ive been with hays since they took over from Thomas cook and a number of yrs with them AND I HAVE NEVER HAD ANY PROBLEMS WITH THEM THEY HAVE ALWAYS HAVBE COME THROUTH WITH EVER ALL MY REQUESTS A GREAT... Voir plus
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ive been with hays since they took over from Thomas cook and a number of yrs with them AND I HAVE NEVER HAD ANY PROBLEMS WITH THEM THEY HAVE ALWAYS HAVBE COME THROUTH WITH EVER ALL MY REQUESTS A GREAT... Voir plus
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Sophie, from the first minute I first spoke to her in January, up till now, has been so friendly & helpful every single time I’ve spoken to her. A lovely girl & a pleasant experience, even when she wa... Voir plus
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We have used Hays now a few times and do like the way the travel agency is run, all the staff are very friendly and helpful so we will continue to use the branch at Finaghy, well done keep up the good... Voir plus
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Sophie Stewart was friendly, helpful, knowledgeable, listened to what we we were looking for and got everything organised. It was so much easier than trolling through lots of websites trying to find a... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
129a Upper Lisburn Road, BT10 0LH, Finaghy, Royaume-Uni
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Emma, listened to what we were looking for as a family. Took her time, gave us 3 options of areas/accommodations. Explained flights etc. Very reassuring.

Réponse de Hays Travel - Finaghy

Réponse de Hays Travel - Finaghy
Emma took the time and explored all options including different dates to get us a good deal. Also found a free child which helps a family of 6. And added her discount.
We were so impressed we then went back to see Emma ( she was off) and got the inlaws booked on.
Will definitely be back and recommending her as she remembered us.

Réponse de Hays Travel - Finaghy
The service was excellent,
Emma’s advice and knowledge was essential on my choice of location and accommodation,
Many thanks Hays travel

Réponse de Hays Travel - Finaghy
Your greatest asset is your staff.Emma who is the manager in your finaghy office Belfast is the best person to deal with. Helpful, efficient,warm, friendly she will spend a lot of time searching and arranging your trip.Making helpful suggestions to enhance your holiday.

Réponse de Hays Travel - Finaghy
Emma is brilliant in Finaghy she helps me every time I text or call

Réponse de Hays Travel - Finaghy
Good at getting a nice place for a short break over Christmas

Réponse de Hays Travel - Finaghy
I had to cancelled one holiday and book another Sophie and Karen made it easy. By being very helpful.

Réponse de Hays Travel - Finaghy
My wife and I went in to book the South Africa Safari trip that had been advertised. Sophie was amazing and explained everything about the trip. Karen, the Assistant Manager was also very helpful. Trip of a lifetime booked with no hassle with experts. We will definitely book again with the staff

Réponse de Hays Travel - Finaghy
Karen was very knowledgeable about various holidays on offer; patient & courteous.
Sophie was also very helpful

Réponse de Hays Travel - Finaghy
Emma was very helpful and understanding of my needs and also Sophie when I called in to complete my booking.

Réponse de Hays Travel - Finaghy

Réponse de Hays Travel - Finaghy
Karen was a very easy person to talk to I already knew what I wanted as we normally book our cruises ourself as she had been very good with us in our enquires I thought I should give the business to her as all would be covered the only thing I dont like is your policy of paying 12 weeks before holiday is due we normally pay 4 weeks before the holiday cruise

Réponse de Hays Travel - Finaghy
Hays Finaghy have booked other trips for me - all a huge success. On this occasion I saw Emma and asked her to look at an idea for me (as I have been trying elsewhere 🤷🏻♀️to (unsuccessfully) book a family holiday)! Emma literally had the holiday done and dusted, within my budget, by mid afternoon of the same day!! No mean task for 19 people! She totally made my day and I would most definitely highly recommend her to sort out any holiday requests you have! 19 delighted customers! Thank you Emma…. X

Réponse de Hays Travel - Finaghy

Réponse de Hays Travel - Finaghy

Réponse de Hays Travel - Finaghy
Emma was very pleasant and helpful and happy to listen to my NEEDS. She was able to find alternative flights to suit my cruise.

Réponse de Hays Travel - Finaghy
Unblieveable emma has just been great she has help me so much, an even stayed on after working hours to help me..what a gem she is.

Réponse de Hays Travel - Finaghy
Karen at the Belfast branch was extremely helpful friendly and efficient.

Réponse de Hays Travel - Finaghy
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