I’ve just got back from a 4 night trip to Paris and Lyon with my brother, all booked by Emma. She was so helpful throughout, answered all our questions and was always there if we needed anything. Sh... Voir plus
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Établissement
Changer d'établissementPersonal Travel Consultant Emma Shirley, NG19 6EG Mansfield, East Midlands (England), GB
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Lisez les avis des autres
I just wanted to say thank you for an amazing service Emma has provided,with booking all the way throughout getting back. Always available for any questions,extremely knowledgeable in her field,will d... Voir plus
L'entreprise a répondu
Couldn’t have asked for a better person to have my first travel agent experience with. It’s like having your own 24/7 Personal concierge from start to finish. Extremely skilled and knowledgeable,than... Voir plus
L'entreprise a répondu
Lovely to deal with, communication is spot on and all links sent superfast! Lots of information given too and any questions were answered promptly. Would definitely recommend . Can't wait for our Xma... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Personal Travel Consultant Emma Shirley, NG19 6EG, Mansfield, East Midlands (England), Royaume-Uni
- 01623333073
4,6
Excellent
18 avis
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Couldn’t have asked for a better person…
Couldn’t have asked for a better person to have my first travel agent experience with. It’s like having your own 24/7
Personal concierge from start to finish. Extremely skilled and knowledgeable,thank you Emma
12 août 2026
Avis spontané
Réponse de Hays Travel - Emma Shirley
Hi Richard,
Thank you so much for your lovely review! It was an absolute pleasure helping you with your first travel agent experience. I really appreciate your kind words and support. 💙
Highly recommend definitely using again!
I’ve just got back from a 4 night trip to Paris and Lyon with my brother, all booked by Emma. She was so helpful throughout, answered all our questions and was always there if we needed anything. She even helped us look into the public transport, which made getting around so much easier. The hotels were in perfect locations for us too.
Really happy with everything and would definitely book through Emma again!
12 août 2026
Avis spontané
Réponse de Hays Travel - Emma Shirley
Hi Sam,
Thank you so much! I’m so pleased you had a lovely time in Paris and Lyon, and it was a pleasure helping you organise everything. I’d love to help you again in the future! ✈️💙
I just wanted to say thank you for an…
I just wanted to say thank you for an amazing service Emma has provided,with booking all the way throughout getting back. Always available for any questions,extremely knowledgeable in her field,will definitely book with Emma again
8 août 2026
Avis spontané
Réponse de Hays Travel - Emma Shirley
Thank you so much for your lovely review! It was a pleasure helping you from start to finish, and I really appreciate your kind words. I look forward to helping you again! 😊
Its our first time Cruising and the…
Its our first time Cruising and the help and advice given to us has been second to none ,literally everything has been sorted and arranged for us, so professional a delight too ,thankyou for making it so stress free for us ,am so looking forward to our Christmas cruise can't wait ,thankyou again Emma ☺️
Would absolutely 100 % recommend without a doubt 👍
3 juin 2026
Avis spontané
Réponse de Hays Travel - Emma Shirley
Thank you so much! I’m so pleased I could make your first cruise experience a little more stress-free. I hope you have an amazing Christmas cruise! 🎄🛳️
An excellent service that takes away…
An excellent service that takes away the stress of sorting out your holiday. Very efficient, polite abcd extremely helpful. Would highly recommend
3 juin 2026
Avis spontané
Réponse de Hays Travel - Emma Shirley
Thank you so much for your lovely review! I’m really pleased I could take some of the stress out of organising your holiday. I really appreciate your recommendation! 💙
Lovely to deal with
Lovely to deal with, communication is spot on and all links sent superfast! Lots of information given too and any questions were answered promptly. Would definitely recommend . Can't wait for our Xmas Cruise !
5 juin 2026
Réponse de Hays Travel - Emma Shirley
Thank you so much! It was lovely helping you arrange your Christmas cruise, and I’m so pleased you were happy with everything. I hope you have an amazing time! 🎄🛳️
Excellent service
Excellent service, always answered my questions and gave me all the information I needed, would definitely use again
17 avril 2026
Réponse de Hays Travel - Emma Shirley
Thank you so much for your lovely review! I’m really pleased I could help and answer all your questions. I’d be delighted to help you again in the future! 😊
Emma was fantastic from enquiry to…
Emma was fantastic from enquiry to getting booked, nothing seemed to much trouble.
28 mars 2026
Réponse de Hays Travel - Emma Shirley
Thank you so much! It was an absolute pleasure helping you, and I’m so pleased you were happy with everything. I really appreciate your kind words! 💙
Our booking experience with Emma and …
Our booking experience with Emma and Rebecca Shirley was outstanding well informative and nothing was to much trouble certainly booking again through these lovely ladies
1 mars 2026
Réponse de Hays Travel - Emma Shirley
Thank you so much for your lovely review! It was a pleasure helping you both, and I really appreciate your kind words. I look forward to helping you with your next holiday! ✈️💙
Emma answered all my questions and…
Emma answered all my questions and addressed my concerns with patience and understanding. I highly recommend her
10 février 2026
Réponse de Hays Travel - Emma Shirley
Thank you so much for your lovely review! I’m really pleased I could answer your questions and put your mind at ease. I truly appreciate your recommendation! 😊💙
Fab experience with Emma
Fab experience with Emma, discussed the tour we wanted, I asked lots of questions, all itineraries sent through ( 4 in total) gave us time to look at them all. Lovely experience and booked the our Trip to South Africa 5 stars 🌟
Really liked that we weren't rushed and could take our time to decide which was best for us 😀
4 février 2026
Réponse de Hays Travel - Emma Shirley
Thank you so much, Tracey - we really appreciate your lovely review! We’re so glad you enjoyed taking your time to choose and that everything came together for your husband’s special 65th birthday trip to South Africa. It was a pleasure helping you, and we hope you have the most amazing time!
Emma & Rebecca at Hays Travel – Your Personal Travel Consultants 🩵
Quality Service!
First time using them and I was really impressed. Emma and Rebecca were both super helpful and put together a great itinerary for my multi-centre trip. Will 100% use them again.
3 juillet 2025
Avis spontané
Réponse de Hays Travel - Emma Shirley
Thank you so much, Daniel - we really appreciate your kind words! We’re so glad you enjoyed your first experience with us and loved your multi-centre itinerary. We’d be delighted to help again anytime!
Emma & Rebecca at Hays Travel – Your Personal Travel Consultants 🩵
Start to finish an easy process
Start to finish an easy process, great communication, extensive knowledge, five stars ⭐⭐⭐⭐⭐
12 novembre 2025
Avis spontané
Réponse de Hays Travel - Emma Shirley
Thank you so much for your lovely review and choosing to book with us, we really appreciate it! We’re glad everything was smooth and easy from start to finish.
Emma & Rebecca at Hays Travel – Your Personal Travel Consultants 🩵
Excellent experience
Communication with Emma was excellent. She answered questions promptly about the trip. The payment options were explained.
26 octobre 2025
Réponse de Hays Travel - Emma Shirley
Thank you so much for your lovely review, Zoey! We’re so glad everything went smoothly and that Emma could help with your plans. Wishing you an amazing 50th birthday celebration and a fantastic trip!
- Emma & Rebecca at Hays Travel 🩵
No problems in booking lovely lady…
No problems in booking lovely lady called Emma sorted al the holiday out for me
11 juillet 2025
Réponse de Hays Travel - Emma Shirley
Thank you so much for taking the time to leave us a 5* review – it really means a lot! It was actually Rebecca who booked your holiday this time, we’re so glad you felt well looked after. 🧡 – Emma & Rebecca, Your Personal Travel Consultants at Hays Travel
Great service.
Emma has been so helpful,found us the perfect holiday, even looked and presented us with a cheaper/ better deal. Arranged all trips.
Lots of correspondence to keep us updated.
Perfect service and will be booking via Emma again.
10 juillet 2025
Réponse de Hays Travel - Emma Shirley
Thank you so much for your lovely review! 🧡 It was an absolute pleasure helping you find the perfect holiday and we’re so glad you were happy with the service. We always aim to go the extra mile, so hearing feedback like this means the world to us. Looking forward to helping you plan your next holiday in the future 😊✈️
– Emma & Rebecca, Your Personal Travel Consultants at Hays Travel
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I can't express how amazing my holiday experience was, all thanks to Emma and Rebecca.From the very start, they took the time to understand exactly what I was looking for and tailored the perfect trip for me. Everything was planned to perfection, and every detail was handled with care.
The destination, accommodations, and activities were beyond what I imagined. I truly felt taken care of every step of the way. I couldn’t be happier with how smooth everything went, and I’m so grateful for her expertise and attention to detail. If you're thinking about booking a trip, don't hesitate to reach out to them – they'll make sure your holiday is unforgettable!
Thank you so much for making this holiday one of the best I've ever had! I'll definitely be booking with you again in the future!
9 avril 2025
Avis spontané
Réponse de Hays Travel - Emma Shirley
Thank you so much for this incredible review! We’re absolutely over the moon to hear how much you enjoyed your holiday and that you felt so well looked after every step of the way. It truly means the world to us to know we’ve helped create such special memories for you, and we’re so grateful for your trust and kind words. We can’t wait to help you plan your next adventure! 🌍✈️ – Emma & Rebecca, Your Personal Travel Consultants at Hays Travel
Excellent
Very helpful - even though i was indecisive, informative and will to go the extra mile to find suitable break for us.
7 mai 2025
Réponse de Hays Travel - Emma Shirley
Thank you so much for your lovely review!
We’re really grateful for your kind words and so pleased we could help, especially while you were making your decision. It was a pleasure finding the right break for you, and we’re so happy it all worked out. Enjoy your trip, and thank you again for trusting us to help! 🌍✈️ – Emma & Rebecca, Your Personal Travel Consultants at Hays Travel
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