Friendly staff, understood what we were looking for. Made sure we understood everything. Made helpful suggestions when we were unsure of things. Nothing seemed too much trouble. Excellent customer ser... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
From the very start Lydia from the mold Branch walked me through every step making the whole experience of booking with hays very easy. I highly recommend and would book through hays again !! Befor... Voir plus
L'entreprise a répondu
Great service sorting out a trip of a lifetime to Australia. Lydia in Mold was superb providing lots of options and great trips to choose from. Took away all the hassle and stress of doing it myself.... Voir plus
L'entreprise a répondu
This was my first experience of booking a holiday with Hays travel but certainly won’t be my last. Excellent service and staff went above and beyond to find a holiday that suited us. Thank you!!
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
The Cross 4-5, CH7 1ER, Mold, Wales, Royaume-Uni
- 01352 757000
4,9
Excellent
633 avis
Demande des avis aux clients
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Excellent customer service and very…
Excellent customer service and very experienced staff member
9 janvier 2026
Réponse de Hays Travel - Don Bircham Travel
Hello,
We appreciate your kind words regarding Laura's expertise and the great service you experienced. Thank you for your review!
Hays Travel
First thing first Cuppa
The moment we came through the door we were greeted by Christine with a smile and a cuppa. Very knowledgeable and efficient. Looking forward to booking our next holiday with Christine.
18 janvier 2026
Réponse de Hays Travel - Don Bircham Travel
It was lovely to meet you both and i am so pleased that you appreciated the drink on such a cold morning
I look forward to being of assistance with your next trip, where ever it maybe
Excellent
We can’t recommend Lydia highly enough. From start to finish she was so helpful, friendly, and professional, making the whole booking process completely stress-free. She took the time to understand exactly what we wanted and found us the perfect holiday, answering every question quickly and clearly. Nothing was too much trouble, and her attention to detail and genuine care really stood out. Thank you, Lydia, for making our travel plans so easy and exciting ,we’ll definitely be booking with you again!
10 janvier 2026
Réponse de Hays Travel - Don Bircham Travel
Thank you so much for leaving such a lovely review! You have a lovely holiday planned and I'm sure you will both have a wonderful time.
See you soon,
Lydia
Hays Travel
Another holiday booked with Laura M
Another holiday booked with Laura M. Very easy and straightforward.
16 janvier 2026
Réponse de Hays Travel - Don Bircham Travel
We're happy to hear that your booking experience was easy and straightforward. Thank you for your positive feedback; it means a lot to us.
Our first cruise
We received a Hayes’ flyer about a cruise for 2027. It looked very interesting, we have never been on a cruise holiday before. So whilst in Mold we popped in to the Hayes office. Lydia is personable, so very pleasant and assisted us with comprehensive information, she was exceptionally knowledgeable and advised us about every aspect of booking a cruise holiday. We feel confident we have made a good choice for our first cruise holiday - thanks to Lydia. We believe Lydia is a huge asset to your company.
13 janvier 2026
Réponse de Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. We are so pleased that you found our service to be of high quality and are confident that Lydia has found you the right holiday. We look forward to assisting you on many more holidays in the future
Laura M is fantastic this is now the…
Laura M is fantastic this is now the 4th time we have come back to book a holiday. So helpful and supportive. Nothing is a problem for her what so ever. Fantastic customer service.
11 janvier 2026
Réponse de Hays Travel - Don Bircham Travel
Thank you so much Vicky for the lovely review. It's always my pleasure to help you both find a fabulous deal, you're going to love Morocco! Speak soon :)
Debbie Hays mold
Debbie Hays mold is all ways very helpful and makes booking your holiday a pleasent experience
11 janvier 2026
Réponse de Hays Travel - Don Bircham Travel
We appreciate you taking time to leave a review! We are so glad that we could provide you with a pleasant experience when booking your holiday. We will pass this on to Debbie. Many thanks :D
Egypt holiday
My great experience was because of Emma who I always try to see as we have been dealing with one another for many years and she knows what I want from a holiday, and always never fails to get me the best deal. I would never use any other travel agents. All staff in Mold are very friendly and efficient.
11 janvier 2026
Réponse de Hays Travel - Don Bircham Travel
Thank you Anne for again booking with us here in Mold . We appreciate your loyalty and as you know we are all here to help you in any way
Réponse de Hays Travel - Don Bircham Travel
Thank you so much for your review. It was my pleasure to book your upcoming trip and I look forward to seeing you soon!
Réponse de Hays Travel - Don Bircham Travel
We appreciate your kind words! It is wonderful to know that you received excellent service from our lovely team.
Kat made it easy for us to get the…
Kate made it easy for us to get the hotel and destination we wanted and did everything we asked for faultlessly thankyiu
9 janvier 2026
Réponse de Hays Travel - Don Bircham Travel
Thank you for your lovely feedback, we're so happy we could help you book the hotel and destination you wanted. Thank you for booking with us. :)
Lydia was very helpful with a wide…
Lydia was very helpful with a wide range of knowledge about our holiday destination. Definitely go back again.
4 janvier 2026
Réponse de Hays Travel - Don Bircham Travel
Hi Wendy, Thank you so much for leaving such a lovely review it was lovely to meet you both! Take care, Lydia :)
Impromptu holiday booking.
We had decided to book a holiday ,and called into the shop. Chris warmly welcomed us and gladly advised re holiday. We had no set countries but Chris advised and we booked to go to Crete. Chris had personally experience the hotel and we were sold . Thank you Chris so excited .
5 janvier 2026
Réponse de Hays Travel - Don Bircham Travel
Hi Diane & Colin, it was again my pleasure to assist with your plans . You can now look forward to the delights of Crete & experiencing all the history it offers
Réponse de Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. We were really pleased to manage to find you a suitable holiday to Sidari and hope you have a wonderful time!!
We look forward to assisting you on future trips away!
Holiday booked with confidence!
Jane was very helpful and patient with us as we looked at lots of different hotels and flight dates she also saved us from a potential problem with the hotel we initially chose by reading the fine print carefully -building work planned! It was much easier than booking it ourselves, I feel more confidence about not making any mistakes which could make the holiday less fun and also great payment options. Its also easy to visit Hays in the centre of Mold and I got my travel insurance really quickly as well. Looking forward to my holiday now!
30 décembre 2025
Réponse de Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. We are so pleased that you value our expertise and were happy that we took the time to look at all the different options available to you
We look forward to assisting you on future trips!!
Réponse de Hays Travel - Don Bircham Travel
Thank You for booking your holiday with us again it was lovely to see you both.
The Mold Office was extremely professional and helpful
Lydia in the Mold Office was extremely professional and helpful.She took the time to explore options for my chosen holiday and explained every detail.
The option booked fitted all of my needs and I felt a valued client.
1 décembre 2025
Réponse de Hays Travel - Don Bircham Travel
Thank you very much for writing such a kind review, and also for booking with us again! Your loyalty is greatly appreciated. Take care and see you soon, Lydia.
From start to finish first class…
From start to finish first class service Nothing too much trouble
2 décembre 2025
Réponse de Hays Travel - Don Bircham Travel
Thank you for taking the time to leave us such a lovely review. We really appreciate your feedback. See you soon!
Réponse de Hays Travel - Don Bircham Travel
Thank you Sandra, it was my pleasure to look after you both & secure the best suited itinerary . I know you will enjoy your forthcoming sailing
Excellent service
Excellent service, very helpfull . Knowledge of country and of picking best hotels suited to us all. Would not use anyone else for booking and for ordering currency .
20 novembre 2025
Réponse de Hays Travel - Don Bircham Travel
Thank you very much for leaving us such a lovely review! We really do appreciate your loyalty.
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