Naomi was so friendly and helpful - not pushy at all. Such a lovely experience - made us feel confident going on another cruise with no worries at all. We are in our 70’s and not confident with tec... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
It's always a pleasure to go to Hays in Crewe. I love the window holidays. The staff are always very helpful and accommodating and, they always try and find exactly what I want by price and dest... Voir plus
L'entreprise a répondu
My experience is that all the staff at the crewe branch are always trying to get the best price they can, They never pressure you in to booking when you ask for details on a holiday . Thanks to all th... Voir plus
L'entreprise a répondu
The staff were all very friendly & welcoming. They all interacted with ourselves and our children which stopped them from getting bored. They were honest with reviews and booked us a fantastic holiday... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
60A Market Street, CW1 2HD, Crewe, Royaume-Uni
- 01270 500773
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Naomi was a pleasure covered…
Naomi was a pleasure covered everything that we asked about and more ,always made to feel welcome and never rushed at all
14 février 2026
Réponse de Hays Travel - Crewe
Always a pleasure :) Thank you for booking with me again :)
Amazing as always wouldn’t book with…
Amazing as always wouldn’t book with anyone else thanks so much
12 février 2026
Réponse de Hays Travel - Crewe
Thank you so much for booking with us again :)
Réponse de Hays Travel - Crewe
Thank you for booking another holiday with us and for leaving another lovely review. see you again soon
:)
Helpful staff
Alex was very helpful as we had a booking charge query. We always use Crewe Hays Travel. All the staff are extremely knowledgeable and helpful.
6 février 2026
Réponse de Hays Travel - Crewe
Thank you for your lovely review :) x
Made a last minute decision to call at…
Made a last minute decision to call at the store and Ali was brilliant! Very helpful,knowledgeable and nothing was to much trouble. A great experience and will definitely go there again,thankyou.
6 février 2026
Réponse de Hays Travel - Crewe
Than you for your lovely review and for booking your holiday with me :) It will soon come round I bet you both are really excited. See you again soon, Ali
Once again we had a great experience…
Once again we had a great experience booking with Ali at Hays Travel in Crewe. We advised her what we would like dates, airport hotels and she came up trumps for us thank you Ali
2 février 2026
Réponse de Hays Travel - Crewe
Thank you again for another lovely review and for booking another holiday with me :) Its always a pleasure booking your holidays. see you again soon, Ali x
Very Friendly and helpful member of…
Very Friendly and helpful member of staff. Thank you Lauren Ward for helping us book our holiday to celebrate my husband’s retirement
2 février 2026
Réponse de Hays Travel - Crewe
We appreciate your kind words and are so happy we could help in booking your holiday to celebrate your husband's retirement :D
As always the staff are extremely…
As always the staff are extremely helpful in finding a holiday that suits our requirements. Alex is quick on the computer and found a cabin on Queen Anne that was suitable.
1 février 2026
Réponse de Hays Travel - Crewe
Thank you for leaving me a lovely review :) Thank you again for booking with us x
Price matched holiday.
We called in to book a holiday we'd seen on the Internet,(not on the Hays website) so we knew exactly what we wanted.
Anna dealt with us in a friendly and professional manner and not only was the exact holiday found but also matched in price.
We prefer to book face to face rather than Internet booking as it makes the whole experience more attractive.
We were dealt with extremely efficiently, courteously and politely.
No pressure sales for additional extras which was refreshing and we left our local branch of Hays extremely happy, with the holiday we wanted.
31 janvier 2026
Lovely booking with hays travel staff…
Lovely booking with hays travel staff are so friendly and helpful we had Alex to help us yesterday she is lovely gives us advice when we need it and sort it all out keep up the good work hays travel
30 janvier 2026
Réponse de Hays Travel - Crewe
Thank you so much for the lovely review! :D I hope you both have a great holiday xx
Staff have great knowledge and advice…
Staff have great knowledge and advice about destinations.
Nothing is too much trouble or time.
Excellent customer service
27 janvier 2026
Réponse de Hays Travel - Crewe
Thank you for your lovely review and for booking another holiday with me. I will see you again soon, Ali x
They go the extra mile to ensure u are…
They go the extra mile to ensure u are happy with what the holiday u are being is what u want
21 janvier 2026
Réponse de Hays Travel - Crewe
Thank you so much for the lovely review! :D We are happy to hear that you are pleased with our service :) x
Phone call to Lauren
Phone call to Lauren , very helpful . Gave me options if holidays . Decided where to go and booked within hours
28 janvier 2026
Réponse de Hays Travel - Crewe
Thank you so much for taking the time to write a review :D we are happy to hear that you are pleased with our service x
Knowledge, experience,
For the last 14 years always booked with Hayes travel CREWE branch, won't go anywhere else. Fabulous girls extremely helpful nothing too much trouble, expert knowledge. 10/10
27 janvier 2026
Réponse de Hays Travel - Crewe
Thank you so much for writing the review and for always booking with us :D we appreciate your loyalty! xx
As always wasn’t disappointed always…
As always wasn’t disappointed always helpful and professional
27 janvier 2026
Réponse de Hays Travel - Crewe
Thank you so much for leaving a review :D we are happy to hear that you was not disappointed :D xx
Réponse de Hays Travel - Crewe
Thank you so much for taking the time to write a review we are happy to hear that you thought we were helpful :D
Réponse de Hays Travel - Crewe
Thank you so much for taking the time to write a review! We hope you have a great holiday xx
Réponse de Hays Travel - Crewe
Thank you so much for the lovely review!! :D xx
We asked, they provided options
Ali has worked relentlessly, over several weeks, trying to find us a cruise that suited many specifics. Even when we gave her different requests, she never waivered and matched us up with what will hopefully be a perfect first cruise experience.
22 janvier 2026
Réponse de Hays Travel - Crewe
Thank you for such a lovely review. Im sure you will both enjoy your first cruise. I am so excited for you both. I will see you again soon, Kindest Regards Ali x
Very welcoming smile and made you feel…
Very welcoming smile and made you feel at ease good service
21 janvier 2026
Réponse de Hays Travel - Crewe
Thank you so much for taking the time to leave such a lovely review. We really appreciate you booking with us :D
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