Hays Travel - Dumfries Avis 

The staff...especially Diane who was very knowledgable and helpful. We visited twice, the second time to book our trip to Australia. So glad to meet Diane who guided us through all the options and explained everything clearly. The shop is very organised and tidy too. Staff are customer friendly even when things got busy. Very pleased and impressed

Excellent service as always, from customer service, price and staff

As always Diane is helpful & guides us through the booking

Staff are welcoming as you arrive through the door. I was given a range of options for possible destinations after giving my preferences, holiday style etc.
I didn’t feel rushed or pressured and felt the staff member was genuinely finding me my ‘best fit’ holiday.
Looking forward to my travels with my husband.

Have dealt with Hays in Dumfries many times and it’s always a pleasure to go in. Sharon and Dianne are excellent at their jobs make booking holidays easy, nothing is any trouble.

Sharon was brilliant . Got me all sorted . She has the patience of a saint . Made everything so easy for me , great service . 👍👏

from an enquiry to booking was a very informative, helpful experience, with our advisor being pleasant, and mindful of our needs and requirements for our holiday. Every detail was discussed in a kind manner. We are repeat customers because of the choice, price, and knowledge of our advisors, and give Hays Travel Dumfries a well deserved 5 star rating !

Another great experience in the Dumfries store.
We asked for a good location for things to see and Kira went over and above to find the right hotel centrally. Very happy with the customer service 😀

Great service very patient and cheerful booked everything for me from holiday to car parking so hepful

The staff are so helpful and friendly and really fulfil your holiday needs

Your agent was very knowledgeable about our cruise holiday and efficient throughout the process.

Holly was so helpful. She listened to what I wanted . And found the most suitable options for me.
Great customer service. She did an excellent job.

It was the first time we have booked a holiday with a travel agent it was very good the holly was very good

Always first class service in Dumfries store!

Great staff very knowledgeable about the destination.

Friendly helpful staff. Booking carried out quickly with Holly who explained everything fully. Our second booking with Hays and would certainly use them again.

The advisor, Holly, took the time to listen to what we wanted and needed for our family. She was patient and double checked everything with us to make sure that it was what we wanted.

During the entire interaction with Holly, we never once felt rushed or pressured into making a decision. Holly laid out our options and gave us time to process each one. When we had picked the holiday we were happy with, Holly was able to speak to the manager and price match this.

All in all this was an excellent experience for us and we will certainly be returning to book future holidays with Hays Travel in Dumfries

Nobody could do any better im just so relaxed and happy with help i was given with staff