Hays Travel - Gemma Thorley Avis 

118
TrustScore 5 sur 5

4,9

Personal Travel Consultant Gemma Thorley, G21 Doncaster, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a great time once again gemma always finds us everything we ask for nothing too much trouble always there if we need to ask anything we have been booking with Gemma for 4 years now since she st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing from start to finish, hats off to Gemma nothing was to much trouble!!! She made the process so smooth , amazing patience even when i asked stupid questions !!! I prefer to go into travel agent... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our experience last year booking with Gemma was such a breeze , nothing was too much trouble and 4 woman trying to book a holiday together wasn’t an easy task but because Gemma found us exactly wat we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service very patient at our changing mind of 3 holidays. Very accomodating in finding what we asked for with specifics on deposits and dates and airports. Not at all hard selling or pushy... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Personal Travel Consultant Gemma Thorley, G21, Doncaster, Royaume-Uni

  • 1302319128

4,9

Excellent

TrustScore 5 sur 5

118 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(118)

120 653 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Gemma made my booking easy and went…

Gemma made my booking easy and went above and beyond to make sure our needs were meet

10 juin 2025
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

Thank you for leaving the lovely review, was my pleasure booking your family break. Gemma Thorley Hays Travel xxx

Noté 5 sur 5 étoiles

Very good service

Very good service

9 avril 2025
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

Thank you for the lovely review. Gemma Thorley at Hays Travel xxx

Noté 5 sur 5 étoiles

Always at the end of a phone.Excellent…

Always at the end of a phone.Excellent Customer Service.This is the 3rd Time we have booked in the past year with Gemma and will continue to.

22 avril 2025
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

It's my absolute pleasure, thank you for booking with me again and I hope you enjoy your cruise. Gemma Thorley Hays Travel xxxx

Noté 5 sur 5 étoiles

First class experience with Gemma

Gemma was excellent in helping book our mini city break. Helpful and attentive with all aspects and made sure we knew all the t&c’s and extra costs etc before we booked. Will definitely use Gem and hays travel again 😁

12 avril 2025
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

Aww thank you so much. Was happy to help :) Thank you again for choosing Gemma Thorley at Hays Travel xxx

Noté 5 sur 5 étoiles

Great service

Great service

7 avril 2025
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

Thank you so much. Gemma Thorley Hays Travel xxx

Noté 5 sur 5 étoiles

Gemma is making Mexico happen

Gemma was so helpful I had a hotel in mind for Mexico but Gemma found me a better one with more of what we needed I will definitely use her again...

17 mars 2025
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

So glad your happy, I hope you have the best time. Gemma Thorley at Hays Travel xxx

Noté 5 sur 5 étoiles

Gemma

Gemma was a very nice person to deal with,, I had quite a lot of questions but she handled them all
She made sure everything went smoothly, such a lovely lady

30 janvier 2025
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

Thank you Kelly, It's always nice to hear I have been able to answer everything for you. Love Gemma Thorley Hays Travel xxx

Noté 5 sur 5 étoiles

Great deal stress free

All the stress of searching for the best deals removed by one phone call leaving it in the hands of the experts. Well done Gemma

6 février 2025
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

Thank you so much for your lovely review, was my pleasure booking your holiday. Love Gemma Thorley Hays Travel xx

Noté 5 sur 5 étoiles

Gemma Thorley ( Hays travel ) experience last year booking with…

Our experience last year booking with Gemma was such a breeze , nothing was too much trouble and 4 woman trying to book a holiday together wasn’t an easy task but because Gemma found us exactly wat we requested we have booked again this year with her . 100% a stress free booking and holiday . Many thanks

1 janvier 2025
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

What a lovely review, thank you so much. Glad i make everything stress-free for you all. Gemma Thorley at Hays Travel xxx

Noté 5 sur 5 étoiles

Great service

Great service, fast and reliable. Thank you Gemma Thorley.

29 décembre 2024
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

Thank you Julie. Always happy to book your holidays :) Gemma Thorley Hays Travel xx

Noté 5 sur 5 étoiles

Gemma made my booking so quick and…

Gemma made my booking so quick and easy, will definitely be booking through her again

10 novembre 2024
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

Thank you for the lovely review xx Gemma at Hays Travel xx

Noté 5 sur 5 étoiles

Gemma is excellent highly recommended…

Gemma is excellent highly recommended share all her holiday posts very helpful fast friendly service a credit to your company

28 septembre 2024
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

Thank you so much Rebecca for the really lovely review xxx

Noté 5 sur 5 étoiles

Reliable and very quick responding.

I always put it of booking a holiday as I find it to stressful, I asked Gemma if she could find something for 2 adults and within 20 minutes she sent us our holiday by the end of the day we had a holiday booked to Greece, all I can say is she is brilliant and took all my stress and anxiety away, x

27 septembre 2024
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

I'm so glad your both happy and now you can look forward to your holiday. Thank you Gemma Thorley at Hays Travel xxx

Noté 5 sur 5 étoiles

Wonderful and engaging experience

Wonderful and engaging experience. Very receptive to questions and quickly answered.

28 août 2024
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

Thank you for the lovely review :) was my pleasure booking your holiday. Gemma Thorley at Hays Travel xxx

Noté 5 sur 5 étoiles

Great service

Very fast response, Gemma found me a holiday within hours of me sending her my requirements and budget.

21 août 2024
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

Was my pleasure booking your family holiday, thank you for the review. Gemma Hays Travel xxx

Noté 5 sur 5 étoiles

I was looking for a holiday with my teenager

I was looking for a holiday with my teenage daughter, we gave Gemma things we were looking for and she came back with a few ideas and places and tailored what we wanted with what she found.
I have just come back from a last minute 5* holiday that Gemma found my partner as a surprise for my birthday and that holiday and place was amazing.
I fly next week on this second holiday and I can’t wait to see what this place and hotel contains.
First class service with a personal touch.
Will definitely be booking more holidays.

31 juillet 2024
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

Thank you for the lovely review :) So glad you enjoyed your trip was my pleasure. Gemma @ Hays Travel xxx

Noté 5 sur 5 étoiles

Gemma Hayes travel

Gemma is fabulous she always goes above and beyond ! Can’t recommend her enough

21 avril 2024
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

Aww thank you for the lovely review always happy to help. Gemma @ Hays Travel xxx

Noté 5 sur 5 étoiles

Great booking!

Gemma made the whole process seem so easy and hassle free. Always on hand to answer any queries that we had and to deliver everything that we asked.

31 juillet 2024
Logo de Hays Travel - Gemma Thorley

Réponse de Hays Travel - Gemma Thorley

Always a pleasure to book your holidays, thank you for the review. Gemma @ Hays Travel xxx

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus