Lily was friendly, welcoming and professional. She even remembered us from a previous visit to get our currency. Lily organised our holiday and checked at each point to make sure everything was corre... Voir plus
L'entreprise a répondu
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Lily was friendly, welcoming and professional. She even remembered us from a previous visit to get our currency. Lily organised our holiday and checked at each point to make sure everything was corre... Voir plus
L'entreprise a répondu
Emily was extremely helpful on the phone. She arranged everything for us and was happy for any further enquiries and assistance that we may need in the future. She matched online figures and took the... Voir plus
L'entreprise a répondu
Would not go anywhere else The whole team of ladies are friendly but more importantly they no what they are talking about , if you just want a wk end away or multi centre they will find what is ava... Voir plus
L'entreprise a répondu
We have used Hays travel before and have been more than satisfied with the service. Our visit yesterday proved to be the same. At Formby, we were dealt with professionally, with awareness of our needs... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
36 Chapel Lane, L37 4DU, Formby, Royaume-Uni
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Nicola was brilliant did everything to help us decide onb

Réponse de Hays Travel - Formby
The staff member made us feel our holiday was important and spent time searching for the perfect holiday

Réponse de Hays Travel - Formby
An excellent adviser/salesperson. Informative and helpful. Able to meet our required needs and wishes.

Réponse de Hays Travel - Formby

Réponse de Hays Travel - Formby
All the staff at the Formby office are always so very helpful, it is a pleasure to book our holidays with them, nothing is too much trouble, they take all the stress out of booking holidays

Réponse de Hays Travel - Formby

Réponse de Hays Travel - Formby

Réponse de Hays Travel - Formby
very pleased with the vouchers I purchased, the staff were friendly and welcoming as usual and very helpful.
The vouchers will make a fab wedding present.

Réponse de Hays Travel - Formby
Always use Hays travel. Went in on the 29/09/2025 at 11am at 11.21am walked out with a holiday for next year, amazing staff so helpful and professional can't fault them. One thing Hays travel are doing is employing knowledgeable polite and friendly staff. Keep up the good work. As Arnie said (I'LL BE BACK)

Réponse de Hays Travel - Formby

Réponse de Hays Travel - Formby
The travel agent we spoke to was very professional. She sorted all our needs out in a timely way.

Réponse de Hays Travel - Formby
Kaitlyn was friendly and professional and booked our holiday efficiently. She was extremely helpful in every aspect of our booking and offered lots of support so we felt confident that we had everything needed for our holiday. We left the premises with everything printed and folded in a Smile folder.

Réponse de Hays Travel - Formby
They never pushed us into the holiday and listened to what we wanted .

Réponse de Hays Travel - Formby
Seen immediately by Jess. Sorted out the holiday I wanted very quickly and efficiently. All completed and paid for within 20 minutes. Excellent and friendly service

Réponse de Hays Travel - Formby
I honestly can’t think of anyway my experience could have been improved. I’ve been totally impressed with how informative and helpful Samantha has been from enquiry to booking. She really is an asset to Hays.

Réponse de Hays Travel - Formby
Very helpful staff, good price and easy to arrange holiday.

Réponse de Hays Travel - Formby
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