Met with Jacob in the Cupar office who was really helpful. Our first choice of a cruise was not available but he very quickly assisted with our second option. Booking made efficiently and with no pr... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Booked a last minute 5 day break to Budapest with the Cupar office. Phoned them on the Friday and we flew on the Saturday. They found us direct flights and fab accommodation. They also gave us some in... Voir plus
L'entreprise a répondu
Jacob at Hayes travel Cupar is a superstar , great knowledge and listened to what we requested, came up trumphs both times , great prices and a 5 star service.. well done
L'entreprise a répondu
Jacob was very helpful and polite when we came into book a holiday. It’s the second time we have had Jacob book a cruise for us.He managed to get the cruise and recommended a lovely hotel for our sta... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
28A Crossgate, KY15 5HH, Cupar, Fife, Royaume-Uni
- 01334756112
4,9
Excellent
399 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
An easy experience.
A very friendly, warm welcome on a miserable day.
My partner and I were taken through all the steps of booking our flights in a calm, unhurried way and left , having booked our fights, relaxed and happy.
11 février 2026
Réponse de Hays Travel - Cupar
Hello Nik,
Thank you so much for your lovely review. It was a pleasure serving you both and I'm delighted we got your flights all booked up. I hope you both have a lovely time and if you need anything at all before you go you know where I am.
Ellena & Team Hays Travel Cupar.
Réponse de Hays Travel - Cupar
Hello Brian,
Thank you so much for your lovely review. It was a pleasure serving you both. Have an amazing time on your cruise when it comes and if you need anything at all in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Travel Cupar.
First Class Service
Susan is so approachable, always ready to help with a smile on her face. She is so helpful and patient. I highly recommend Hays Travel Cupar.
13 février 2026
Réponse de Hays Travel - Cupar
Hello Margaret,
Thank you so much for your amazing review. We will pass your lovely comments on to Susan. I'm delighted she was able to get something sorted for you. Have an amazing time when it comes and if you need anything in the meantime you know where we are.
Ellena & Team Hays Travel Cupar.
70th Birthday Celebration
Susan had helped us book a holiday to Greece before so we wanted to book something special for a 70th birthday. We started looking at Caribbean Cruises but ended up booking two weeks in Thailand due to her knowledge and patience !
Great friendly staff in the Cupar branch and a pleasure to do business with 👍
7 février 2026
Réponse de Hays Travel - Cupar
Hello to you both, thank you for the lovely review and I am so glad you have the most stunning hotels to stay in in Thailand. I must say I may have to hide in your suitcase and come with you both haha.
Have the most amazing time when it arrives and let me know if you need anything at all.
Susan & Team Hays Travel Cupar
Great service from Susan
Great service from Susan, everything done quickly and smoothly
7 février 2026
Réponse de Hays Travel - Cupar
Hello to you both,
Thanks so much for the great review and so glad we managed to get you all sorted for your trip to Malta, if you need anything at all please let me know.
Have an amazing time.
Susan & Team Hays Travel Cupar
All staff have been super friendly and…
All staff have been super friendly and helpful. We have been back and forward numerous times adding people on to our booking and it’s not ever felt like a problem for them. Great communication also. Thanks 🤩
3 février 2026
Réponse de Hays Travel - Cupar
Hi Jodie,
Thank you for your lovely review and thank you again for booking with us, we hope you have an amazing holiday when it comes. If you need anything in the meantime you know where we are please don't hesitate to get in touch.
Louisa & Team Hays Travel Cupar.
Friendly staff who listened yto what we…
Friendly staff who listened to what we wanted
30 janvier 2026
Réponse de Hays Travel - Cupar
Hi Joyce,
Thank you for your review, thank you again for booking with us, we hope you have an amazing holiday when it comes. If you need anything in the meantime you know where we are please don't hesitate to get in touch.
Louisa & Team Hays Travel Cupar.
You were made welcome from the 1st…
You were made welcome from the 1st visit to the last
Nothing was too much bother
30 janvier 2026
Réponse de Hays Travel - Cupar
Hi Gina,
Thank you for your review, thank you again for booking with us, we hope you have an amazing holiday when it comes. If you need anything in the meantime you know where we are please don't hesitate to get in touch.
Maisie & Team Hays Travel Cupar.
The representative I dealt with was…
The representative I dealt with was perfect. One of my best booking experiences yet.
30 janvier 2026
Réponse de Hays Travel - Cupar
Thank you for your review, thank you again for booking with us, we hope you have an amazing holiday when it comes. If you need anything in the meantime you know where we are please don't hesitate to get in touch.
Louisa & Team Hays Travel Cupar.
Very helpful, knowledgeable and friendly
I had seen a FB advert about sailing to Norway from Rosyth. As I live in Fife I found this very interesting. I visited Hays Travel in Cupar where I explained all to Susan. She listened to what I had to say especially being a solo traveller. Susan asked lots of questions and then came up with a 10 night cruise on the Balmoral sailing in May 2027. She spent time explaining lots to me about the cruise, the itinerary, types of cabin etc. This was just perfect so I booked the cruise.
27 janvier 2026
Réponse de Hays Travel - Cupar
Thank you so much for the great review. I hope you have the most amazing time and I can't wait to see all the photos and hear all about it. Let me know if you need anything at all :)
Susan & Team Hays Travel Cupar
Great staff great deals
Great staff great deals
Will use them 100% great saving on great holidays .
26 janvier 2026
Réponse de Hays Travel - Cupar
Hello David,
Thank you for your review, thank you again for booking with us, we hope you have an amazing holiday when it comes. If you need anything in the meantime you know where we are please don't hesitate to get in touch.
Maisie & Team Hays Travel Cupar.
Réponse de Hays Travel - Cupar
Hello Angela,
Thank you so much for your review. We will pass your lovely comments on to Niamh. Have an amazing holiday when it comes and if you need anything in the meantime you know where we are.
Ellena & Team Hays Travel Cupar.
Réponse de Hays Travel - Cupar
Hello Craig,
Thank you for your review, thank you again for booking with us, we hope you have an amazing holiday when it comes. If you need anything in the meantime you know where we are please don't hesitate to get in touch.
Louisa & Team Hays Travel Cupar.
Ellena is brilliant!
Ellena is brilliant! This is the second holiday I have booked through Hays and both times Ellena has been great. Gives the best advice but you don’t feel pushed into booking something. She’s fab!
20 janvier 2026
Réponse de Hays Travel - Cupar
Hello Kerry,
Thanks so much for the great review, I will pass it on to Ellena. Always lovely to see you in store if you need anything please let any of the team know. Have the best time in Portugal.
Susan & Team Hays Travel Cupar
Réponse de Hays Travel - Cupar
Hello Gordon,
Thank you for your review, thank you again for booking with us, we hope you have an amazing holiday when it comes. If you need anything in the meantime you know where we are please don't hesitate to get in touch.
Ellena & Team Hays Travel Cupar.
Absolutely fantastic service
Absolutely fantastic service. Went over and above to match a price I had received from another travel agent
15 janvier 2026
Réponse de Hays Travel - Cupar
Hi Stuart
Thank you so much for your lovely review. We appreciate your wonderful feedback!. If you need anything in the meantime please do not hesitate to get in touch.
Louisa & Team Hays Travel Cupar
first time using very friendly and…
first time using very friendly and heipful susan was great
14 janvier 2026
Réponse de Hays Travel - Cupar
Thanks so much Eck, was so nice catching up with you. Will see you at the end of the month and for check in :) You will have a great time at that hotel :)
Susan & Team Hays Travel Cupar
Ellena
Ellena, was brilliant.
She answered all my questions quickly and made booking my holiday so easy
14 janvier 2026
Réponse de Hays Travel - Cupar
Hi Jill,
Thank you so much for your lovely review. We appreciate your wonderful feedback! We are so pleased we could provide you with a seamless booking experience and answer all your questions. If you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Travel Cupar
Ellena was very helpful and efficient…
Ellena was very helpful and efficient and got us a really good deal. 😊😎
14 janvier 2026
Réponse de Hays Travel - Cupar
Hello Bryan,
Thank you so much for your lovely review. We are so happy to hear that you received a really good deal and found our service helpful and efficient. Thank you! Have an amazing time when it comes.
Ellena & Team Hays Travel Cupar
amzing travel agent ❤️
from the minute we walked into the shop the staff were so friendly especially
Ellana she helped us find our first family holiday with our 2 young kids she was amazing , i would recommend this travel agent to anybody
12 janvier 2026
Réponse de Hays Travel - Cupar
Hello Ellie,
Thank you so much for your lovely review. It was a pleasure serving you both and getting your first family holiday all booked up. I hope you all have the best time and if you need anything at all in the meantime you know where I am. Please don't hesitate to get in touch.
Ellena & Team Hays Travel Cupar.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.