We used Hays travel before, The staff are very helpful, this time Gillian was very good in sorting out our ho9liday for next year. Would always recommend them
Établissement
Changer d'établissementUnit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP Fareham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Charmaine has been very helpful and patient with our booking. Thank you so much. Would highly recommend and will be a returning customer.
Always a great experience at Hays Travel in Fareham! We won’t use anyone else. All the staff are friendly and helpful and very knowledgeable about all aspects of travel. And any issues that usually co... Voir plus
L'entreprise a répondu
We came in on Saturday and ask for quote and said we would be back in on Sunday and when we did it was just so easy to book up what we wanted Jamie-Lee is the best she is so helpful thanks again to he... Voir plus
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP, Fareham, Royaume-Uni
- 01329 732025
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good customer service.
16 juin 2026
Réponse de Hays Travel - Fareham
Good day Maureen,
Thank you very much for the positive feedback.
Regards
Gillian
Lovely welcome from Derek in Fareham…
Lovely welcome from Derek in Fareham and very helpful
14 juin 2026
Réponse de Hays Travel - Fareham
Hi Debbie, Thank you for your kind words. It was a an absolute pleasure assisting you with your holiday to Italy. It is beautiful. You will have a great time. Best Regards Derek
Réponse de Hays Travel - Fareham
Thank you Sarah for leaving such a lovely review it is much appreciated!
Amy was really helpful
Amy was really helpful, had lots of ideas, found exactly what we were after and made booking easy. 😁
18 juin 2026
Réponse de Hays Travel - Fareham
Thank you for leaving such a lovely review!
CHARMAINE
CHARMAINE, was super as usual, as all the staff . Great atmosphere in the shop & Peter is a great manager .
18 juin 2026
Réponse de Hays Travel - Fareham
Thank you so much Sue :) See you soon! xx
Great customer service from Amy
Great customer service from Amy, gave us all the info and no pressure to book. We came away from the shop with pirinted info (which i prefer). Gave us time to think about our plans. Later on in the day we made our booking over the phone.
16 juin 2026
Réponse de Hays Travel - Fareham
Hi Karen
Thank you for leaving such a kind review! It is much appreciated and we will see you again soon :)
Once again Derek in Fareham office gave…
Once again Derek in Fareham office gave us gold star service
15 juin 2026
Réponse de Hays Travel - Fareham
Thank you once again for your kind words. You will have an amazing time on your river cruise and your tour of Sicily. Always a pleasure. Best Regards Derek
Booking a cruise
The staff are always friendly and helpful
Great service.booking is easy as well
15 juin 2026
Réponse de Hays Travel - Fareham
Good afternoon Mr Smith. Thank you so much for taking the time to leave us a 5* review, we really do appreciate it! See you again soon :) Charmaine
Very helpfull and friendly servkice
12 juin 2026
Réponse de Hays Travel - Fareham
Hi Terence, thank you for leaving a lovely review, we hugely appreciate it and look forward to seeing you again soon!
She was very helpful and nothing was to…
She was very helpful and nothing was to much trouble
13 juin 2026
Réponse de Hays Travel - Fareham
Good morning Christina, thank you so much for taking the time to leave a 5* review! We really are grateful :)
Winter sun Holiday
Amy took the time to hunt out our perfect holiday, with great room type, and price.
3 juin 2026
Réponse de Hays Travel - Fareham
Hi Christina, thank you for leaving a lovely review! It is always a pleasure to organise your holidays :)
Réponse de Hays Travel - Fareham
Thank you for your kind words Deanna. It,s always a pleasure to assist you with your cruise arrangements. Both of you will have the most amazing time. Best Regards Derek
This is second time I have used Hay's…
This is second time I have used Hay's travel and I am a very satisfied with the experience very helpful staff I am now looking forward to my trip they have made it so effertless
11 juin 2026
Réponse de Hays Travel - Fareham
Hi George,
Thank you so much for your lovely review and feedback. We are so pleased we could help you find the perfect holiday. I hope you have a fantastic time an we hope to see you again in the future!
Kind Regards
Megan
Very helpful
Derek, the agent who dealt with us, was very helpful and friendly. Nothing was too much trouble.
9 juin 2026
Réponse de Hays Travel - Fareham
Thank you for your kind words. It was an absolute pleasure assisting you with your travel requirements. You will have an amazing time. Best Regards Derek
Derek was extremely knowledgeable and…
Derek was extremely knowledgeable and helpful in planning our trips.
9 juin 2026
Réponse de Hays Travel - Fareham
Thank you Lesley for your kind words. You shall have a fabulous time in Canada and doing Route 66. Best Regards Derek
Réponse de Hays Travel - Fareham
Thank you Claire for the kings review, glad we got your holiday sorted.
Regards
Peter B
The service that Peter gives us is…
The service that Peter gives us is fantastic. We ask for the impossible and he makes it possible. The staff and Peter always deliver on our requirements. We can always rely on the staff. 10 out of 10. Keep up the good work at Fareham office!
Ken and Suzie
7 juin 2026
Réponse de Hays Travel - Fareham
Good day Mr Russon,
Thank you very much for your Lovely review, it was my absolute pleasure, catch up soon.
Regards
Peter B
Why it is important for Customer Service to be consistentat its best..
Jamie Lee was very professional and was very helpful.
Infact when I came into your Branch on my first visit, Gillian asked Jamie Lee a question on my behalf and without any hesitation she left her desk and came over to answer my question.
As a former Senior Executive and Business & Customer Service Consultant both ladies were a credit to your company.
4 juin 2026
Réponse de Hays Travel - Fareham
Good Morning Nigel;
Thankyou so much for the lovely review you placed for myself and Jamie-Lee, I am glad we were able to accommodate your requirements and hope you have an enjoyable cruise
Kindest Regards
Gillian
Amy was very helpful and got us a quote…
Amy was very helpful and got us a quote for the places we wanted to visit.
24 mai 2026
Réponse de Hays Travel - Fareham
Hi Valerie, thank you for your very kind review! It is much appreciated & I thank you for your booking :)
Réponse de Hays Travel - Fareham
Good morning Cheryl - thank you so much for taking the time to leave us a 5* review! We really do appreciate it :) Charmaine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.