Emma (Halesowen branch) was very friendly & knowledgeable. She eased our concerns regarding this trip being our first cruise, explaining the best location for the cabin & what would suit us, to gain t... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Very happy to have booked our cruise again through Hays Travel Halesowen. We always find the staff here extremely helpful and knowledgeable, and on this occasion it was Mia who handled our query quic... Voir plus
L'entreprise a répondu
We booked our cruise with Mia from the Halesowen branch. We are going away for my 60th birthday. We were very unsure of what we were looking for. Mia was very professional and knowledgeable. She he... Voir plus
L'entreprise a répondu
I can't recommend Hays Travel Halesowen enough! We were made to feel really welcome in store. The team were incredibly friendly, professional and genuinely took the time to listen to exactly what we... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
2 Hagley Mall Cornbow Centre, B63 4AJ, Halesowen, Royaume-Uni
- 01213149406
4,9
Excellent
743 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
As always the staff at Hays Tavel…
As always the staff at Hays Tavel Halesowen were very friendly and helpful. Thank you to Jaydene for helping us book our next holiday.
24 février 2026
Réponse de Hays Travel - Halesowen
Thank you Yvonne for your 5* review.
Jaydene
we are very old customers
we are very old customers. we always book with Hays.
very happy and satisfied customer not just us my whole family book with hays.
3 mars 2026
Réponse de Hays Travel - Halesowen
Good Afternoon,
Thank you for this lovely review if you need anything else you know where we are. :)
Kind Regards,
Team Halesowen Hays Travel
Jaydene is an absolute credit to the…
Jaydene is an absolute credit to the team, she went out of her way to make sure I felt comfortable when booking my holiday, absolutely great service all round and would highly recommend using jays travel agents.
2 mars 2026
Réponse de Hays Travel - Halesowen
Hiya Robbie, thank you for this lovely review :)
Kind Regards
Jaydene
Friendly and knowledgeable
Friendly and knowledgeable staff who guided us through booking our first family holiday abroad
26 février 2026
Réponse de Hays Travel - Halesowen
Hi Ian,
Thank you for this lovely review, if you need anything else you know where we are.
Kind Regards,
Mia TM
The whole experience with the halesowen…
The whole experience with the halesowen hays travel was excellent. Courteous pleasant and all questions asked were answered completely. Would definitely go to hays again
24 février 2026
Réponse de Hays Travel - Halesowen
Thank you for your lovely review it is very valuable and we look forward to welcoming you in store next time and we hope you have the best holiday! - Vic
The warm friendly assistant who looked…
The warm friendly assistant who looked after us. Very helpful imdeed. Thank you
23 février 2026
Réponse de Hays Travel - Halesowen
Hi Pete,
Thank you for your wonderful review. We truly value your feedback and look forward to seeing you again soon. Wishing you a fantastic holiday!
— Team Halesowen
Karen was knowledgeable and helpful.
22 février 2026
Réponse de Hays Travel - Halesowen
Hi Katy,
Thank you for this lovely review, if you need anything else you know where we are.
Kind Regards,
Mia TM
Excellent Service.
Ami worked hard to get us the cruise and stay we wanted at a good price.
It is useful to have their shop in the mall to pop into if we have any queries. All staff are helpful
11 février 2026
Réponse de Hays Travel - Halesowen
Hi Malcolm,
Thank you for your lovely review we really appreciate it, if you need anything at all please don't hesitate to get in contact and we wish you a lovely holiday - Team Halesowen
Booked cruise holiday at Hays travel
Booked cruise holiday at Hays travel, Halesowen.
This is my second booking with this company.
Excellent service from Karen the holiday rep who came in on her day off especially to help me and my two friend find an affordable cruise.
Everything was explained, transport to ship and cabins were booked.Documents were also printed
12 février 2026
Réponse de Hays Travel - Halesowen
Thank you Cynthia for your kind review.
Karen
Lovely staff Karen got us the holiday…
Lovely staff Karen got us the holiday that we wanted
16 février 2026
Réponse de Hays Travel - Halesowen
Thank you very much Shereen for your 5* feedback.
Karen
Helpful advice focused around sorting…
Helpful advice focused around sorting out what we wanted and ideas that fitted with what we had in mind that fit our budget
16 février 2026
Réponse de Hays Travel - Halesowen
Hi Elaine,
Thank you for this lovely review, if you need anything else you know where we are. :)
Kind Regards,
Mia TM
Booked a holiday with Hays Travel…
Booked a holiday with Hays Travel Halesowen. Simple quick informative and efficient staff
13 février 2026
Réponse de Hays Travel - Halesowen
Hi Michael,
Thank you for your lovely review it is very much appreciated and I look forward to assisting you in the future :)
- Mia.c
Warm welcome as always.
We were met by Jayden’s who was warm and welcoming. Having no preconceived ideas of where we wanted to go she asked questions and proceeded to offer locations. Eventually we ended up looking at Cyprus.
We gave her the name of a hotel we remembered from a previous visit and she found it for us. The holiday was booked and we were done.
This is the fourth or fifth time we have booked with Hays and they have always found us a good holiday.
They whole service they offer is great.
7 février 2026
Réponse de Hays Travel - Halesowen
Thank you Rober for your 5* review
Jaydean
Karen was very knowledgeable
Karen was very knowledgeable about about cabins on the ship where was a better place to have a cabin .She also helped with getting our party opposite as one was a single lady.Karen was also very pleasant and patient as we looked at a few cruises .The out come and price was what we wanted.
12 février 2026
Réponse de Hays Travel - Halesowen
Hi Kim,
Thank you for this lovely review, if you need anything else you know where we are. :)
Kind Regards,
Mia TM
The lady Karen was very helpful and she…
The lady Karen was very helpful and she didnt give up till she found us the right hotel at a good price
17 janvier 2026
Réponse de Hays Travel - Halesowen
Hi Sharon,
Thank you for this lovely review, if you need anything else you know where we are.
Kind Regards,
Halesowen Hays Travel
Friendly and professional
Friendly and professional
Nothing too much trouble
Thank you Victoria
11 février 2026
Réponse de Hays Travel - Halesowen
Hi sue,
Thank you for this lovely review, if you need anything else you know where we are. :)
Kind Regards,
Halesowen Hays Travel
Réponse de Hays Travel - Halesowen
Thank you for this lovely review, if you need anything else you know where we are. :)
Kind Regards,
Halesowen Hays Travel
Absolutely fantastic service from…
Absolutely fantastic service from Victoria and the team. She was so knowledgeable and she and her colleagues gave great advice to give me and my family a great package tailored to our needs. She made sure that I was happy at all stages and kept me well informed throughout.
10 février 2026
Réponse de Hays Travel - Halesowen
Hi Sally,
Thank you for this lovely review, if you need anything else you know where we are. :)
Kind Regards,
Halesowen Hays Travel
Réponse de Hays Travel - Halesowen
Good Afternoon,
Thank you for this lovely review, if you need anything else you know where we are. :)
Best Wishes,
Halesowen Hays Travel
Réponse de Hays Travel - Halesowen
Hi John,
Thank you so much for your lovely review I hope you have a wonderful holiday and I look forward to assisting you in the future :) - Mia.c
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