Hays Travel - Fulwell Avis 

1 044
TrustScore 5 sur 5

4,9

2 Sea Road, SR6 9BX Fulwell, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you Kirsty, fantastic service again, wouldn't go anywhere else, Fulwell staff are all amazing so friendly and very helpful. Kirsty always makes sure you are looked after from booking to colle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always receive 5 star service from these girls, they will go above and beyond to help you find your perfect holiday. Help with any queries and try their best to solve them. Sharon helped and sorted... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I use the Fulwell Branch in Sunderland. As I know that each and every one of them. Will go above and beyond , to make sure that I have the best choice holiday I can get with the best prices. Alo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always a very good experience with Hayes. This time with Kirsty, who was patient and had clear information to help book my trip.

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(1 044)

120 299 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, very helpful and made to feel welcome. Nothing a problem 👌👍

11 mars 2026
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Réponse de Hays Travel - Fulwell

Thankyou for taking your time to leave a review. I'm glad we managed to get you booked! - Khia :)

Noté 5 sur 5 étoiles

Sharon the travel assistant who…

Sharon the travel assistant who informed us about our trip to London was very knowledgeable on our questions about our trip and insurance. Thank you

17 mars 2026
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Réponse de Hays Travel - Fulwell

Thank you so much Cynthia. It was lovely to see you again and I hope you and your friends have a fabulous time.

Kind Regards
Sharon

Noté 5 sur 5 étoiles

Great experience and Friendly staff

A very helpful agent who was attentive to our requirements. She dealt with everything we had to ask and made the experience easy for us. We were not totally sure if we would book the holiday that day but because of the agent we decided to take the leap and book our long haul holiday. Really helpful and friendly shop where everyone talks and are pleasant to customers.

17 mars 2026
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Réponse de Hays Travel - Fulwell

Thank you so much for your wonderful feedback Mark for both myself and the rest of the team. It was such a pleasure booking your holiday for you and I hope you both have an amazing time celebrating your special wedding anniversary.

Kind Regards
Sharon

Noté 5 sur 5 étoiles

Amazing experience booking with…

Amazing experience booking with Ameilia, she was friendly, helpful and patient whilst we decided which trip to go with. Would highly recommend!

15 mars 2026
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Réponse de Hays Travel - Fulwell

Hiya Stacey, Aww thank you so much for your lovely review! I hope you have the most amazing time on your safari :) Ameilia

Noté 5 sur 5 étoiles

Very helpful and efficient…

Sharon was very helpful and efficient when we booked our cruise.

11 mars 2026
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Réponse de Hays Travel - Fulwell

Thank you so much for once again booking your holiday with us and for taking the time to leave such great feedback. We do really appreciate you taking the time to do this. I hope you both have a wonderful time on your cruise.

Best Wishes
Sharon

Noté 5 sur 5 étoiles

Excellent service from the manager of…

Excellent service from the manager of the Fulwell branch yesterday when booking a holiday. 2nd time I have used this branch and Hays Travel in general. All interactions have been superb with every member of staff. Good knowledge of destinations, patient and attentive. Great at following up with online flight check in, etc (could do it myself but really appreciate them taking the hassle out of the process). Overall, a really good all round service.

9 mars 2026
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Réponse de Hays Travel - Fulwell

Thank you so much for taking the time to leave this review its much appreciated,
I'm so pleased you were happy with the service and thank you for booking with Hays travel again.
Kirsty

Noté 5 sur 5 étoiles

Sharon your advisor is always very…

Sharon your advisor is always very helpful, we were looking for info on sailing from Southampton and ended up booking a cruise. Looking forward to it.

4 mars 2026
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Réponse de Hays Travel - Fulwell

Thank you so much Anne for your lovely feedback. I am so pleased you are happy with the service you received and I hope you both have an amazing time on your cruise.

Kind Regards
Sharon

Noté 5 sur 5 étoiles

Good confident friendly staff

Good confident friendly staff, we did not have to wait long to be seen.

1 mars 2026
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Réponse de Hays Travel - Fulwell

Hi Yvonne, Thanks for your kind review :) Have a lovely time in Italy! Thanks, Ameilia

Noté 5 sur 5 étoiles

Great experience

Booked a cruise in the Fulwell branch and Kirsty Walton was very helpful and went to great lengths to book what we asked for. You can see by Kirstys enthusiasm that she enjoys what she does. Also her knowledge and experience shines through.

5 mars 2026
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Réponse de Hays Travel - Fulwell

Thank you so much for this lovely feed back, and for booking with me again I appreciate your loyalty.
Kirsty

Noté 5 sur 5 étoiles

Sales operative was excellent

Sales operative was excellent. She was patient, prepared to ensure our needs were fulfilled and explained the requirements needed for our trip.

3 mars 2026
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Réponse de Hays Travel - Fulwell

Thank you so much for taking the time to leave such great feedback. I hope you both have a wonderful time on your holiday.

Best Wishes
Sharon

Noté 5 sur 5 étoiles

Fantastic Customer Service

Always book ar Hayes Fulwell. The staff are brilliant and always check to make sure you get the best possible deal and holiday experience. Wouldn't go anywhere else.

1 mars 2026
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Réponse de Hays Travel - Fulwell

Thank you

You have so much to look forward to.
Hope you enjoyed your day out.

:)
Kirsty

Noté 5 sur 5 étoiles

Patient and informative with me and the…

Patient and informative with me and the little one whilst booming.

Very helpful.

1 mars 2026
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Réponse de Hays Travel - Fulwell

Hi Andrew, Thanks so much for your review :) I hope you have a lovely time on your holiday and look forward to hearing all about it! Ameilia

Noté 5 sur 5 étoiles

Kirsty was extremely helpful and spent…

Kirsty was extremely helpful and spent a considerable amount of time researching and finding the best holidays to suit us as a family. Thank you!

27 février 2026
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Réponse de Hays Travel - Fulwell

Thank you Lisa it was my pleasure, so exciting for you all :)
Kirsty

Noté 5 sur 5 étoiles

Friendly staff who we trust

Friendly staff who we trust. Ensured we got the right deal and then checked best day to travel which saved us some money. Didn't try to rush us out despite going beyond closing time. Always helpful.

25 février 2026
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Réponse de Hays Travel - Fulwell

Thank you so much.
And thank you for your continued loyalty,
Hope the dogs enjoyed there nap, they were no bother so well behaved :)
Kirsty

Noté 5 sur 5 étoiles

First class service 🙌.

3 holidays booked at this branch within a matter of weeks, fantastic service every time booked with kirsty this time she is amazing would never book anywhere else. First class service yet again.

22 février 2026
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Réponse de Hays Travel - Fulwell

Ah thank you so much Angela, speak soon for your next trip.
Kirsty
xx

Noté 5 sur 5 étoiles

Amelia was so helpful

Amelia was so helpful. We changed our mind several times and she was so patient . Eventually found a holiday all 12 adults agreed on thanks to Amelia x

20 février 2026
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Réponse de Hays Travel - Fulwell

Hi Sonia, Thanks so much for your lovely review! It is much appreciated and it was a pleasure completing your booking :) Ameilia

Noté 5 sur 5 étoiles

Efficient, friendly service

Khia of Hays Travel handled a very complicated booking very efficiently with humour and friendliness. We will certainly book future holidays with them.

18 février 2026
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Réponse de Hays Travel - Fulwell

Thankyou for taking your time to leave such a lovely review. I look forward to all your holiday pics! :)

Kind Regards,
Khia

Noté 5 sur 5 étoiles

Polite efficient and personable service…

Polite efficient and personable service as always. Thanks Maddie.

19 février 2026
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Réponse de Hays Travel - Fulwell

John Young,

I appreciate you taking the time to leave us this great review! I'm so glad you found our service to be personable, efficient, and polite.

Thanks
Maddie

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