Excellent service quick to respond for pricing of our holiday we have used Hays Travel for many years and hope to keep using them. Fleur from Hempstead Valley branch was very helpful. As a result we... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementHempstead Valley Shopping Centre, Unit 39, ME7 3PD Hempstead Valley, GB
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Lisez les avis des autres
It was so easy working with Cas when talking about our holiday with friends she went through loads of different hotels and holidays till we found 3 to choose from & show our friends we had no trouble... Voir plus
L'entreprise a répondu
Great service, patient and arranged seating with the airline when room on the plane did not appear possible, noting we had 2 children who couldn't sit by the exit doors. Was able to save money in comp... Voir plus
L'entreprise a répondu
Great service, provided lots of info. Asked what we required. All information was taken into account when finding us the perfect holiday we wanted, even though we did not intend to book that day!
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Hempstead Valley Shopping Centre, Unit 39, ME7 3PD, Hempstead Valley, Royaume-Uni
- 01634914113
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Emma was amazing
Emma was amazing, she looked for great deals, emailed them over for me to check and even price matched a holiday.
Would always go back to her
13 août 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that you had such a great experience and that we were able to find you such a fantastic deal. We look forward to assisting you again in the future! We hope you have a lovely holiday :)-Charlotte
Excellent service
Excellent service quick to respond for pricing of our holiday we have used Hays Travel for many years and hope to keep using them. Fleur from Hempstead Valley branch was very helpful.
As a result we have booked another holiday with them.
13 août 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides excellent service and that you've chosen to book another holiday with us. We appreciate your continued loyalty! We hope you have a lovely holiday :) - Charlotte
Sophie was extremely helpful
12 août 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear that our team was extremely helpful.
We hope you have a lovely holiday! :) - Sophia
Dealt very efficiently with booking our…
Dealt very efficiently with booking our chosen holiday and succeeded in satisfying our particular requirements .
Staff were very good and helpful
11 août 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that we efficiently handled your booking and satisfied your specific requirements. We hope you have a fantastic trip! - Sophia
Teresa was polite and efficient
Teresa was polite and efficient, covered all i wanted to do and places I wanted to go to .
One phone call and a deposit was placed. Can't wait for my trip to Japan and Vietnam.
Many thanks
Brad
4 août 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful 5-star review! We are so pleased to hear that Teresa provided such fantastic service and made your booking experience so easy. We truly appreciate your kind words and hope you have an amazing trip to Japan and Vietnam! :)- Charlotte
They really listened
They really listened to all of my wishlist and found the perfect family holiday within budget.
3 août 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that we were able to find the perfect family holiday for you within your budget. We hope you have a fantastic trip!
Jo :-)
Great service
Great service, patient and arranged seating with the airline when room on the plane did not appear possible, noting we had 2 children who couldn't sit by the exit doors. Was able to save money in comparison to the on-line direct option.
10 août 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful review! We're so pleased we could assist with your seating arrangements and help you save money on your booking. We're delighted you had such a positive experience.
Jo :-)
Very helpful
Very helpful, listened to what we wanted & came in under our budget. Great service.
8 août 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that we were able to assist you effectively and meet your budget. Have a wonderful holiday - Caz
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful review! We are so pleased to hear that Emma was patient and efficient. We appreciate your feedback. We hope you have a lovely holiday :) -Charlotte
Excellent friendly extremely helpful…
Excellent friendly extremely helpful and attentive.
Made the whole booking experience a pleasure.
Thank you
7 août 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that you found our team friendly, helpful, and attentive. Making your booking experience a pleasure is always our goal. We hope you have a great holiday - Caz
Have used Hays travel at Hempstead…
Have used Hays travel at Hempstead valley before always great service from all the team .
7 août 2026
Réponse de Hays Travel - Hempstead Valley
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you consistently receive great service from our team at Hays Travel Hempstead Valley. We truly appreciate your loyalty and look forward to assisting you with your future travel plans. We hope you have a lovely holiday - Caz
Great service
Great service, provided lots of info. Asked what we required. All information was taken into account when finding us the perfect holiday we wanted, even though we did not intend to book that day!
30 juillet 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased we were able to find you the perfect holiday, even if you weren't planning to book that day. We appreciate you taking the time to leave a review. We hope you have a lovely holiday :) -Charlotte
Very helpful young lady
Very helpful young lady. Good knowledge. Didn't feel pressured.
30 juillet 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and felt well-informed. We hope you have a lovely holiday :) - Charlotte
As always
As always, Maria was friendly, efficient, helpful and very patient and met our requirements perfectly.
6 août 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that Maria was friendly, efficient, helpful, and patient, and met your requirements perfectly. We hope you have a lovely holiday :) - Charlotte
The advisor was very helpful as have…
The advisor was very helpful as have been in the past
5 août 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for your fantastic 5-star review! We are so pleased to hear that our advisor was very helpful, as they have been in the past. Your feedback is greatly appreciated. We hope you have a lovely holiday :) - Charlotte
Staff was thorough and went through all…
Staff was thorough and went through all issues we were concerned about and put our minds at ease.
29 juillet 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was thorough and able to address all your concerns, putting your mind at ease. We hope you have a lovely holiday :) - Charlotte
Next week away
It was so easy working with Cas when talking about our holiday with friends she went through loads of different hotels and holidays till we found 3 to choose from & show our friends we had no trouble booking on our next visit on 3/8/26. All staff are so helpful Will be using Hays Travel for our next year’s holiday no problem
29 juillet 2026
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful 5-star review! We are so pleased to hear that Caz made the process of finding your holiday so easy and that all our staff were helpful. We truly appreciate your kind words and look forward to assisting you with your next holiday. :) -Charlotte
Réponse de Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that our assistant was professional and that everything was efficient during your experience with us.
We hope you have a lovely holiday :) - Sophia
We travel to the Hempstead Valley Hays…
We travel to the Hempstead Valley Hays as we know we get great customer service in there and come out with the best holiday. Fleur was lovely and had a great experience with Emma also in the past
3 août 2026
Réponse de Hays Travel - Hempstead Valley
Cherie,
Thank you for your fantastic review! We are so pleased to hear you consistently receive great customer service and come away with the best holiday. We appreciate your kind words about our team.
Jo :-)
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