As always, The Hayes Eastleigh Staff! I visited to book one holiday over a second one after Hayes researching the day before, and left having booked the other one! That was because Siannaid did a bit... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sinead from Hays was superb in everything she help with. From looking into options through to the final booking her help and advise was very good
L'entreprise a répondu
The staff at the Eastleigh branch are always kowledgeable and efficient. It only took 90 minutes to advise and book 2 cruises and deal with a query on a 3rd (already booked) cruise holiday.... Voir plus
L'entreprise a répondu
I want to give a massive shout out to Sienna for helping us get a holiday finally booked! Me and my wife have spent about a month trying to find and tick all the boxes for a relaxing holiday. We decid... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
21 High Street, SO50 5LF, Eastleigh, Royaume-Uni
- 023 8061 8415
4,9
Excellent
633 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The agent(Linda) was very helpful and…
The agent(Linda) was very helpful and answered all our questions and put us at ease as this was our first cruise.
13 janvier 2026
Réponse de Hays Travel - Eastleigh
We are so glad you had a lovely experience with us and that Linda could help. We hope you had a lovely time away!
Very knowledgeable
Very knowledgeable, polite and helpful member of staff. Excellent service as usual
9 janvier 2026
Réponse de Hays Travel - Eastleigh
Thank you again for booking with us and your continued custom. We hope you have a great time exploring around the UK. Emma
Staff are always helpful & friendly &…
Staff are always helpful & friendly & happy to print all documents for us, we are not all confident with relying on tech.
7 janvier 2026
Réponse de Hays Travel - Eastleigh
We appreciate your kind words! We're happy to hear that our staff is helpful and accommodating, especially with printing needs. It's great to know we can assist you!
Brilliant staff
Knowledgeable, friendly, understanding staff
We have used Hays Eastleigh a few times now and when we walked in we were greeted like friends - that meant so much
9 janvier 2026
Réponse de Hays Travel - Eastleigh
We appreciate your kind words and are so happy to hear that our team made you feel welcome. Thank you for choosing us and for your continued support. Linda
Really helpful and efficient service.
Really helpful and efficient service.
The whole team, especially Matt on this occasion, are helpful and knowledgeable. Always seem happy to explore various cruise/holiday options, resulting in us booking through them once again.
7 janvier 2026
Réponse de Hays Travel - Eastleigh
Thank you very much for taking the time to leave your feedback. It is a pleasure to hear you had yet another positive experience and will be sure to pass this on to Matt. Kind regards, Megan.
Réponse de Hays Travel - Eastleigh
Hi Thank you, sorry we did not meet the 5* service we aim for, if you wish to discuss further please give me a call. Matt
Linda and the team always delivers with…
Linda and the team always delivers with friendliness, professionalism, and nothing is too much trouble
2 janvier 2026
Réponse de Hays Travel - Eastleigh
Thank you so much for your comments. It means alot. Always a pleasure to help. Linda :-)
Friendly efficient service where…
Friendly efficient service where nothing is too much trouble.
3 janvier 2026
Réponse de Hays Travel - Eastleigh
We are very glad you are happy with your service! It's always a please to help.
The Eastleigh team always try to find…
The Eastleigh team always try to find us the right holiday and hopefully the right price even if found on another website as they did on this one
Thanks Matt and the team.
31 décembre 2025
Réponse de Hays Travel - Eastleigh
Thank you for your lovely comments. Always a pleasure to help you!
The lady that I met at Yas Travel…
The lady that I met at Yas Travel agency has a deep destination knowledge and exceptional listening, communication, problem-solving kills , and a passion for travel to create personalised, stress-free experiences, offering 24/7 support and leveraging industry connections for unique access and smooth trips, even when things go wrong. She turns complex planning into a seamless and tailored adventure for my week vacancy in Ivory Coast.
31 décembre 2025
Réponse de Hays Travel - Eastleigh
We're happy to hear that our team member's destination knowledge, listening skills, and passion for travel helped create a personalized and stress-free experience for your Ivory Coast trip. Thank you for your positive feedback!
Excellent service
Excellent service from Linda as usual always friendly and helpful
30 décembre 2025
Réponse de Hays Travel - Eastleigh
Thank you for your kind words. a pleasure to speak to you as always. Linda
Réponse de Hays Travel - Eastleigh
Thank you for your kind comments, it was a pleasure to get you booked again on Iona and we hope you have a great cruise. Matt
Helpful and knowledgeable staff
Very helpful and knowledgeable staff, understood what we wanted. A suitable holiday found.
12 décembre 2025
Réponse de Hays Travel - Eastleigh
Thank you for your kind words. We hope you have a wonderful time in Egypt. Lewis
Eastleigh staff go the extra mile to…
Eastleigh staff go the extra mile to help .all staff helpful.
Find the right holiday and take time to inform on matters of area transport.and places close to visit.
19 novembre 2025
Avis spontané
Réponse de Hays Travel - Eastleigh
Hi Maureen, thank you so much for your kind review. I'm glad that we managed to get this secured for you and I look forward to hearing from you in the future. Kind regards, Lewis
Great help from all your staff
Great help from all your staff, can't fault the time and effort that is put in to make our experience great.
20 novembre 2025
Réponse de Hays Travel - Eastleigh
Thank you so much for your kind words! We’re delighted to hear that our team made your experience a great one. Your feedback truly means a lot to us. We hope to see you again soon! - Charlotte :)
An excellent service
Both of the agents who helped over a few days to sort out our cruise were really good. They explained everything, gave helpful advice, and they were always really pleasant to deal with. An excellent service.
8 novembre 2025
Réponse de Hays Travel - Eastleigh
Hi Mike, thank you so much for your positive review. It means a lot to me and to the team in Eastleigh reading your feedback, we look forward to seeing you again in the future.
Holiday booking
we went to Eastleigh branch for advice about our next holiday. We were very well looked after by Megan who could not do enough for us. She was extremely patient and took her time to see what was available within our dates and price range. Once we had found our holiday she explained everything in detail and offered advice as to what to do when at our destination. We found Megan very helpful and friendly
she is a credit to your company.
Well done to Hayes Travel Eastleigh.
8 novembre 2025
Réponse de Hays Travel - Eastleigh
Thank you so much for your lovely feedback! It was a pleasure helping you plan your holiday and chuffed we found the cruise that ticks all boxes! I hope you have an amazing time. Megan
Réponse de Hays Travel - Eastleigh
Thank you for your comments we hope you are going to have a great time in Benidorm.
Yet again amazing service
Yet again amazing service.
Megan booked our cruise for us. She is delightful and so helpful. It doesn't matter who books your holiday in Eastleigh as they all are helpful and friendly. Well done again Hays travel.
8 novembre 2025
Réponse de Hays Travel - Eastleigh
Thank you very much for your kind words as always! It was lovely to see you again and hope you have a great cruise. Megan
Réponse de Hays Travel - Eastleigh
Thank you for your booking and kind comments. We hope you have a great time exploring Scandinavia. Matt
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.