Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would defin... Voir plus
L'entreprise a répondu
We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... Voir plus
L'entreprise a répondu
Karen spiers was extremely helpful given how vague we were on our holiday requirements. Being unable to access the system which was down she took all our details and narrowed down what we ideally want... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
334 Goring Road, BN12 4PD, Goring, Royaume-Uni
- 01903 241221
4,9
Excellent
530 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hays Travel - Goring
Thank you for you kind feedback :)
Réponse de Hays Travel - Goring
Thank you for your lovely feedback! - Megan :)
I went in to hayes- Goring shop and…
I went in to hayes- Goring shop and was greeted by Jade, I explained I was looking for a 7 day cruise in the Mediterranean for a single person,Jade checked one frome Southampton but Jade said it was very expensive just to go to Spain and back so we looked at fly cruse which was as bad as the one frome Southampton.
JADE Searched for a land based holiday I liked the look at Portuguese island of Madeira so I booked it there and then jade not only saved me money she was understandably helped me with my situation this will be hard for me as I lost my wife in September 2024 we were married for 56 years and dine every thing together, Thank you Jade
12 avril 2026
Réponse de Hays Travel - Goring
Thank you so much for your lovely feedback, I am glad Jade was able to assist! - Megan :)
Knowledgeable and reassuring
Megan was professional, knowledgeable and reassuring. We were so impressed with her thoroughness with all the information needed and checking with us that we understood everything. Very, very happy customers!
14 avril 2026
Réponse de Hays Travel - Goring
Thank you so much for your lovely feedback, I am glad I was able to assist! - Megan :)
We found Isaac friendly and courteous
We found Isaac friendly and courteous. He dealt with our requirements calmly and efficiently. Well done Isaac.
11 avril 2026
Réponse de Hays Travel - Goring
We appreciate you taking the time to share your experience. We're happy to hear that you found our service helpful and efficient. Thanks for your feedback!
Great service from Megan.
Great service from Megan.
Followed up my original enquiry and booked my holiday of choice promptly.
Very efficient.
2 avril 2026
Réponse de Hays Travel - Goring
Thank you so much for your lovely feedback! - Megan :)
First time we’ve used Hays travel
First time we’ve used Hays travel. Will definitely use again. Staff were so helpful , friendly and professional.
11 avril 2026
Réponse de Hays Travel - Goring
We're so happy to hear about your first experience with us! It's great to know our team's helpfulness made such a positive impression. We look forward to welcoming you back.
Megan at the Goring branch
Megan at the Goring branch helped us book our holiday. Megan was very helpful, very clear and precise, answered all our questions, was very thorough, kept checking with us that what she was doing was what we wanted and that we were happy with the holiday.
10 avril 2026
Réponse de Hays Travel - Goring
Thank you so much for your lovely feedback. I am so glad I was able to find you something! - Megan :)
Réponse de Hays Travel - Goring
Thank you for your feedback!
The rep we dealt with was extremely…
The rep we dealt with was extremely helpful with us selecting the particular hotel once we had opted for the short break 4 nights in Poland . Very helpful.
29 mars 2026
Réponse de Hays Travel - Goring
Mr John Harris,
We're happy to hear that the representative was extremely helpful in selecting the hotel for your short break in Poland. Thank you for your positive feedback!
Kind regards
Hays Travel Hastings
The booking was made as requested and…
The booking was made as requested and everything worked out as planed. Everything was done to ensure our travel was coordinated.
This all made for a throughly enjoyable holiday in Madeira.
Thsnkyou to the staff for all their help.
19 mars 2026
Réponse de Hays Travel - Goring
Mr John Sadler,
We're happy to hear that your booking and travel arrangements went smoothly, resulting in an enjoyable holiday in Madeira. Thank you for acknowledging our team's efforts!
Kind regards
Hays Travel Hastings
Transatlantic cruise
I was seen Immediately and Issac was very helpful and the guided me through the booking process. He even discovered that I had cruise credit which was a big. Bonus. Very happy customer.
29 mars 2026
Réponse de Hays Travel - Goring
Thank you for your kind feedback, glad you found Isaacs service enjoyable :)
Isaac managed to find a cheaper…
Isaac managed to find a cheaper holiday. He was knowledgeable and efficient in the way he dealt with our holiday. I was treated courteously throughout the phone call. Everything was explained clearly. We now have a holiday to look forward to .
26 mars 2026
Réponse de Hays Travel - Goring
Thank you for your lovely feedback
Karen spiers was extremely helpful…
Karen spiers was extremely helpful given how vague we were on our holiday requirements. Being unable to access the system which was down she took all our details and narrowed down what we ideally wanted. As promised she emailed me later in the day with 3 options one of which was perfect for us. We booked the following day and are really looking forward to it. Thank you Karen
17 mars 2026
Réponse de Hays Travel - Goring
Thank you for your lovely feedback!
Always a first class service
Always a first class service. Why would anyone just book online?
21 mars 2026
Réponse de Hays Travel - Goring
SUSSEX ASTRONOMY CENTRE,
We're glad you value our first class service. Booking with us ensures a smoother, more personalized experience. Thanks for the positive feedback! Karen
Réponse de Hays Travel - Goring
Angela,
We appreciate you taking the time to leave us feedback; we are happy to have helped you with your booking.
Kind regards
Alison
Hays Travel
Pontefract
Réponse de Hays Travel - Goring
Thanks for the positive feedback :) Much appreciated!
Great service
Great service, friendly helpful staff making sure I got the best deal that ticked all my needs
8 mars 2026
Réponse de Hays Travel - Goring
Charlotte,
We appreciate you taking the time to share your experience! We are so happy to hear our staff provided great service and found the best deal for you.
goring, Hays Travel
Friendly and efficient staff
Welcoming staff
Efficient staff, ready to answer any question you have
Make sure you are happy with your choice of holiday
Good advice
7 mars 2026
Réponse de Hays Travel - Goring
Thank you for your lovely feedback, glad I was able to assist! - Megan :)
Réponse de Hays Travel - Goring
Thank you for your positive review! Always greatful for our customers feedback. :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.