Hays Travel - Don Bircham Travel Avis 

632
TrustScore 5 sur 5

4,9

The Cross 4-5, CH7 1ER Mold, Wales, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Friendly staff, understood what we were looking for. Made sure we understood everything. Made helpful suggestions when we were unsure of things. Nothing seemed too much trouble. Excellent customer ser... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the very start Lydia from the mold Branch walked me through every step making the whole experience of booking with hays very easy. I highly recommend and would book through hays again !! Befor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my first experience of booking a holiday with Hays travel but certainly won’t be my last. Excellent service and staff went above and beyond to find a holiday that suited us. Thank you!!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lydia at mold office was most helpful and aware of our requirements.we managed to get exactly what we were looking for.All the staff were friendly and positive in their approach.

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • The Cross 4-5, CH7 1ER, Mold, Wales, Royaume-Uni

  • 01352 757000

4,9

Excellent

TrustScore 5 sur 5

632 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(632)

122 710 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely staff at the Hayes Mold branch

Lovely staff at the Hayes Mold branch! So helpful excellent knowledge. Wouldn’t go anywhere else to book a holiday!

27 février 2026
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Réponse de Hays Travel - Don Bircham Travel

Hi Lynn,

We appreciate you taking the time to leave us such a nice review! We're so happy to hear that you find our team helpful and knowledgeable.

Hays Travel, Mold.

Noté 5 sur 5 étoiles

Wonderful booking experience

Our agent, Lydia, in the Mold Hays branch, was exceptional. She was extremely pleasant and welcoming, and was very efficient. She made the whole booking experience very easy and straight forward. She is a credit to your organisation.

7 mars 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you very much for taking the time to leave your feedback. I am so pleased to hear that you were happy with the service provided by Lydia and will pass on your comments to her when she is back in the office
Thank you once again for booking with us

Noté 5 sur 5 étoiles

Called in to book accomodation

Called in to book accomodation. Staff were very helpfull and found us suitable accomodation within what we requested, price and location etc. Very happy with Service.

27 février 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for your lovely feedback, we aim to please and its our pleasure to look after your booking.

Noté 5 sur 5 étoiles
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Réponse de Hays Travel - Don Bircham Travel

Thank you for your lovely feedback, we aim to please and it's always a pleasure to look after your bookings.

Noté 5 sur 5 étoiles

P&O Cruise

Great service by Laura, helping me choose a cruise.

6 mars 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your feedback Gary
It is always a pleasure to book your holidays and so thankful you return year after year to book with me
I hope Linda loves her birthday surprise!!

Noté 5 sur 5 étoiles

Old fashioned courtesy in action

Always friendly, always efficient. A pleasure to do business with them.

5 mars 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. We are so pleased to hear that you are happy with the service you received in store and choose to book your holidays with us. It is always a pleasure to book your wonderful holidays.

Noté 5 sur 5 étoiles

Friendly and helpful staff who make you…

Friendly and helpful staff who make you feel comfortable and nothing is a problem to them,,we always book our holidays here and would highly recommend this place.

3 mars 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for your lovely feedback . As a team we really appreciate you taking the time to give us a 5* review and thank you once again for booking with Hays Travel Mold

Noté 5 sur 5 étoiles

I was helped by Debbie from Hays in…

I was helped by Debbie from Hays in Mold and she was brilliant, she dealt with all my issues about booking my holiday in a professional and friendly manner.

2 mars 2026
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Réponse de Hays Travel - Don Bircham Travel

Hi Mr Hallows ,

We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear that you found our service helpful and efficient.

Hays Travel, Mold.

Noté 5 sur 5 étoiles

All the girls at the mold store are…

All the girls at the mold store are amazing.
So professional, helpful, friendly and knowledgeable.
There is always someone on hand to help.
We always book through this shop because we feel we can trust your team to do a great job organizing everything.

26 février 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you very much for taking the time to leave your kind review. It is always a pleasure to book your wonderful holidays and i am so excited for you for your family trip!! Thank you so much again for booking through us, it is greatly appreciated

Noté 5 sur 5 étoiles

Always a friendly and professional…

Always a friendly and professional service. Used Mold agents for used and wouldn't go anywhere else

27 février 2026
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Réponse de Hays Travel - Don Bircham Travel

Thanks Nic, really appreciate your feedback. Always a pleasure to look after you & your holidays once again

Noté 5 sur 5 étoiles

Amazing staff

Amazing staff, very very helpful

26 février 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you so much for taking the time to respond with your complimentary feedback. It is always great to receive glowing comments and we look forward to preparing your holiday to Thailand.

Noté 5 sur 5 étoiles

We always use Hays travel,they are…

We always use Hays travel,they are always very friendly and helpful.Weve always had good holidays with them

22 février 2026
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Réponse de Hays Travel - Don Bircham Travel

Thanks Carol for your kind words, we really appreciate your loyalty. We look forward to seeing you soon!

Noté 4 sur 5 étoiles

Really nice experience

Really nice experience. Friendly and helpful.

12 février 2026
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Réponse de Hays Travel - Don Bircham Travel

Hi Mr East,

We appreciate you sharing your positive experience with us. We're glad you found our team helpful and friendly!

Hays Travel, Mold.

Noté 5 sur 5 étoiles

First class service as always so…

First class service as always so friendly and very helpful

18 février 2026
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Réponse de Hays Travel - Don Bircham Travel

Hi Mr Williams,

We appreciate your feedback and are so happy to hear that you found our service friendly and helpful as always.

Hays Travel, Mold.

Noté 5 sur 5 étoiles

Cruise booking. welcome and a pleasure to have the…

The welcome and a pleasure to have the help given for our required holiday again Very happy allround

17 février 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you so much for booking with us again, its always our pleasure to look after you! :)

Noté 4 sur 5 étoiles

Coach holiday booking to Italy through Hayes Travel

We booked a holiday to tour Italy by coach.
Staff were very helpful in booking the tour with Shearing's, for our 50th wedding anniversary. It took the stress out of booking the holiday direct with Shearing's and we got the holiday at the same price. No additional charges made by Hayes travel for booking the holiday.

13 février 2026
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Réponse de Hays Travel - Don Bircham Travel

Hello Mr Fitch,

We appreciate you sharing your experience. We're happy to hear that our staff were helpful in booking your tour to celebrate your anniversary. It's great to know we could assist you and of course, with no extra charges.

Hays Travel, Mold.

Noté 5 sur 5 étoiles

Our customer advisor

Would just like to say thank you to lydia who was very helpful and guided us through our booking process and gave us insight to where we going on our holiday very friendly and welcoming

14 février 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you so much for taking the time to leave your kind review and we are so pleased to hear that you were happy with the service you received in store. We hope you have a fantastic holiday!

Noté 5 sur 5 étoiles

Very friendly and professional

Very friendly and professional lady who was able to help us find a fantastic holiday.

15 février 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It is always lovely with customers return to us to book their next holiday and we found an amazing deal for you both to match your requirements. I can't wait to hear all about it when you return!!

Noté 5 sur 5 étoiles

Laura B was very knowledgeable and made…

Laura B was very knowledgeable and made us very welcome. She was very patient and hopefully found us the perfect holiday.

14 février 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It was a pleasure to meet you both and hope you have an amazing holiday!!

Noté 5 sur 5 étoiles

Christine

Christine, was very knowledgeable and friendly. We felt very welcome.

12 février 2026
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Réponse de Hays Travel - Don Bircham Travel

Thank you so much for your 5* review
Please let me know if you need any further help with local attractions whilst away in Crete
Speak soon

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