Hays Travel - Dundee Avis 

2 710
TrustScore 5 sur 5

4,9

22 City Square, DD1 3BZ Dundee, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Although I did not go into the shop, the service I received was excellent. My email was responded to quickly and efficiently. All my enquiries were dealt with and we have booked a great holiday. We ha... Voir plus

Noté 5 sur 5 étoiles

Perfect, Elise was excellent. Knowledgeable, friendly, hugely helpul, couldn't ask for better. We got exactly the holiday, that we came in for, at a price we were happy with too. We'll be back thank... Voir plus

Noté 5 sur 5 étoiles

The company is doing great. The staff are so friendly and helpful. We either go to Broughty ferry branch or city centre because they are both good. Booked about 5 holidays with u.they get to know us... Voir plus

Noté 5 sur 5 étoiles

Peter at Hays Dundee was excellent, polite & made the whole process stress free. He answered any questions or concerns easily & gave us the experienced advice on which rooms et to book to make our g... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 22 City Square, DD1 3BZ, Dundee, Royaume-Uni

  • 01382677852

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(2 710)

117 661 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de Hays Travel - Dundee

Réponse de Hays Travel - Dundee

Hi Anne thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time on your cruise when it comes.

Lewis & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

We always get great service when we…

We always get great service when we book our holidays, staff always very nice and helpful

1 mai 2026
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Réponse de Hays Travel - Dundee

Hi Maureen thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time in Portugal when it comes.

Lewis & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Sandra knows her stuff!

Just had a fab experience with Sandra in the Dundee shop booking our holiday to turkey in May. She went over and above to help us decide which hotel to choose. Excellent service again thank you.

7 mai 2026
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Réponse de Hays Travel - Dundee

Hi Michelle, thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time in Turkey when it comes.

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Great travel agents

Hays Travel staff always take the time to listen to your choice of holiday requests and source the best prices for the month and dates you would like to travel. Erin was very helful in finding us a great price for our favourite Appartments in Matagorda Lanzarote.

29 avril 2026
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Réponse de Hays Travel - Dundee

Hi Arlene, thank you for taking the time to leave this review for Erin, I will be sure to pass this onto her. Have a great time in Lanzarote when it comes.

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Very knowledgeable and courteous staff…

Very knowledgeable and courteous staff member Erin. Guided us through the whole process of booking our vacation. No pressure selling which was great and she allowed us time to discuss in private.

30 avril 2026
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Réponse de Hays Travel - Dundee

Hi James, thank you for taking the time to leave this review for Erin, I will be sure to pass this onto her. Have a great time in Rhodes when it comes.

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Erin

Erin helped me organise my holiday, gave me a great deal and made it so easy.

She was friendly, helpful and would definitely book here again!

30 avril 2026
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Réponse de Hays Travel - Dundee

Hi Abi, thank you for taking the time to leave this review for Erin, I will be sure to pass this onto her. Have a great time in Tenerife when it comes.

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Great service with very helpful…

Great service with very helpful friendly staff

29 avril 2026
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Réponse de Hays Travel - Dundee

Hi Jacqueline, thank you for taking the time to leave this review for Joel, I will be sure to pass this onto him.

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Cruise booking

Gillian was knowledgable, explaining cabin prices, optional drinks package and layout of the Ship.

5 mai 2026
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Réponse de Hays Travel - Dundee

Hi Lynda, thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time on your Cruise when it comes.

Sandra & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

I’m always greeted with a smile from…

I’m always greeted with a smile from all the staff when I enter the shop 😊. Sandra helped me not only booking my holiday but also set up the App and downloaded our boarding passes. Thank you

29 avril 2026
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Réponse de Hays Travel - Dundee

Hi Irene, thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time in Krakow when it comes.

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Book with hays they a very helpfull to get a good deal

When i came to book my holiday he tryed a few diffrent ways to see iff it was any cheaper from what it was going to be which he didnt have to do but was very greatfull that he did thisx

6 mai 2026
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Réponse de Hays Travel - Dundee

Hi Jacqueline, thank you for taking the time to leave this review for Peter, I will be sure to pass this onto him. Have a great time in Fuerteventura when it comes.

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

For a number of years now we have…

For a number of years now we have always used Hays Travel in Dundee to book our cruise holidays.
Always with a cheery smile, nothing is too much trouble for the service we have experienced from them. Sandra in particular leaves no stone unturned to seek and arrange our requirements.
Thank you Hays and Sandra.

26 avril 2026
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Réponse de Hays Travel - Dundee

Hi Duncan, thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time on your Caribbean Cruise when it comes.

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Staff are so friendly and helpful

Staff are so friendly and helpful, Gillian listened to what we wanted and we had our holiday booked in no time. We got exactly what we wanted.

26 avril 2026
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Réponse de Hays Travel - Dundee

Hi William, thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time in Benidorm when it comes.

Chloe & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Generally an easy process from start to…

Generally an easy process from start to finish,with a knowledgeable rep

1 mai 2026
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Réponse de Hays Travel - Dundee

Hi John, thank you for taking the time to leave this review for Peter, I will be sure to pass this onto him. Have a great time in Rhodes when it comes.

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff. Patient as we decided what holiday to choice.

30 avril 2026
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Réponse de Hays Travel - Dundee

Hi David, thank you for taking the time to leave this review for Joel, I will be sure to pass this onto him. Have a great time in Gran Canaria when it comes.

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Barcelona - I went into this branch knowing where I…

I went into this branch knowing where I wanted to go for a city break and with certain hotel requests.
Sandra couldn’t have been more helpful. Service was excellent. She found the perfect hotel in exactly the right area with everything I was looking for.
Would highly recommend and will definitely be going back when booking next trip.

30 avril 2026
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Réponse de Hays Travel - Dundee

Hi Willie, thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time in Barcelona when it comes.

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

The service we received was amazing…

The service we received was amazing Sandra helped us so much we booked 3 holidays with her at one sitting we where in there fir 2 and a half hours her patience was outstanding with us lot couldn't fault her she was just a smiley girl from start to finish she works at hays in dundee city centre will defo go back to her for more holidays she's so welcoming

23 avril 2026
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Réponse de Hays Travel - Dundee

Hi Lorraine, thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time in Benidorm when it comes.

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Excellent customer service from Joe at…

Excellent customer service from Joe at your Dundee branch. He talked us through all the options available and was professional and friendly throughout.

30 avril 2026
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Réponse de Hays Travel - Dundee

Hi Iain, thank you for taking the time to leave this review for Joel, I will be sure to pass this onto him. Have a great time in Greece when it comes.

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Peter Shaw was professional and very…

Peter Shaw was professional and very knowledgeable and explained everything very clearly to two older customers.

28 avril 2026
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Réponse de Hays Travel - Dundee

Hi Sharon, thank you for taking the time to leave this review for Peter, I will be sure to pass this onto him. Have a great time on your Cruise when it comes.

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Great service

Gill has lots of experience and is good with advice on areas to stay and things to do etc. I always book with Gill as her service is excellent and we always feel like we have been looked after very well.

26 avril 2026
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Réponse de Hays Travel - Dundee

Hi Alison, thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time in Tenerife when it comes celebrating your Birthday!

Gill & Team Hays Travel Dundee

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. No waiting time and great service provided by Georgia

23 avril 2026
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Réponse de Hays Travel - Dundee

Hi Donna

Thank you for taking the time to leave Georgia this 5* review, i will be sure to pass this on to her. Have a great time Tirana when it comes.

Chloe & Team Hays Travel Dundee

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