Hays Travel - Darlington Avis 

1 630
TrustScore 5 sur 5

4,9

40 High Row, DL3 7QW Darlington, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our recent experience was very good. We have used your company on several occasions and always found the staff to be very helpful and knowledgeable. We would definitely be back again and would recomme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Owen was efficient and extremly helpful. He found exactly what we wanted for our break in Malta and offered useful and relevant advice.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had an apprentice, who sorted our holiday for us. we felt listened too and he sorted a nice hotel and in a nice resort , also sorted the best flight times for us and parking . it is the first ti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I think this must be our 9th holiday we have booked through Hays Travel Darlington. Would never book with anyone else. Very knowledgeable, friendly and polite. They make the process very easy, and I k... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(1 630)

120 299 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very friendly and helpful staff

Very friendly and helpful staff

1 juillet 2026
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Réponse de Hays Travel - Darlington

Thankyou for taking the time to leave a review - we are so glad we managed to get you sorted :) thanks, Team Darlington Centre

Noté 5 sur 5 étoiles

Cameron

Cameron. He was so helpful

1 juillet 2026
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Réponse de Hays Travel - Darlington

Thank you for the lovely feedback!

Noté 5 sur 5 étoiles

Efficient booking by Sam

Efficient booking by Sam, helpful and friendly as always!

29 juin 2026
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Réponse de Hays Travel - Darlington

Thank you so much for the kind words and lovely review, it will be passed on :)

Thanks, Katie

Noté 5 sur 5 étoiles

Wonderful Experience kirsten couldn't…

Wonderful Experience kirsten couldn't do enough to help & explain everything , thank you 😊 Darlington branch

28 juin 2026
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Réponse de Hays Travel - Darlington

Thank you for your lovely comments i will make sure these are passed on to Kirsten

Noté 5 sur 5 étoiles

The lady helped us quickly she was a…

The lady helped us quickly she was a friendly polite person.

20 juin 2026
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Réponse de Hays Travel - Darlington

Thank you for your lovely comments and taking the time to leave us feedback we really do appreciate it.

Noté 5 sur 5 étoiles

Lovely

Lovely, friendly staff, who were very helpful.

20 juin 2026
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Réponse de Hays Travel - Darlington

Thank you so much for your lovely comments, we look forward to helping you in the future :)

Noté 5 sur 5 étoiles

Polite and Helpful.

Polite and Helpful.
Sophie smiled and made me feel right at home as I was hesitant to go inon my own as I hadn't been in a travel agent for awhile but wanted to inquire about a holiday we had seen online.

22 juin 2026
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Réponse de Hays Travel - Darlington

Thankyou for leaving Sophie this great review! We will make sure this gets passed along to her :)

Noté 5 sur 5 étoiles

Excellent service from Sophie in…

Excellent service from Sophie in Darlington on Sunday. We'd explained the problems we were having booking direct with Jet2 which she sorted for us with no hassle.

22 juin 2026
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Réponse de Hays Travel - Darlington

Thank you so much for your lovely review we look forward to seeing you again. Thanks, Sophie

Noté 5 sur 5 étoiles

Great service as usual

Great service as usual
Chloe was great
Thank you

21 juin 2026
Logo de Hays Travel - Darlington

Réponse de Hays Travel - Darlington

Thankyou for leaving Chloe this great review! We will make sure this gets passed along to her :)

Noté 5 sur 5 étoiles

We have been in the Darlington High Row…

We have been in the Darlington High Row branch a few times to book a holiday or just to get a quote and always felt with the manager as we knew we could book with confidence, however this time the manager was day off and the only person free was the apprentice named Cameron so we politely down gave our complex details about what we wanted and he tried to book our holiday but kept coming up with different prices than we had by quite a large amount, he was extremely positive, positive and asked his colleagues for advice when needed, didn’t get flustered and eventually got us our fantastic holiday for an incredible price. A couple of days later we booked another holiday but instead of going to the manager instantly asked for Cameron our now go to member of the Hays team as we know we can book with confidence through him. Well done future manager in the making of that I’m sure.

12 juin 2026
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Réponse de Hays Travel - Darlington

Thank you so much for your incredibly kind words! It was a pleasure helping you find the right holidays, and I'm really grateful that you trusted me with your travel plans.

Thank you again for taking the time to leave such a lovely review. I hope you have an amazing time on both holidays, and I look forward to helping you with your future travel plans.

Noté 5 sur 5 étoiles

Found exactly what we had in mind got…

Found exactly what we had in mind got us best price possible and even zero deposit

19 juin 2026
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Réponse de Hays Travel - Darlington

Thank you so much for your feed back :) Glad we got you sorted with a holiday! Look forward to seeing you in the future. Thanks! :)

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Nothing was too much trouble for Danielle, she helped me tremendously. She made the process of organising a surprise Birthday /Christmas gift for my granddaughter so easy. Danielle totally went the extra mile for me.

18 juin 2026
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Réponse de Hays Travel - Darlington

Hi Eveline,
Thank you so much for your review :) I really enjoyed helping you book this surprise and im sure your granddaughter will love it! Look forward to seeing you in the future and i hope you both have a fab time! Thanks Dannielle

Noté 5 sur 5 étoiles

Katie was very helpful and patient

Katie was very helpful and patient

17 juin 2026
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Réponse de Hays Travel - Darlington

Hi Lynn, Thank you so much for booking with me! It was a pleasure to help you get sorted and i look forward to seeing you again in the future!

Thanks Katie :)

Noté 5 sur 5 étoiles

young chap i sat with who was an…

young chap i sat with who was an apprentice very knowlegible gove al i needed to know booked the holiday with no worries

13 juin 2026
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Réponse de Hays Travel - Darlington

Hi Stuart,

Thank you for the lovely review and kind words, I will make sure this is passed on :)

Thanks, Katie

Noté 5 sur 5 étoiles

Kirsten

Kirsten was fantastic from start to finish. Patient and professional and answered our many questions along with good advice.
It was a pleasure to deal with her and would highly recommend her!!!

16 juin 2026
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Réponse de Hays Travel - Darlington

Thank you for the lovely feedback! I will be sure to let her know!

Noté 5 sur 5 étoiles

Very helpful staff member Chloe (from…

Very helpful staff member Chloe (from Darlington High row branch) didt wait about straight in booked and out

14 juin 2026
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Réponse de Hays Travel - Darlington

Thank you for leaving us a 5* review, really apperciate it :) Look forward to seeing you in the future!

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