Really friendly helpful staff who go the extra mile to try to secure just what you want in a holiday. We found a cheaper price online and they managed to match it! The app and the money card are reall... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBeaumont Street, Unit 13A, Marshalls Yard, DN21 2NA Gainsborough, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We found that Hannah at Hays Travel at Gainsborough really listened to our requests. She gave good advice, came up with some quotes we were happy with but then after we did some research, we changed... Voir plus
L'entreprise a répondu
We booked with Hays Travel Gainsborough for the first time this year and have just booked again for 2027. Alice is great, listens to your requests and comes up with the perfect holiday. I would have n... Voir plus
L'entreprise a répondu
Excellent service from friendly, helpful and knowledgeable staff. I went in knowing the holiday i wanted and was able to get a discount which i wasn't expecting. Staci also sorted out passenger as... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Beaumont Street, Unit 13A, Marshalls Yard, DN21 2NA, Gainsborough, England, Royaume-Uni
- 01427333025
4,9
Excellent
410 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very friendly and helpful staff
Very friendly and helpful staff. Nothing was too much for them! They spent an hour and a half with us, sorting out and booking the holiday for my friends and I. It was s bit complicated as there was six of us going but only three of us could make it in to their office.
7 juin 2025
Réponse de Hays Travel - Gainsborough
Thank you for your review Irene! We are glad we got it sorted for you all. (: Thank you for choosing us!
We had a complicated group booking…
We had a complicated group booking which necessitated more than one staff member being involved. All went smoothly and they couldnt do enough to help us. Also, were very smiley and chatty throughout.
8 juin 2025
Réponse de Hays Travel - Gainsborough
Thank you for your review Sharon! We are always happy to help. (: Thank you for choosing us!
Very friendly and attentive staff.
Very friendly and attentive staff.
Smiles every time you walk in.
We have booked 2 holidays in June and the staff couldn't do enough to help.
Very professional and caring.
Will always use Hays for future holidays.
28 mai 2025
Réponse de Hays Travel - Gainsborough
Thank you so much for your review Alun. Will pass along your comments. Have a lovely holiday. :)
The staff are very friendly
The staff are very friendly and knowledgeable we booked a first time cruise and they made it very easy . Everything was fully explained and sorted for us. We have decided to book al our holiday with the Gainsborough branch in future.
16 mai 2025
Réponse de Hays Travel - Gainsborough
Thank you so much for your review Liz! It was lovely to see you again! We hope you have a wonderful time on your cruise. (:
The entire team were superb
The entire team were superb, not pushy, very knowledgeable and above all super friendly. Well done and we will see you again for another adventure.
4 mai 2025
Réponse de Hays Travel - Gainsborough
Thank you so much for your review Tracy. Will pass along your comments. Have a lovely holiday. :)
From start to completion the service was excellent.
From start to completion the service provided by Robyn at the Gainsborough branch was excellent. She found a holiday for the whole family (8 Adults and 8 children), which suited what we were looking for. Did all the work and we are now looking forward to the trip later this year.
Thanks.
1 mai 2025
Réponse de Hays Travel - Gainsborough
Thank you so much for your review Pete, it was my pleasure! Hopefully we shall see you again soon to book the next one! (:
Réponse de Hays Travel - Gainsborough
Thank you for your review Christine, we hope you have a lovely holiday :)
No problems
2 avril 2025
Réponse de Hays Travel - Gainsborough
Thank you for your review Gillian, have a good holiday! (:
Réponse de Hays Travel - Gainsborough
We pride ourselves on excellent service and advice. Thank you for the lovely review, it is much appreciated. Have a wonderful holiday! (:
Réponse de Hays Travel - Gainsborough
Thank you for your review! I will pass this back to Alice. How exciting that you have booked another holiday! We hope you have a great time! (:
Robyn knew exactly what we wanted…
Robyn knew exactly what we wanted whilst talking to us sorted my celiac menu etc 5 star
1 avril 2025
Réponse de Hays Travel - Gainsborough
Thank you for your lovely review Helen. We really hope you have a wonderful holiday and we shall see you soon to book the next one!! (:
Excellent service.
Excellent service from Alice at Gainsborough Hayes. Very good communication from Alice who explained thoroughly and was so helpful on all aspects of my forthcoming holiday . Nothing too much trouble after ringing a few times. Would definitely recommend booking through Hayes.
26 mars 2025
Réponse de Hays Travel - Gainsborough
Thank you for your review! I will pass this back to Alice. We are glad you have your holiday booked and we hope you have a lovely time! (:
The travel agent was very good.the…
The travel agent was very good.the seats we were sat need cushions,they were hard wood.
20 mars 2025
Réponse de Hays Travel - Gainsborough
Thank you for your review Ann, it's much appreciated. Next time you come in we will pull you one of the orange comfy ones across ;) :)
The lady was very helpful and sorted…
The lady was very helpful and sorted out my requests easily
20 mars 2025
Réponse de Hays Travel - Gainsborough
Thank you so much for your lovely review. I have passed this back to Staci. We hope you have a lovely holiday!
Réponse de Hays Travel - Gainsborough
Thank you for your review. I have passed this onto Ashley. We hope you have a lovely holiday!
Kate at the Gainsborough branch was…
Kate at the Gainsborough branch was tenacious in searching out a great deal for us in Skiathos later this year and spotted a cancellation which allowed us to stay at our favoured hotel.
14 mars 2025
Réponse de Hays Travel - Gainsborough
That's great news Phillip! I'm really glad Kate was able to get you in at your favoured hotel. We hope you have a lovely holiday. See you again very soon. (:
Réponse de Hays Travel - Gainsborough
Thank you so much for that review John. I will pass this on to Alice. We hope you have a lovely time on your holiday! (:
Valued customers.
We were acknowledged as soon as we walked through the door, smiles and a hello from all staff. This makes a huge difference in first impressions. Booked a holiday after searching for a while, staff so patient, friendly and chatty.
26 février 2025
Réponse de Hays Travel - Gainsborough
Thank you for your review Michelle it is very appreciated. I'm glad we found you your holiday and I hope you have wonderful time. Hope to see you again to book the next one very soon!! :D
Everyone in Hayes Travel in…
Everyone in Hayes Travel in Gainsborough were most helpful and could not of done more for me.
25 février 2025
Réponse de Hays Travel - Gainsborough
Thank you so much for your review Mrs Pitchforth. If there is anything else we can help you with please let us know. We hope you have a wonderful holiday!
Very helpful assistant
27 février 2025
Réponse de Hays Travel - Gainsborough
Thank you for taking the time to leave a review. We are please your travel consultant was vet helpful and got you what you needed. You know where we are for any future help you need :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.