way, CV1 1FX, Coventry, Royaume-Uni

  • 02476993855

4,9

Excellent

TrustScore 5 sur 5

587 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(587)

126 693 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I always get amazing service at your…

I always get amazing service at your Coventry branch….the staff are so friendly-they know be by name now,they always find me the best deals.

26 avril 2026
Logo de Hays Travel - Coventry

Réponse de Hays Travel - Coventry

Thank you for your lovely feedback :)

Noté 5 sur 5 étoiles

Bought travel insurance

Bought travel insurance. Excellent service, competitive pricing

21 avril 2026
Logo de Hays Travel - Coventry

Réponse de Hays Travel - Coventry

Thank you for your lovely feedback :)

Noté 5 sur 5 étoiles

Sonia

Sonia, was quick, polite and extremely helpful. Made the process of booking a cruise simple.

12 avril 2026
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Réponse de Hays Travel - Coventry

Thank you Michelle for your lovely feedback :)

Noté 5 sur 5 étoiles

Sonia is absolutely fantastic

Sonia is absolutely fantastic, so much knowledge, knows exactly what's she's doing always sends us amazing places
Could not recommend enough,x

19 avril 2026
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Réponse de Hays Travel - Coventry

Thank you Laura for your lovely feedback :)

Noté 5 sur 5 étoiles

With thanks Katie,

Yes we was very happy with Katie, she looked at a lot of hotel's for us.
We are going to Montenegro,
We are looking forward to it.
I would recommend Hays Travel in Coventry the staff are very helpful and friendly
Thank you Katie 5*

14 avril 2026
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Réponse de Hays Travel - Coventry

Thank you for your lovely feedback :)

Noté 5 sur 5 étoiles

Superb

Superb and helpful service as usual

5 avril 2026
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Réponse de Hays Travel - Coventry

Thank you for the kind words :)

Noté 2 sur 5 étoiles

Disappointing

Have always previously been happy to give a honest good review but unfortunately not for our recent holiday. Good on selling but not after sales service. We felt left to our own devices with paperwork errors and mobility issues. The ‘buy back’ currency deal was misunderstood and anything over the £300 we now have to sell back elsewhere although purchased from Hays and within the 6 weeks

20 mars 2026
Avis spontané
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Réponse de Hays Travel - Coventry

Hi Colin, We are sorry you feel this way and we have tried to contact you with regards to the currency return

Noté 5 sur 5 étoiles

Excellent service throughout the…

Excellent service throughout the holiday booking. Sonia really looked after our interests with thoughtful information and expertise.

31 mars 2026
Logo de Hays Travel - Coventry

Réponse de Hays Travel - Coventry

Thank you so much Joan for your lovely feedback :)

Noté 4 sur 5 étoiles

Knowledgeable team

Knowledgeable team. We didn't feel as we were being rushed .

25 mars 2026
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Réponse de Hays Travel - Coventry

Thank you Susan for your lovely feedback :)

Noté 5 sur 5 étoiles

The staff are very knowledgeable and…

The staff are very knowledgeable and informative. I asked about some different destinations and offered their opinions, after a small discussion we came up a plan. Very helpful

27 mars 2026
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Réponse de Hays Travel - Coventry

Thank you Carl for your lovely feedback :)

Noté 5 sur 5 étoiles

Katie was very helpful and smiley

Katie was very helpful and smiley. It was a nice and easy experience booking our holiday.

28 mars 2026
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Réponse de Hays Travel - Coventry

Thank you so much for your lovely feedback!

Noté 5 sur 5 étoiles

Fabulous loved it

Fabulous loved it
But people with mobility problems
It’s no good for and should be explained loads of steps And walking even up to the restaurant
In winter bar shuts 10.30
Night club only open hour from 10 to 11
No good if you want more
Room got everything ypu need even cookers and microwave
Showers great
Cooking stuff
Taxi cheap to get around
Plenty choices on food and was good
Wine beer with meals
We definitely be going again
No much for children though if you have any

18 mars 2026
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Réponse de Hays Travel - Coventry

Thank you for your feedback :)

Noté 5 sur 5 étoiles

Very professional service agents in…

Very professional service agents in store, even conversing between agents to ensure the best advice, and best deal
Very polite, courteous and friendly, v
Helpful above and beyond with advice for after booking advice, and for any future trip potentially pending
Very helpful all round service including helpful advice concerning travel pre payment card usage and renewal
Special thanks to Rachael

20 mars 2026
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Réponse de Hays Travel - Coventry

Thank you for the kind words Kevin as always we are always here to help, Rachael :)

Noté 5 sur 5 étoiles

We were made welcome as soon as we…

We were made welcome as soon as we entered the store . Chloe was very efficient and made the purchase of our holiday very easy . Thank you Chloe.

15 mars 2026
Logo de Hays Travel - Coventry

Réponse de Hays Travel - Coventry

Thank you so much for your lovely feedback :)

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