What a great store this is (Coventry city centre) we was welcomed as we walked in and Sonia was our consultant asked a few questions as in what we were looking for and when we would like to go she... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Hays staff in the Coventry branch are always welcoming and friendly. I always book my package holidays and flights with Hays. They know me and I know them, which makes it an enjoyable way to book what... Voir plus
L'entreprise a répondu
Great service from Katie. Booking was easy and thorough. Have booked with Hays several times, always friendly, knowledgeable staff.
Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
4 Smithford Way, CV1 1FX, Coventry, Royaume-Uni
- 02476993855
4,9
Excellent
589 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lots of questions and combinations were…
Lots of questions and combinations were asked. All details were fully explored and a positive result came from it. Helpful
14 novembre 2025
Réponse de Hays Travel - Coventry
Thank you for your feedback :)
Sonia that helped me with the booking…
Sonia that helped me with the booking was superb highly recommend her , only issue is my name is Kathleen and you keep calling me Laura
2 novembre 2025
Réponse de Hays Travel - Coventry
Thank you for your lovely feedback Kathleen :)
Réponse de Hays Travel - Coventry
Thank you for your lovely feedback Susan :)
Our overall experience in sourcing our Thailand vacation. our…
Our overall experience in sourcing our holiday was excellent.
Sonia one of the staff couldn’t have been more helpful and friendly.
She helped us sort out every aspect of the hotel and location. As we were previously very undecided as to what we really wanted.
Many thanks.
5 novembre 2025
Réponse de Hays Travel - Coventry
Thank you for your lovely feedback, it is really appreciated and will be passed onto Sonia :)
Find the staff very helpful and…
Find the staff very helpful and friendly , never feel rushed , will always take the time to answer questions you may have ! Have booked with them a few times and would always go back to them .
28 octobre 2025
Réponse de Hays Travel - Coventry
Thank you for your lovely feedback :)
I knew Rachel from past bookings
I knew Rachel from past bookings, very professional at her job
30 octobre 2025
Réponse de Hays Travel - Coventry
Thank you for your lovely feedback :)
Great travel booking company
Hays Coventry have been great with holiday booking. They recommended a great place taking our needs into consideration, they dealt with all of our concerns and eased our anxiety. I would recommend them for ease of holiday booking.
5 septembre 2025
Réponse de Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Very helpful nothing is to much trouble
20 octobre 2025
Réponse de Hays Travel - Coventry
Thank you for your kind words, we will pass this on to Sonia!
I went into Hays in Coventry.
I went into Hays in Coventry to enquire about a holiday. After talking to one of your agents I booked my holiday. I found her very helpful, nothing was to much trouble and she took the time to listen to what I wanted. Thankyou Katie for all you help. Maureen.
22 octobre 2025
Réponse de Hays Travel - Coventry
Thank you for your kind words Maureen, we will pass this on to Katie!
Mini break to Rome.
Katie helped us find a mini break to Rome.
She was enthusiastic, engaging and funny. She managed to find a package that suited our needs.
24 octobre 2025
Réponse de Hays Travel - Coventry
Thank you for your great feedback! We will pass this on to Katie!
The adviser went over & above to sort my break
The adviser Listened to my requests & went over & above to arrange my city break.
Very impressed with the service & would definitely use again
19 octobre 2025
Réponse de Hays Travel - Coventry
Thank you so much for your lovely feedback Ann :)
Trainee
I understand that Hayes Representative was a Trainee and she performed very confidently asking pertinent questions. Although one of her colleagues sat in on the purchase she had to ask very few questions of her other than to confirm her thoughts. At all times she was polite.
16 octobre 2025
Réponse de Hays Travel - Coventry
Thank you so much for your lovely words, these will be passed onto Lily :)
Holiday booking
Katie has booked a number of holidays for us and as usual could not have been more helpful
14 octobre 2025
Réponse de Hays Travel - Coventry
Thank you for your feedback, we will pass this on to Katie!
Very helpful and insightful staff.
6 octobre 2025
Réponse de Hays Travel - Coventry
Thank you Ian, we really appreciate your feedback!
Réponse de Hays Travel - Coventry
Thank you so much for your kind words, we will pass this on to Chloe!
The agent and manager in the shop were…
The agent and manager in the shop were very helpful and we talked about holidays and concerts so a lovely experiance 😊😊
6 octobre 2025
Réponse de Hays Travel - Coventry
Thank you so much Gary, it was lovely to meet you! Katie :)
Wonderful service
Wonderful service, looked for the very best prices and the best detail for the holiday. Will definitely be using Hays Coventry again. Thank you Sonia and the team
5 octobre 2025
Réponse de Hays Travel - Coventry
Thank you so much Susie for your lovely feedback :)
The staff were very friendly & aim to…
The staff were very friendly & aim to please...were very helpful,especially the lady that served us her name was Sonia
28 septembre 2025
Réponse de Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Very helpful and went through…
Very helpful and went through everything with us Sofia was great…👌
2 octobre 2025
Réponse de Hays Travel - Coventry
Thank you Lynn, it was such a pleasure to meet to you both! - Sofia
The staff were very helpful and soon…
The staff were very helpful and soon sorted out our next year holiday. We were very appreciated of all their help.þ
20 septembre 2025
Réponse de Hays Travel - Coventry
Thank you for your feedback Dianne :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.