Hays Travel - Don Bircham Travel Avis 

631
TrustScore 5 sur 5

4,9

The Cross 4-5, CH7 1ER Mold, Wales, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Friendly staff, understood what we were looking for. Made sure we understood everything. Made helpful suggestions when we were unsure of things. Nothing seemed too much trouble. Excellent customer ser... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my first experience of booking a holiday with Hays travel but certainly won’t be my last. Excellent service and staff went above and beyond to find a holiday that suited us. Thank you!!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lydia at mold office was most helpful and aware of our requirements.we managed to get exactly what we were looking for.All the staff were friendly and positive in their approach.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Laura M helped get a great holiday and booking completed by Katie. Always helpful and informative here and the reason we’ve used them for all of our holidays for the last decade.

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • The Cross 4-5, CH7 1ER, Mold, Wales, Royaume-Uni

  • 01352 757000

4,9

Excellent

TrustScore 5 sur 5

631 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(631)

121 628 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love the fact time and care is taken…

I love the fact time and care is taken to find the holiday you are looking for. Staff are friendly, helpul and experienced.
Even when it takes time they are so helpful not to mention efficient.

26 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for your wonderful feedback Mrs Stott, we do like to make sure that the holiday is just perfect for you by paying attention to all the details. We will be sure to pay on your comments, thanks again!

Noté 5 sur 5 étoiles

Staff always very helpful

Staff always very helpful, takes all the messing about for us, will carry on travelling with you.
Thank you.
Jill Morris.

22 juillet 2026
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Réponse de Hays Travel - Don Bircham Travel

Hi Jill, so glad that you are pleased with the help that you receive in booking your holidays. It is our pleasure ! Thank you for your lovely comments.

Noté 5 sur 5 étoiles

My husband and I always have an…

My husband and I always have an extremely positive experience with Hays Travel, Mold. The staff are really friendly and patient. Debbie is our go to member of staff and she never disappoints, making sure we’re completely satisfied with our choices. We love the personal touch and always get that with Hays.

20 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It is always a pleasure to book the wonderful holidays for you and your husband and i know Debbie appreciates your loyalty

Noté 5 sur 5 étoiles

Attentive service

Attentive service , and an easy booking process

13 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you so much. We are so pleased to hear that you found our service attentive and the booking process straight forward. We truly appreciate your positive feedback.

Noté 5 sur 5 étoiles

The lady I dealt with Lydia was very…

The lady I dealt with Lydia was very helpful and knowledgeable and got the cruise we selected less expensive than other quotes I’d received.
Will definitely go straight to Lydia at Hays Travel next time as I’m confident that I’ll get the best deal available.

20 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. We are so pleased to hear that we managed to find you the best price for your selected cruise and are thrilled that you would use us again in the future

Noté 5 sur 5 étoiles

Great service!

We always get a lovely welcome at the Mold shop..the ladies are brill. They are genuinely interested in how your holidays went.
Christine found us a really good deal for a holiday for next year, she is diligent in her work and extremely knowledgeable about travel..pros/cons and tips! This helps us make the best decisions for us. We very much appreciate her. Our tickets were ready for our up coming holiday, printed etc..so grateful. We have a Hays money travel card so we added currency.. all in all fantastic service. Thank You

20 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Sandra, it is always a pleasure to assist you with your holiday plans
I feel over the years I have got to know exactly what you require
Thank you for your review

Noté 5 sur 5 étoiles

5* Service

Lydia was brilliant from the start, she worked with us and found us a great deal. The process was smooth from the beginning and nothing was too much trouble. I wouldn’t go anywhere else to book my holiday

20 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It is fantastic to hear that you were pleased with every aspect of booking your holiday and look forward to assisting you on future holidays!!

Noté 5 sur 5 étoiles

Very good service

Very good service. Lady very helpful and patient. Found our holiday after suggesting alternatives.

19 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. We are so pleased to hear that you were happy with the service you received and found our consultant to be helpful and patient

Noté 5 sur 5 étoiles

Used 'Hayes' many times and and it has…

Used 'Hayes' many times and and it has always been a pleasant experience. This time was no different ( thanks to Lydia).

18 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for your wonderful feedback! We are so pleased to hear you had such a positive experience with our team again and thank you for your loyalty.

Kind Regards
Hays Travel, Mold.

Noté 5 sur 5 étoiles

Always excellent customer service

Always excellent customer service

9 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It is always a pleasure to book your wonderful holidays and look forward to assisting you on future plans

Noté 5 sur 5 étoiles

Hays mold travel company Excellent Experience

Hays travel Mold always excellent, the all mold team are excellent, big thankyou to Laura Bellis, great service sorts everything out for us.

15 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for your wonderful feedback! We are so pleased to hear that Laura provides excellent service and sorts everything out for you. We truly appreciate your kind words and your loyalty.

Kind Regards
Hays Travel, Mold.

Noté 5 sur 5 étoiles

11/10 From Debbie.she done everything…

11/10 From Debbie.she done everything she could to help me .I Want to say well done Hays travel.100 per cent I will use you ln future.

14 août 2026
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Réponse de Hays Travel - Don Bircham Travel

We are so happy to hear about your excellent experience and appreciate your kind words. We look forward to assisting you again in the future!

Kind Regards
Hays Travel, Mold.

Noté 5 sur 5 étoiles

Very helpful and informative

Very helpful and informative. All questions answered. Will definitely use Hays all the time.

11 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you so much for your wonderful feedback! We are delighted to hear that you found our service helpful and informative, and that all your questions were answered. We truly appreciate your loyalty and look forward to assisting you with all your future travel plans.

Kind Regards
Hays Travel, Mold

Noté 5 sur 5 étoiles

friendly and helpful staff nothing was…

friendly and helpful staff nothing was to much trouble always used the mold branch and will continue to do so

11 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. We are so pleased that you have continued to book your holidays through us and hope you have a wonderful time away!

Noté 5 sur 5 étoiles

Staff where very helpful and very…

Staff where very helpful and very knowledgeable .

8 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It is always a pleasure to book your lovely holidays and hope that you have a fantastic time away

Noté 5 sur 5 étoiles

Lydia, great travel agent!

Lydia in the Mold branch was an absolute star, she went above and beyond to help me find a holiday. I've not used a travel agent before but I will definitely be returning to Hays to book my next trip.

8 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review
It is wonderful to hear that our service exceeded your expectations after not using a travel agent before and are so pleased to hear that you will book with us again in the future!!

Noté 5 sur 5 étoiles

Consultant was great

Consultant was great, very helpful and professional

4 août 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you so much for your lovely review. It was a pleasure to help you book your upcoming holiday. :)

Noté 5 sur 5 étoiles

The staff

The staff
at Mold branch are always so friendly and helpful

31 juillet 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for your fantastic review and continued support! Your kind words mean a lot to us.

Noté 5 sur 5 étoiles

Excellent service and support given by…

Excellent service and support given by Emma.

29 juillet 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you so much for your continued support. We are so pleased to hear that you received excellent service and support from Emma.

Noté 5 sur 5 étoiles

Fabulous service from Jess

Fabulous service from Jess. Told her what we wanted and she got us the best deal for the best price. Thanks Jess.

22 juillet 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for your wonderful feedback! We are so pleased to hear Jess was able to find you such a great deal.

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