Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise. Having dealt with Kelly, Mark and Joy (th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise. Having dealt with Kelly, Mark and Joy (th... Voir plus
L'entreprise a répondu
We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of... Voir plus
L'entreprise a répondu
Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online pre... Voir plus
L'entreprise a répondu
We met Mark at Hanley Offices and he was very helpful in giving us options because we wanted a cheap flight and he managed to find one for us within minutes and when we booked for your tickets it was... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
2 - 2a Fountain Square, ST1 1LG, Hanley, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Our experience is always a pleasant one, staff are always very friendly and helpful

Réponse de Hays Travel - Hanley
Very helpful and knowledgeable Kerry was so profesional and very pleasant

Réponse de Hays Travel - Hanley
It is our first experience of booking throat travel agency. My son recommended Hays. It was a good experience. We were looked after. Our original choice was booked but the travel agent lady couldn't do more to help us. She rang people. Looked in brochures with us and she only let us go once we were satisfied. She found us another offer with more days in a different area of Cornwall.. i would give the lady, sorry i have forgotten her name, and the travel agency 10☆

Réponse de Hays Travel - Hanley
Kelly made sure we were 100 percent with everything before booking.. made sure we knew everything about our holiday as it's out first time abroad and went above and beyond to help us with insurance too

Réponse de Hays Travel - Hanley
Always use hays Hanley branch,always helpful and professional.

Réponse de Hays Travel - Hanley
Pleasant staff member mark, also answered my questions that I had
Thank you

Réponse de Hays Travel - Hanley
Love the staff at the hanley store. Always really helpful and friendly. Used you 3 times in 12 months and always a pleasure

Réponse de Hays Travel - Hanley
Kerry was extremely helpful and professional and also very friendly. We would definitely recommend her,

Réponse de Hays Travel - Hanley
Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise.
Having dealt with Kelly, Mark and Joy (the previous week) we can honestly say that nothing was too much trouble.
All were extremely helpful, knowledgeable and patient.
Would definitely recommend to anyone.

Réponse de Hays Travel - Hanley
We always use Hays Travel as they really look after us .my wife being in a wheelchair and not being able to walk hays travel sort out all our needs to still go away abroad and everything is in place for our requirements.joy sorted out the things we needed and we gave her the destination we would like to go to and our budget and the joy showed us five different resorts and the facility’s available.booking was easy and efertless.the service hays travel provided is 100 /100.and always come home after holidays and pop in store and tell them how much we enjoyed ourselves.

Réponse de Hays Travel - Hanley
Very helpfull staff,didnt mind going back and forth between holidays until I decided upon which one

Réponse de Hays Travel - Hanley
Always a warm and friendly welcome from all the staff at Hanley branch. Kelly dealt with my booking, she goes above and beyond to get the best deal and offers. Very helpful and knowledgeable! Great service as normal. 💜

Réponse de Hays Travel - Hanley
Kerry was really helpful and helped us find the Holliday at the right price

Réponse de Hays Travel - Hanley
Joy, as usual went beyond what was expected, improved our November booking by sorting a 3 week deal for the same price as a 2 week stay and sorted our booking for next March. She’s worth her weight in gold. Thank you

Réponse de Hays Travel - Hanley
Always helpful and happy to see me friendly and knowledgeable great team of people

Réponse de Hays Travel - Hanley
I always book with hays travel as they have the time to explain every last detail the team is very friendly can’t wait to book my next trip with them

Réponse de Hays Travel - Hanley
Great service, really friendly and super helpful. We went in with quite specific requirements but it want a problem for Kerry who was patient and thorough in searching for a number of options for us to look through. Just brilliant. Looking forward to the holiday.

Réponse de Hays Travel - Hanley
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.