ive been with hays since they took over from Thomas cook and a number of yrs with them AND I HAVE NEVER HAD ANY PROBLEMS WITH THEM THEY HAVE ALWAYS HAVBE COME THROUTH WITH EVER ALL MY REQUESTS A GREAT... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sophie, from the first minute I first spoke to her in January, up till now, has been so friendly & helpful every single time I’ve spoken to her. A lovely girl & a pleasant experience, even when she wa... Voir plus
L'entreprise a répondu
We have used Hays now a few times and do like the way the travel agency is run, all the staff are very friendly and helpful so we will continue to use the branch at Finaghy, well done keep up the good... Voir plus
L'entreprise a répondu
Sophie Stewart was friendly, helpful, knowledgeable, listened to what we we were looking for and got everything organised. It was so much easier than trolling through lots of websites trying to find a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
129a Upper Lisburn Road, BT10 0LH, Finaghy, Royaume-Uni
- 02892290224
4,9
Excellent
568 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Having booked with them for several…
Having booked with them for several years the staff know exactly the type of holiday we enjoy and go out of their way to find the prefect one for us
4 juin 2025
Réponse de Hays Travel - Finaghy
Thank you for the lovely feedback, much appreciated :-)
Efficient and pleasant interaction with…
Efficient and pleasant interaction with Karen
She put me at ease on each phone call.
A most experienced staff /employee
Thank you
Olive
31 mai 2025
Réponse de Hays Travel - Finaghy
Thank you for the lovely feedback, much appreciated :-)
Very helpful and friendly staff
15 mai 2025
Réponse de Hays Travel - Finaghy
Thank you for the lovely feedback, much appreciated :-)
Réponse de Hays Travel - Finaghy
Thank you for your lovely feedback. it was a pleasure to book your holiday :-)
Everything I asked for was dealt…
Everything I asked for was dealt professionally and with consideration to my preferences for my amazing holiday to Palma Majorica.
The staff in Upper Lisburn Road Belfast especially Karen went the extra mile to accommodate us for all our hobbies!!
We have another holiday pending with the same branch looking forward to another amazing adventure!! 😊😎
23 mai 2025
Réponse de Hays Travel - Finaghy
Thank you so much for your lovely feedback, it was an absolute pleasure to book your holidays :-)
Staff so helpful from booking well…
Staff so helpful from booking well organised no complications
15 mai 2025
Réponse de Hays Travel - Finaghy
Thank you for the lovely feedback!
Phoned to book a Holiday deal and spoke…
Phoned to book a Holiday deal and spoke with Cathy/Catherine. She was very helpful in helping to make the booking easy and explained everything.
excellent customer service
13 mai 2025
Réponse de Hays Travel - Finaghy
Thank you for the lovely feedback, it was a pleasure to book your holiday :-)
My experience from start to finish was…
My experience from start to finish was outstanding, Emma who I booked with was amazing she took her time sorted my booking, checked us on and sent all documentation, she was very polite and professional and very friendly, I definitely would recommend Hays Travel
11 mai 2025
Réponse de Hays Travel - Finaghy
Thank you so much Andrea, it was a pleasure booking your holiday for you :)
Réponse de Hays Travel - Finaghy
Thank you so much for your lovely comment Rory :)
My first contact was Karen of Finaghy…
My first contact was Karen of Finaghy branch during renovations and was relocated to Park Centre. She is super friendly and super helpful. Nothing is too much trouble. I booked a second holiday through her in September 25. THANKS
29 avril 2025
Réponse de Hays Travel - Finaghy
Thank you so much for your kind words Aidos, we are always here for your holiday needs, kind regards Karen :)
A girl called Emma was very helpful.She…
A girl called Emma was very helpful.She searched until she got us a holiday to suit our budget.A very pleasant experience.
2 mai 2025
Réponse de Hays Travel - Finaghy
Thank you Colette, it was a pleasure to book your holiday :-)
I always have a good experience when…
I always have a good experience when booking my holidays in HAYS. I think the staff have a great attitude and are always positive and accurate. Shout out to Emma and Karen, Finaghy, Belfast.
Thank-you so much!
2 mai 2025
Réponse de Hays Travel - Finaghy
Thank you so much for your review, we really appreciate it. It's a pleasure to book all your holidays :-)
Great
Our rep , Karen, from the finaghy store , was more than helpful . She gave us great advice , reassurance , and even saved us a few quid . 10 out of 10 . It’s our first long haul flight , and she was able to explain everything to us in plain and helpful terms . I would defo use that store again
29 avril 2025
Réponse de Hays Travel - Finaghy
Thank you for your lovely feedback, it was a pleasure to find and book your holiday :-)
Réponse de Hays Travel - Finaghy
Thank you for your lovely feedback, much appreciated :-)
Satisfied Customer
Excellent service received and very much appreciated. Staff members go the extra mile and more to facilitate my request. Highly recommended.
20 avril 2025
Réponse de Hays Travel - Finaghy
Thank you so much for your kind words Carol, Team Finaghy always appreciate all feedback and we are delighted to have received yours :)
Always use Hays Finaghy and they give…
Always use Hays Finaghy and they give me excellent service. They have great knowledge of all types of holiday.
17 avril 2025
Réponse de Hays Travel - Finaghy
Thank you, always a pleasure to book your holiday :-)
You agent Karen was very helpful
You agent Karen was very helpful , she went out of her way to make sure we got our holiday booked
17 avril 2025
Réponse de Hays Travel - Finaghy
Thank you so much Paul for your kind words, it was a pleasure to help Karen
Very professional.
30 mars 2025
Réponse de Hays Travel - Finaghy
Thank you so much for your kind words Paul Regards Cathy
Helpful and knowledgeable staff
Helpful and knowledgeable staff. Booking process simple and stress free. Staff member Karen provided additional information on the resort from her personal experience and also the airline which will be used
5 avril 2025
Réponse de Hays Travel - Finaghy
Thank you so much for your kind words Gillian, always a pleasure to help. Regards Karen
Réponse de Hays Travel - Finaghy
Thank you for the lovely feedback. It was a pleasure to book your holiday :-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.